Bed was comfortable. Fairly quiet location despite being next to a busy road. Appreciated having a fridge in the room as it was so hot there that I had to keep putting my phone in the fridge to cool it down-it wouldn’t charge otherwise.

I’m not sure why the owner gives complicated directions to find it. It is simply listed as “The Brownlow” on Google maps. It is right on the canal but on the side without the tow path. The building has a sign on it that says “The Brownlow Lodge”. The entrance is actually further down the road where there is a sign to the “Buddha Barge”, which wasn’t open when I arrived or left-I see other guests were able to get food there. The water in the room was never actually cold. No shampoo or conditioner or soap in the shower. Directly under the flight path during certain times of the day. Wifi didn’t work consistently and was extremely slow when it did work. Owner responded to some questions but not all.

The room was very clean and the bed very comfortable. Lovely quiet location and plenty of free parking.

Terrible guest relations from the owner. He said I could book in at 1300, but the only person there to meet me was one of the workmen. He did his best poor guy, but he took the brunt of my displeasure. What made matters worse, even when he found out how to get into my room, was that when I enquired at what time Breakfast was, imagine my surprise when he said there wasnt any! Most guests apparently are workmen who dont want breakfast who are up adn off at the crack of sparrows! I was livid! Firstly, if you're not going to offer breakfast, why say you are on your website. Secondly, I had two emails with the owner and at neither point dd he think to tell me that there was no breakfast even though this is advertised as a BnB! To make matters worse it is located in the middle of no where (fine if all catering is done) and so I had to got back from whence I had jsut come to Leighton Buzzard to get some breakfast etc in Tesco for the next morning! Not a good start to a stay and very stressful after a long journey. THere was no one there when I left either. Also, I tried calling the numbe but no response and had to search around for the email to get in touch with the owner to ask my questions. Shoddy guest relations when one is running a business where customer care matters, I felt that I was an inconvenience. I have requested a refund as it was that bad.

room and facilities very clean and everything needed was available

difficult to find, signage from the road very limited