24h reception

I arrived at this hotel at 11pm and only upon arrival that the staff told me that they were overbooked. I asked the manager to assist me in looking for another accommodation as it was in the middle of the night and I was not familiar with the area but he told me that it was my own problem. I told them that they could have tried calling to inform me via my local number that was in my booking and they could've called to ensure that I knew but again, he shrugged off responsibility. As a solo traveling female, I feel that the hotel and its manager could have minimally helped me in looking for another accommodation instead of just stranding me outside their hotel. Would never recommend this hotel. I can't imagine if I had a child or elderly with me on a family holiday.