Good room was nice and service good

Lovely place, the only downside is no air con

Ideal location for walking to Llangollen town

On the edge of town but only 10 minutes walk via the riverside park

We didn’t stay!!! We have tried twice through the virtual chat on hotels.com to change the date. They kept saying they will contact me in 72hours for a date change. No email was sent to the hotel no email was sent to me. No one had contacted the hotel to help use. This is absolutely appalling. The hotel wild pheasant were lovely everytime I phoned.

Whilst the room had been made and cleaned they had missed a pile of dirt on the floor next to the bin and in a top bedside drawer was a dirty tissue and empty tablet wrapper and sandwich type bag Paid £15 for breakfast luckily only once as was a bit cold and badly cooked,definitely not worth the money

Perfect stay, room was a little on the hot side we assumed because it was above the spa area. Room had everything needed for a short stay.

Fab hotel, we stay here every year when we visit North Wales. Food in the restaurant is amazing

Extremely helpful and friendly staff xx would recomend this hotel.

Fabulous hydro pool beautiful location , room was a bit cold for me staff very friendly

I had looked forward to staying here. Left disappointed. The bed was not comgortable, very cheap quilt and extremley lumpy pillows. At very few in the restaurant but some food unavailable. The chicken Snitzel( thin bread crumb coated oece of chicken on some rocket, french fries and a smsll jug of what tasted like mushroom soup was not good and i noted our neighbouring table was nor impressed for £19.99. If we had wanted soup, that was an afitional £9.99. A 10% obligatory service charge too. Barely slept due to very lumpy pillows and nor did my don. Rudely awakened early due to paper thin walls i could hear the very long, loud telephone conversation of the gentleman in the next room that went on for two hours +. To add insult to injury, the hotel charges £10 just to enter the spa, let alone anything else whoch is an added cost. Sadly disappointed. I wont be returning

Very nice hotel room spacious and comfy would definitely stay again

We had a fabulous stay at The Wild Pheasant Hotel & Spa. The staff were lovely, easy parking, lovely rooms and food. It was so lovely we increased our stay for 3 days to 5 days whilst we were there. Thank you.

The staff were so polite and amazing! I wasn’t able to use the spa but I did paint my nails and wasn’t happy with it and they let me use their nail polish remover which was so kind and I was extremely grateful for that. Hope to make it there again!

A very pleasant hotel, a nice location, clean, spacious comfortable rooms and very friendly staff. The bar was nice to have a drink in and the breakfast was tasty and good quality. A nice quiet location too a short walk from Llangollen town centre

Amazing stay. Beautiful suite with balcony and jacuzzi bath. Staff very friendly and helpful. Had a great stay

It was a nice place to stay. Very picturesque.

I've been coming to this hotel since 2002 and I was really disappointed in the service or lack of. They don't service the room or give you any Tea coffee or milk once you have used the first ones. You now have to pay for the spa extra £10 per hour plus extra for towels. The breakfast was £15 Which was very basic, the room itself was also basic the mattress was very thin, and the bathroom was mouldy . I'm sorry to say I won't be going back

A little dated in places and not great that there is an extra charge if wanting to use the spa facilities but otherwise a nice quiet hotel with helpful friendly staff.

Lovely hotel with lovely staff

Excellent facilities, rooms very nice, good position

Solo traveler used this hotel for one night as I was going to the music festival. One minute by car to the town about five if your on foot. It’s a spa hotel and although I wasn’t there to use the spa the treatments looked fabulous. The hotel was decorated in a fresh and modern style, checking in and reception was fast, attentive and friendly. My room was a single, small but well appointed en-suite bathroom with a walk in shower, no bath, decorated in a modern style with modern fixtures and fittings, flat screen tv, tea & coffee making facilities, ironing board and iron, plenty of storage and hanging space, single comfy bed, room decorated in a modern style with a lovely view of the courtyard. I used the bar & lounge for dinner which was decorated in a very fresh and modern style, service was prompt, the staff were very polite and very attentive, my order was served in a timely manner and was delicious. Breakfast the following Morning was lovely, the waitress took the hot breakfast order and you helped yourself to everything else, tea, coffee, choc, cereal, toast, hams cheeses, yogurt fresh fruit all the usual. Check out was smooth with no problem. I’d stay again but I would use the spa.

Absolutely fabulous stay at the Wild Pheasant Hotel - lovely rooms, restaurant, bar and staff - thank you.

A lovely hotel with impressive staff

Very restricted dining times. No telephone in room. Power cut in morning (no breakfast) Small bed.

Booked 20 rooms unhelpful unfriendly staff at check in and out rooms not ready then after spending at the bar to not even sitting down with drinks some guests that were still at reception had there keys gradually we all went back and with in 5 minutes rooms were ready if given keys could have gone straight to there rooms not go straight to bar

Nearby area was lovely and hotel building is nice. Staff not particularly helpful or friendly, and whole set up seems to be about getting you to pay for additional things. Bathroom in our room wasn’t completely clean and had damage (same for the other room we travelled with).

Comfortable overpriced

Lack of staff meant being locked out of our room as the keycard battery died. The young lady on reception tried her best but for some reason the spares are kept in a locked safe by the manager. She was busy and didn’t seem to care whilst she tended to an almost empty restaurant.

The hotel is nice enough, but the mattress was awful. Clearly needed to be replaced.

An enjoyable stay. Staff friendly, clean room. Don't know why the spa had a charge as when booked directly with the hotel it would have been free and there were charges for the towels and the robes. Evening meal good. I felt the room was quite expensive but on the whole it was an enjoyable stay.

Lovely grounds, lovely staff, ideal location. Mouldy curtains and just a bit average, nothing 5 star about it in my opinion.