We found the staff very friendly however the hotel needs updating. Our room was disappointing unfortunately. The bedding was very cheap with no additional blankets available. The wall mirror had a crack and there was dust throughout. The bathroom extractor fan wasn’t working which we reported to the gentleman at the reception desk on arrival but this wasn’t addressed or fixed. We’ve definitely stayed in better 4 star hotels. We did have a meal in the restaurant one evening which was amazing. Exceptional food and service, just unfortunate that the hotel room wasn’t up to standard.

We were staying in the executive rooms which we’d stayed in before and sometimes has had a separate checkin however the previous time we’d stayed we’d needed to check in at the main reception. So we went there this time and queued for 15 mins to be told we should check in at the other building. Think this could have been messaged beforehand. We filled in an online checkin prior to arrival but were asked the same questions on arrival so was a pointless exercise. Our daughter was staying in the hotel as well and was charged £1.50 for a towel at leisure centre but hadn’t been told the process at checkin. About 50% of the staff were quite brusque whereas the rest very welcoming. The main chap on the main restaurant, unfortunately didn’t get his name was super helpful and friendly.

Beautiful hotel, such a lovely room, spotlessly clean...and a excellent dinner and very good breakfast.

It was pretty impersonal. Arrived after an arduous journey to be told that we were to go to another building. Was a bit strange to dine in the hotel lobby. Staff were good in the annexe. Room was clean, was an okay experience.

Another fabulous stay in the kingsmill It’s always my go to hotel when visting Inverness The breakfast is awsome

We had a great stay. The hotel is very nice.

Beautiful hotel friendly staff

Quiet, comfortable , and easy access to the city centre. Restaurant very good and a good range of breakfast choices. Special mention for the Maitre d' in the restaurant for his excellent customer care,

Too old everything including room itself, too cold room in October, and too slow wi-fi. Never recommend.

Lovely rooms at the back with a garden patio

Lovely hotel but lighting and Internet in room was poor

Sadly I had to stay at this hotel under sad circumstances as my father had taken ill in Inverness. The staff at the hotel were phenomenally kind. Nothing is ever too much trouble. The room was beautiful and spacious. The fantastically kind lady in reception went above and beyond… even brought me a cafetière of fresh coffee when our in room cafeteria was found to be broken. I would definitely recommend this hotel.

Arrived early only to get rude reception. Finally in room which was very noisy and HVAC was not working along with broken bath fixtures etc. Not a quality place

Was only there one night to begin a trip .

Great room with a comfy bed, big tv and mini fridge. Friendly staff and lots of facilities. Decent buffet breakfast in the morning. Will stay again

Very friendly staff and continent restaurant and bar on property with an extensive whisky list. Walkable into town and plenty of room to park.

Nice location that offers free parking. Large parking area which was nice during the busy August season. I liked that they offered a whiskey drink on arrival! We liked the privacy of being in another wing, however I was thinking we had a private garden view on the ground level. Room was on the second floor with view of the golf course and roadway, but weather was cold so we could not be outside sitting on chairs anyway. Not quite what was pictured on Expedia site. We were pleased with the generous breakfast buffet. I liked the coffee and tea service in the room with daily cookies replenished. The Kingsmill extension is not connected to the hotel and is located across the parking area so you need to walk over to the main building to use the pool/spa. I liked that I could use the steam room after a long day. Spa and pool were nice too. They have a funny policy of charging for pool/spa towels and so to avoid extra cost you need to bring your towel from the room. Seems unnecessary to charge $1 for towel. We would stay again, but next time I think I would like to be in the main building with easy access to the pool area.

Conveniently located just outside center-city Inverness; friendly staff,

Dinner was disappointing

Staff are really good and supportive, property is well managed with cleaniness.

Very comfortable room, excellent reception staff.

Had a nice enough stay, only thing was 2 out of 3 nights our meals in the Hotel were not that fantastic. Staff are so lovely, the suite was nice and the lounge area is nice to sit and relax. We felt however that the Hotel was more interested in the 2 American tour buses groups and we felt the quality of our meals were nothing great. Still a lovely hotel but eating out was so much better.

Brilliant breakfast, comfortable beds, lovely staff members, easy parking, convenient location and spacious room. The pricing is on the higher end but it's justifiable for the comfort of the stay. The spa facilities might be slightly overrated as it's small and with a few more guests it becomes uncomfortable. Would stay again if a deal becomes available to lower the price of stay. :)

Was a comfortable hotel. Stayed in a Garden Room. Very quiet and peaceful with nice terrace and view of gardens. Pleasant staff. Parking was good.

Convenient to town. Pleasant reception personnel.

Accommodations were tremendous! Staff was friendly and so helpful.

It was such a calm and shooting place . Loved everything about this place

Has merged the traditional Scottish style with modern style

We enjoyed our stay at the Kingsmills Hotel. Wish we could have stayed longer. Great service and accommodations.

We had a fantastic one-night stay at the hotel! Our room was clean, and the bed was comfy. We enjoyed a swim in the pool and delicious room service meals, including breakfast. The staff was friendly, making our experience even better. I highly recommend this hotel for a relaxing getaway!

Be careful when you make a reservation here. There Erb two buildings. One is charming and the other one looks like Motel 6. When I asked why we got put in Motel 6, one of the guys close to the concierge desk said “this is for the premium high quality rooms. Do you have a premium room?” For a moment I thought I was being punked. Our room was large but this property is definitely not maintained well. The breakfast is only ok - sausage was overcooked and the black pudding was literally inedible - hard and dry as a rock. In general it just seems like the employees are not happy to work there. Unless you have no other choice, DO NOT STAY HERE.

Very friendly staff in a lovely hotel.