A lovely stay from start to finish. Fantastic location. Highly recommended!

This is a family run hotel. Although in the city centre and conveniently located, it was quiet and clean. The amazing thing was they knew Inverness so well that they could answer any questions about the place. Saved me a lot of time. Thank you Mr Ian.

nice quaint family owned hotel. Had a lovely stay!!

This was our favorite hotel on our trip to Scotland. The location is great and we had a totally comfy stay. This is a family run hotel and you can tell. Iain was a great host and he made sure we felt welcomed. He even set us up with a "do it yourself" breakfast on a day we had to leave early for a tour. The room was quiet and comfortable. It's definitely not ultra-modern... and that's one of the things I loved about it. And you can walk anywhere in town from the hotel in just a few minutes.

Very centrally located. Close to shops and riverside walks.

The owners of the property are very kind and sweet. The breakfast is delicious and they will leave you breakfast is you have to go out early to a tour. It is walkable from every area of town and very close to the train and bus station. There is shopping and wonderful restaurants all around. The street that it is on is busy on the weekend and you can hear people shouting and singing late into the night. I fell asleep despite being a pretty light sleeper. The place is older and quirky which is part of the fun. It could use an update the section I stayed in smelled extremely strong of body odor and me and all my belongings smelled of mildew. By the time I left it was starting to bother me. It smells like that when you enter the property as well. I have allergies and sensitivity to smell so that is something to consider.

Very friendly hosts in a location near the train station and many options for dining.

The personal touch. Iain was so helpful.

The guy that greeted me was very hospitable and nice to talk to. He made me feel very welcome and also allowed me to leave my belongings on the premise before checking in and after i checked out, so i wouldn't be carrying them with me everywhere. If traveling to Inverness in future, i would definitely be considering staying in this hotel again. Also, the entire hotel is really well decorated, and has a lot of interesting pictures of Scottish heritage and the different clans which I enjoyed looking at

Comfortable room, pleasant staff, excellent location. Parking is an issue. There is limited one-hour parking on the street for £2, and free overnight. There is a nice inexpensive parking garage about two or three blocks away.

Decent place but a little tired. The bed was small and uncomfortable, but the host was very friendly and the location very good.

The owners/staff were very helpful. We were there fr one night only and we were quite pleased.

This is a family run hotel that met my needs perfectly. It was a very easy walk from the Inverness train station with lots of shopping, restaurants, and sites within walking distance. Leaky Bookstore is very close too! The gentleman who runs the hotel is fantastic. He insisted on carrying my suitcase up the stairs. Service was excellent, and breakfast was lovely. If I visit Inverness again, I will definitely book this hotel again!

Loved our stay at the MacDougall Clansman. We were only in Inverness for two nights and this was the perfect location. Walking distance from many shops, pubs, and restaurants. There isn't an elevator and I had large luggage. Iain was really sweet to carry it up the stairs for me. The breakfast each morning was the best we had in all our stay in Scotland. I would stay here again.

This little place is an absolute gem. It is very central and easily walkable from the train station. There are about a million dining and shopping options in the surrounding blocks (make sure you make a dinner reservation Th-Su in the summer)!! Pretty standard amenities in an old building, but what sets them apart is the service. Made to order breakfast in the morning?? Yes please! They were very accommodating with early departures for day tours, having a grab-and-go breakfast selection. They were also very accommodating with allowing us to leave our bags for a while the day we checked out. It is clear that they very much care about their guests’ experiences and are so kind. Would absolutely return.

Very friendly and super helpful!! Great breakfast and a take away snack early in morning was great. Quiet and cozy. Thank you

An absolute delight. Traditional and down to earth. I was made to feel welcome as soon as I arrived. Iain went above and beyond and was helpful all along. There are no frills here. If you want a hotel that’s the same in every city then go there. Breakfast is simple but cooked to order and perfect. Rooms are basic but very clean. All I needed in a stay, clean, confortable abs friendly - I will recommend this hotel to others I know who will appreciate the very friendly and down to earth ambience.

Had a lovely 2 night stay here. Very clean room and a delicious breakfast. Had to leave early this morning, before breakfast was open but they very kindly made sure I could still have breakfast. Great service! Location is great, very close to the railway station and city center. Definitely a recommendation for anyone planning to stay in Inverness.

Everything was so darn charming! From the proprietor(s), to the excellent breakfast, to the immaculate room, to Inverness itself. The best nights sleep I had in my 2.5 weeks in the UK! Check out nearby Leakey's Bookshop if so inclined.

Very good value for cost.

Perfect, clean hotel in the heart of the dining and music scene in Inverness. Excellent host and excellent breakfast.

Lucy and Ian are an absolute delight. My train got stuck before Aberdeen due to a road accident, so I gave the hotel a call to let them know I’d be late for check-in hours and to ask what I should do. Lucy gave me easy walking directions from the train station in case I didn’t have them, and then Ian stayed up for me to get there after business hours at 10:45pm! They truly care about their patrons and they make you feel important to them. I’ve been staying all over the UK for the past 2.5 weeks and this place honestly deserves a better star rating. I would recommend this hotel to anyone including my closest family and friends, and that’s really saying something! A definite little gem with wonderful staff.

Staying at the Macdougall Clansman Hotel was probably the highlight of our Scotland trip that my fiancé and I took. We traveled to Glasgow, Edinburgh and finally Inverness where we stayed here. We had the best experience from check in and meeting Ian. He was so accommodating and kind, he truly made our experience exceptional. Our room was very clean and comfortable. Breakfast was delicious as well. Thank you for having us! I definitely recommend this place! We loved it! Definitely will be back!

Wonderful place, friendly staff, very clean

Although we were in and out touring Inverness, Ian and Lucy we very hospitable and attentive. I would definitely recommend visiting this Hotel to anyone staying in the area.

Everything was smooth from check-in to check-out, the hosts made sure the guests are taken care of. We stayed here during our 3-Day tour around the Highlands. Even though we have to leave the hotel early each morning, they still prepared some breakfast items for us to go with! Thank you Lucy and Ian for providing such great services!

Just a lovely friendly place to stay

This hotel was an easy walk from the train and bus stations (which are pretty much side-by-side). The front door was locked (COVID) but the desk guy was right there to check me in. He was always on hand and always nice. My room was on the streetfront, but Inverness is quiet and I enjoyed the view. This was a really nice room, with plentiful plugs, good hot water, comfortable beds and a nice breakfast, made to order each day and served in a pleasant dining room. Also, they were willing to give me the same breakfast, but early, on the day I had an early tour start.

Amazing host, very clean and tidy and great breakfast. Really appreciated the great advice on where to find a rental car and places to go.

I sensed the hotel would be special as soon as I received an email from the proprietor, offering advance information about the hotel and its location. This first impression was surpassed on arrival with a warm welcome from the proprietor. As tourists, the hotel was perfect but some guests may find the absence of a restaurant, serving lunch and dinner, or a bar, to be limiting. For the regular tourist or guest, the full Scottish breakfast served between 0800 and 0915 will be appreciated. The hotel’s location about ten minutes walk from the train and bus stations will be a bonus as were the many restaurants, even close to the hotel. The next time I visit Inverness, The MacDougall Clansman Hotel will be my hotel of choice.

An ideal one night stop over on the way back to the North East of England from the Orkneys

Lovely place to stay in the heart of the city centre. Was cycling the Etap and had made a few additional requests, all of which were accommodated so wonderfully well. Thank you so much.