Stayed 2 nights. Very clean. We felt safe at the hotel. Dining options short walk nearby. Great breakfast-eggs, cereal, fruit. The staff was very attentive to our needs. We had an early check out and they provided us with a light breakfast to take with us.

no elevator in the hotel, if your room is at 2nd floor, you will need to carry your luggage upstairs. I like the breakfast.

Convenient location - centrally located (walkable) to coffee shops and restaurants, other neighborhoods. Room and hotel, in general, was very clean and cozy. The room was a bit small for two people and our suitcases, but we made it work! Staff were extremely helpful and willing to assist as needed with taxis, recommending restaurants, or storing our luggage for a few hours after checkout. Overall, we found the place to meet our needs.

Cute hotel! Great location! The staff was so helpful and accommodating.

The front desk was so helpful calling restaurants for us, arranging taxis, and sending out our laundry; I can't say enough good things about the service here. Our room was spotless and very comfortable. The neighborhood was quiet but there were plenty of places to eat nearby; don't miss Selina Coffeeshop on Diego de Almagro!

clean and safe

Top notch! Best hotel experience I've had in years. Super helpful staff who went above and beyond...ordered taxis, food delivery, printed out covid test results. Great breakfast with eggs, toast, fresh fruit, fresh juice, yoghurt, cereal. Clean rooms beautifully appointed. Extra safe with locked gate.

I will definitely recommend, very friendly people, silvia the girl from the front desk was super nice with us and helpful all the time. We love our breakfast and it is very quiet..

I loved everything it was a great experience like I said in my personal review as a local guide we're definitely coming back to this place the next time we travel to Ecuador. Thank you.

Enjoyed three nights here and loved our room - #11. It is two levels with the king bed on second level. There is a small balcony between the levels. Very good service. The woman working at the front desk even provided a small snack for the van the morning we did an early tour. Also, she arranged taxi several times. Great hotel. Highly recommend for quaintness and service.

Who could have guessed that we would discover the standard for service above excellence in Ecuador? Jose’ helped us find food, stay safe, get taxis, negotiate COVID requirements, print results, make and serve breakfast and much more. He was always friendly and patient, and took a sincere interest in us. We simply cannot express how he made us so welcome. The Veija Cuba Hotel has true charm and the restaurant area is warm and welcoming. Who would want to stay in a standard cubicle in a name brand hotel when one can stay in a beautifully renovated Quito mansion? I should also mention that the price is an really great value.

Beautiful hotel that is peaceful and quiet to sleep in. The breakfast was great with lots of fresh fruit. And to top it off, all of the staff are extremely kind and friendly and will help you with as much as they can.

Walking distance to many shops and restaurants. Nice neighbourhood.

I've always had has great stay here. The rooms in the back courtyard are very quite and away from the street. Great breakfast, and love the dark coffee! Friendly staff. I'll be back!

The hotel was beautiful. the property and gardens were well kept . i enjoyed the architectural style . The restaurant area and lobby were very pleasant and spotless.if I go to Ecuador again I would love to stay there. I highly recommend this hotel

Horrible service. You expect the hotel to be one thing by the photos and you get something else in reality.

A major issue in Quito is that you either have super cheap bad hotels or overpriced brand hotels. Vieja Cuba is a rare middle of the market hotel that offers the conveniences of a brand name hotel at super affordable prices. To boot, you get much more personal service from check in to breakfast!

good breakfast, nice and friendly staff, close to shopping, restaurants, downtown.

This property is a historic hacienda that was probably built over 200 years ago, then changed and modernized into a hotel. The plumbing and water pressure were great, rooms were nice and comfortable. The architecture was stunning with heavy wood doors and exposed wood beams. There was a gate for security. We were given free parking inside the gate for our rental car also.

Very clean rooms. Great breakfast. Really nice staff. Will keep your bags for the day you check out, which is great for travelers. Noise travels between rooms and rooms can be a bit chilly at night.

Very friendly and helpful staff.

My stay in Vieja Cuba was excellent. Clean, safe, quiet, accessible to anything you might need while traveling abroad. it would be great if you could have nice toiletries but obviously not necessary

Lovely place, friendly and helpful staff (breakfast and breakfast lady exceptionally good). Only downside was poor lighting in bedroom (it would seem that this is a problem with hotels everywhere - are they trying to save on electricity consumption?)

Charming boutique hotel with lots of character in the Mariscal neighbourhood. Staff was fantastic. Great choice if you're looking for hotel close to everything but not right in the middle of everything.

This hotel is wonderful. It's located in a very good part of Quito and there are plenty of restaurants around, as well as other things to do. The staff is truly special, in particular Jose Luis (Frontdesk) as well as Mary (breakfast café area). They will make your stay an extremely pleasant one and always have a smile on their face. I will definitely be staying at this hotel again when I return to Quito, Ecuador :)

This hotel is wonderful. Its located in a very good part of Quito and there are plenty of restaurants around, as well as other things to do. The staff is truly special, in particular Jose Luis (Frontdesk) as well as Mary (breakfast café area). They will make your stay an extremely pleasant one and always have a smile on their face. I will definitely be staying at this hotel again when I return to Quito, Ecuador :)

we arrived into Quito very late at night, and missing my suitcase. This hotel was absolutely wonderful. We loved the room, very comfortable, clean with a lovely washroom. The breakfast was delicious and plentiful. The hotel has a great location, very close to restaurants, and easy to get downtown to the old section of town. The staff were hugely helpful. They helped to contact the airline and negotiate the delivery of my suitcase. They gave wonderful directions, called cabs for us, and were overall very, very friendly and helpful. I can not reccomend this hotel highly enough.

This hotel will make you feel home away from home. Not your typical, sterile hotel experience. All of the staff are friendly and helpful. Desk in bilingual. Very fair price per night, including breakfast. Rooms are decorated in a manner that makes you feel more as a guest than an occupant. Hotel restaurant makes a very good, reasonably priced dinner. Located very close to Plaza Foch if you are looking for exceptional nightlife. Hotel can help you arrange almost any excursion in Ecuador, but be advised you should plan ahead as many excursions only run on certain days of the week. If nothing else, do the Cotopaxi excursion and take your hiking boots. Take a cab to Teleferico for an amazing view of Volcano Valley and the city. You can hike up to the top of Pinchinca from the upper terminus of the cable car.

A great place to stay; could use some soundproofing. I would stay there again!

I loved staying at the Vieja Cuba Hotel! This place is not at all overpriced. The staff was wonderful---so nice and accommodating. The morning after I arrived, they gave me a call and asked if I would like to split a private car rental and tour for the day because another guest had booked this service and was looking to split the cost with someone. I agreed an was pleasantly surprised to find out the other guest was also from my country! Very thoughtful of them to have helped this guest out and, at the same time, think of me. No problems at all with wifi too so that was a big plus. :)

Great hotel at a fabulous price! I lived staying at Vieja Cuba. The size of this hotel is like a B&B style with lots of walking options nearby! Breakfast is included and you cannot beat the price for the level of service and room that you get here. If you are looking at this hotel I would highly recommend.

The room was too small for 4 people but otherwise loved the hotel