When we checked in, the person in the reception was rude. I did not like that on my first day of the holiday. The apartment was old. We paid for the wifi, but it was only for one device; nevertheless, it did not work in the bedroom, so I asked for a refund. A good place to stay but overpriced.

The hotel is opposite end of town to the strip, in a good quieter location close to the harbour with local bars and restaurants nearby. Our apartment was pretty basic but clean. It was great to have a kitchen/dining area to get a cup of tea anytime. We opted for all inclusive but I wouldn't do that here again. The food was pretty awful, mostly cold and not always cooked properly. Every morning we had to microwave the pink in the middle sausages and bring the food up to temp. One evening a white meat was served with blood running into the sauce. The all inclusive drinks options were limited not because of availability but because the cocktails came out of a machine and were pretty dire, they serve Amstel beer on draft which was nice and there is an array of local spirits available. You can pay more for bottled beers and branded spirits, a friend ordered a vodka and coke which was around 7 euro. Most of the staff are lovely but there is a Rottweiler of a woman on reception who seemed unfriendly and barked at people. We also found that there were different rules for different people so for example check out is 12 noon some people had their all inc wristbands cut off others were allowed to carry on eating and drinking until their transfer came for no extra cost. The majority of guests were from Ireland, Scotland and England.

Property is spectacular

Property was dated with lots needing fixed. Had to stand on table to put celing fan and light on.the patio door was hell to open. The woodwork was rotted around door frame. The pool has lots of missing tiles. The cupboard doors were miss matched

Needs a update you should make considering older people far too many stairs not the best Staff were mostly pleasant but not all pool needs an update many tiles missing and not very clean

Its basic but clean fairly ce tral a little hilly but suits my needs

The cleanliness of the hotel you couldn’t complain very comfortable beds Daniel the entertainment guy was lovely but to be honest the other staff weren’t very pleasant if you have any mobility issues do not go to this hotel we had 84 steps to our room the breakfast was passable most days but lunch and dinner were awful we ate out every day

I didn’t enjoy the day booked for 3 nights stayed 1 night

Rooms very dated , food was probably the worst all-inclusive I every had . Stone cold fried eggs to cold rubber bacon even at 8am at start of service . No cooking of food to order .bar drinks very limited. bar snack you have to pay even if your all inclusive at same rate as self catering. . Not Suitable for elderly travellers due to the hundreds of stairs to get to your apartment with no service your showing a map at that’s it . Very dark at night in and around hotel . I had Human excrement out side my apartment with hundreds of flys . It took 3 hours and 3 visits to reception before it was removed. So don’t stay here also I found old town to be very dirty looking . And dark at night so don’t be alone .

Arrived at the property early, so we were not expecting to be checked in till atleast 3. But to be then told to go away and come back “sometime around 4-4:20” with no definite time was unusual. We eventually got checked in, when we got to the room there was no electricity and the fuse box had shorted. Which we fixed ourselves, there were cockroaches everywhere (which I know sometimes can’t be helped) and there was no kettle in the room. We have stayed here before and it was great, but this time round it put us off.

The place is very out-dated. The rooms are not set out for families at all. The bedroom with the single beds is at the back of the apartment and the “sofa bed” is by the main entrance/exit door. We travelled with young kids so obviously we were not going to let them sleep by the door but the “sofa bed” was no where near big enough for 2 adults to sleep on. We had to ask for an extra single bed just so that we could take it in turns to sleep on that, as the sofa bed was absolutely horrific to sleep on. Upon arrival we were given a room that was totally unfit to sleep in. The bath was filthy, the chairs had holes in and all in all it was falling apart. We did get moved to another room, but i would say it was only better because the room before was SO bad. I absolutely would not stay here again. I get that its budget friendly, but the place is falling apart. By the end of our holiday our door handle had fell off?? We went bed and breakfast and i think the only positive was the breakfast. It was what you would expect, simple and something for everyone.

