Nice, clean hotel with easy self-parking.

just one elevator

Smartly appointed, well located

Clean hotel. Convenient to walk for dining, shopping and museums.

the view was to a construction site

This property is in the perfect location. There is plenty to do in the city blocks surrounding the hotel. Everything is walkable but there are hop on /hop off trolleys operating in the area.

Have stayed here twice now. One of my favorite and more affordable properties in Savannah

The only reason this place wasn’t a 5 overall experience is because one of the elevators wasn’t working and they only have 2. Other than that the hotel was in a great location very close to their parking garage (it’s connected). It’s right across the street from a popular common area park. Great hotel. Just fix the elevator.

It is the only place my husband and I stay when visiting Savannah. It’s super convenient to the river walk and local restaurants and shops.

All staff encountered were friendly and helpful.

The property was clean and in a great location. Valet was quick and easy. One elevator was down that is why 4 stars. The restaurant food is good but pricey and slow. There are dozens of eating and shopping location within a few blocks. Walkable to all the tourity things. We will stay again if we are in town

The staff were extremely kind. Front desk staff was ver welcoming and very attentive upon arrival. The area and its surroundings are conveniently available all at walking distance. Cleanliness was exceptionally great. Such a pleasant stay all together.

Great 👍

The room wasn’t clean. There were weird spots all over the walls and carpet. Only two elevators for service and people but one was broken. When we left the parking garage elevator was broken as well. We were on the 6 th floor.

The property is nice and clean.

Awesome service!! After a rough start to our trip which was no fault of the staff they were super helpful and worked with us to make it a wonderful experience!!

I like the helpfulness and friendliness of all the staff. It was very centrally located. It was quiet. It was clean and the rooms were lovely.

Was driving from Florida and made a reservation for one night as a rest stop heading home and it was perfect will be coming back

Everything was clean and the room was spacious. The staff were very nice! My only complaint is the elevator situation. Don’t be in a hurry to go anywhere because the 1st elevator barely works and the 2nd is out of order. Not ideal with a baby in a stroller.

Really enjoyed our stay. They handled the countrywide internet problem very efficiently and professionally. Room was very quiet and the service courteous and reliable. Great location with an easy walk to river street, restaurants and shopping. Would definitely stay there again.

It’s was a great hotel right downtown

The room with the King size bed was just to small for 2people.

Room is always clean. Staff is very friendly. Every time I stay I feel safe.

Great!!!

I loved that the pool wasn’t crowded. It’s more of an adult hotel. Which was nice.

Staff were professional and friendly and eager to assist - Valet, behind the desk, restaurant, bar, housekeeping, etc. Hotel is in a convenient location and within walking distance to river front, and many of the parks. Public transportation access is nearby as well. We will recommend this property to family and friends.

The view

The hotel was beautiful and the staff was wonderful. Very helpful and engaging. Would definitely stay again when in Savanah

Overall, we like the Andaz, but this visit has some concerns . They are experiencing issues with their A/C system so the first room we were in would never cool. The manager moved us to a new room and although the A/C worked well it never really responded to the thermostat. Patrick and Van took great care of us. Minor issue but would concern me if I wasn’t moved to another room. Biggest concern was the added destination fee that was added above what was listed on my Hotels.com receipt. It was not a replacement it was ADDED TO my original total. Reason provided was vague and it seemed like a way to drive down their marketplace price per night but get it on the backend. Didn’t care for the practice. I discussed this with the manager at checkout and they removed it, but then at checkout I also found out that there was a $250 fee added to my bill because the Smoke Sensor in our room detected smoke. This was very concerning since neither of us smoke or vape. While I appreciate non-smoking establishments and anything that can help prevent it in a room I might be staying in I think this is an overreach. They questioned me like “are you sure you didn’t smoke?” And while I’m sure people might lie about it I was not. My question is how do you know it’s not someone on the maid service etc? They removed it from my bill but I wondered how many people leave without checking their bill only to find out later that the paid extra… it’s $250 per occurrence.

This is an amazing property. Kaiya at the front desk couldn’t have been any more professional and accommodating. KK the bartender was great. We travel quite often and this is one of our favorite hotels!

Awesome location

The property is awesome. parking at arrival could be better (more room), could use blackout curtains over the balcony doors, but overall, an excellent property and a vey responsive staff.