Fatima was very professional and polite and helpful

There was no hot water or television in my room but i still will stay there again because of the security

La atención excelente, la habilitación Deluxe muy grande y acogedora. El baño también muy lindo. Buen servicio en general

The sheets were soft.

The street is unsafe. This is not my opinion but that of the locals who live there. All the neighbours informed me immediately and were scared for me to be there. The neighbours do not know anything about them, which is suspicious. There is no sign to indicate the building and I had a very poor reception. I was overcharged and they were not kind when correcting it. The room was hot even with a fan. On check in they showed me that the water ran but did not check the keys…very confused priorities! They tried to upsell me to a more expensive room that I need not book, want or need. It was not a pleasant experience. I did not find it to be a safe or secure place. They said security and reception was 24hrs but I found no once when I came back at night, it was lies.