Very quiate

Amazing location! Great pool and the best balcony/view I have ever had abroad. Rooms look like they haven’t been touched since 1960 and dishes/ cutlery hadn’t been cleaned properly

Whole place is run down, half tiles in pool missing and it's too cold to use, rooms really dated. Celing fans make a racket, mattresses are realy uncomfortable. Its a shame could be a nice hotel but been neglected for years by looks of it

The women at reception from china was very rude and the all inslusive was terrible food was discusting and you still had to pay for certain drinks couldn’t even get a bottle of water with the all Inclusive had to pay ?

Brilliant as always .. rooms a bit grubby ..

The stay was fine, we have stopped there a few times so we knew what to expect, fairly basic but clean and comfy enough and we were only in the apartment first thing in the morning and last thing at night. Lovely area with plenty of great restaurants Watch out for the scales in reception to weigh your case for the return trip, it was 7kg higher than it act was which was a bit of a shock.

We had a lovely stay

We had a lovely stay

Perfect stay near the harbour. Good view

Great location if you want a bit of quiet..rooms were spacious and clean. Great views over the harbour.

Simple, clean apartment. Friendly staff. Really good selection of food.

It was as expected for the cost!

It was as expected for the cost!

On day four I went to the desk at midday to ask if we could have a visit from housekeeping as the room hadn’t been serviced since our arrival and bins where overflowing and we had run out of toilet paper. I was assured that the room would be serviced. On arriving back at 5.30pm room had still not been serviced and I returned to reception. House keeping where telephone and advised room HAD been serviced, advised reception it definitely had not. Room was only serviced twice in 10 days. Very poor cleanliness evidenced by cockroaches. Studio could do with a deep clean.

The location and the hotel facilities was great staff was great cant complain at all but the apartment furniture and cleanliness could be better other than that we had a amazing holiday

Lovely sea view and all balconies face sea and catch the sun.

We stayed self catering so feel like as we weren’t all inclusive we were put at top of property. Because we didn’t spend any money in hotel. We have been going to the old town area for years now, this is the 1st time we have stayed at this hotel. The island and its people are very good.

I was pleasantly surprised by my apartment. Some reviews gave the impression that the place was falling apart, filthy and infested with cockroaches. THIS PLACE IS FINE!!! My apartment was clean and comfortable. Although parts are a bit dated, the apartment had a new ceramic hob, efficient oven (a rarity in holiday apartments), microwave, kettle and toaster. The apartment was cleaned regularly and the grounds were well maintained as well. It's not luxury - but you can't realistically expect luxury at this price. It was great value for money and I'd definitely stay again.

Very clean great location close to shopping and restaurants

Perfect location for Old Town. Plenty of facilities, lovely pool area with enough sunbeds for all. Pool table and table tenis table for kids. Place a bit tired but if this was a new complex the price would be 50% more. Our room was in lovely location overlooking pool. Lets itself down with having to pay for safe internet and TV as extras.

On arrival the receptionist was so friendly and helpful. We were directed to apartment 321. The few wee stairs up to it didnt bother us as we were all mobile. Everything quite basic but that is all we needed as we only needed it to sleep in. On the first night, there was an infestation of cockroaches in the bathroom (6 of them!). We dealt with the issue and just kept a close eye out.On the 2nd day, we got a cleaner and asked them to clean and spray the place. I dont know if they did as there was no spray left in the apartment for us. That night we spotted more cockroaches, so we knew we couldnt go all week like this, therefore we went to reception and told them. They said we could change apartments or they could give us spray. They said it was just nature and if we sprayed them, they would crawl out and would die. We accepted the spray and went back up. We sat until the early hours looking around as we were scared. When we spotted one sitting at the top of the curtains, we packed all our bags and said we wanted a new apartment. We were given room 318 straight away.This apartment seemed a lot cleaner and better straight away. We didnt see any cockroaches until the night before we were due to leave. We just sprayed it and hoped it would die.On the morning we were leaving, we got breakfast on the premises. I wouldnt really thank you for it. Breads and watermelon were the only 2 nice pieces of food. The fry wasnt too good at all. They did have a good display of food.