Friendly staff Could do with a few little jobs being done

Friendly staff Could do with a few little jobs being done

the staff were so helpful. very clean & tidy nothing to much trouble. the bathroom toilet roll holder was coming out of wall & the toilet roll was very cheap but did the job. I had a infestation that I didnt notice till the morning told the man on checking out & said he would investigate. Would stay there again but in another room. Very conveinent for what I needed for that night.

the staff were so helpful. very clean & tidy nothing to much trouble. the bathroom toilet roll holder was coming out of wall & the toilet roll was very cheap but did the job. I had a infestation that I didnt notice till the morning told the man on checking out & said he would investigate. Would stay there again but in another room. Very conveinent for what I needed for that night.

There was a good fight and unique experience at the same time. They were everywhere. On the table, in your pillow, literally everywhere. What you can do? If you take a room in this hotel you should buy some serious insect poisons. If you cannot, avoid.

There was a good fight and unique experience at the same time. They were everywhere. On the table, in your pillow, literally everywhere. What you can do? If you take a room in this hotel you should buy some serious insect poisons. If you cannot, avoid.

Comfortable hotel near an express bus line which links quickly with the center via Metro line B. The internet connection was unstable in the evening (cut out frequently), which marred an otherwise positive stay.

Comfortable hotel near an express bus line which links quickly with the center via Metro line B. The internet connection was unstable in the evening (cut out frequently), which marred an otherwise positive stay.

Dirty, smelly hotel with no aircon and dodgy neighbourhood. Not recommend

Dirty, smelly hotel with no aircon and dodgy neighbourhood. Not recommend

Nice place,very helpful staff

Nice place,very helpful staff

Very good value for money compared to similar competitors. Good bathroom, bed accessories. A good location near the university.

Very good value for money compared to similar competitors. Good bathroom, bed accessories. A good location near the university.

Had a very pleasant stay. Friendly and helpful staff. Room comfortable and cosy. Few restaurants near by. Overall had a very good stay and would definitely recommend

Had a very pleasant stay. Friendly and helpful staff. Room comfortable and cosy. Few restaurants near by. Overall had a very good stay and would definitely recommend

Tatty, badly in need of refurbishment or at least a real good clean-up. Fridge door screwed closed so what's the point? take it out of the small room to free-up space? etc... not a happy bunny but then again that's probably what french market low end is? Windows don't close well so exposed to howling noiseI... ended-up not staying the night there!

Tatty, badly in need of refurbishment or at least a real good clean-up. Fridge door screwed closed so what's the point? take it out of the small room to free-up space? etc... not a happy bunny but then again that's probably what french market low end is? Windows don't close well so exposed to howling noiseI... ended-up not staying the night there!

Good location for public transport (L6 Express and 81 bus lines), with quick connection to Ramonville Metro (B line). Small kitchen in the room (though no refrigerator).

Good location for public transport (L6 Express and 81 bus lines), with quick connection to Ramonville Metro (B line). Small kitchen in the room (though no refrigerator).

Corridors spell in the common arras and the fridge in the room dirty

Corridors spell in the common arras and the fridge in the room dirty

Great hotel, everything is clean and comfortable

I am surprised this hotel achieves a 3 star rating. The room facilities were disappointing, (no tea/coffee making bar; poor internet connection; staff service left a lot to be desired). The room was basic and comfortable and cleaned each day but the hotel restaurant was closed on 3 out of the 5 evenings we stayed and that hadn't been brought to our attention prior to booking, or indeed, even on the evenings that it was closed. Despite it being closed the hotel staff were not able to suggest alternative dining experiences. Apart from one member of staff, (the Receptionist on arrival), who was also present each evening and who did as much as he could to assist and provide a reasonable service, he was alone throughout the evening and, thus was hampered regarding how much assistance/service/support he could give. In fact, we felt sorry for him as he was obviously trying to be as helpful as he could be but had very little, (or indeed no) support from anyone else associated with the management of the hotel.

I am surprised this hotel achieves a 3 star rating. The room facilities were disappointing, (no tea/coffee making bar; poor internet connection; staff service left a lot to be desired). The room was basic and comfortable and cleaned each day but the hotel restaurant was closed on 3 out of the 5 evenings we stayed and that hadn't been brought to our attention prior to booking, or indeed, even on the evenings that it was closed. Despite it being closed the hotel staff were not able to suggest alternative dining experiences. Apart from one member of staff, (the Receptionist on arrival), who was also present each evening and who did as much as he could to assist and provide a reasonable service, he was alone throughout the evening and, thus was hampered regarding how much assistance/service/support he could give. In fact, we felt sorry for him as he was obviously trying to be as helpful as he could be but had very little, (or indeed no) support from anyone else associated with the management of the hotel.

The waitress and staff in the restaurant were very nice but the quality of food was the worse that I have ever experienced. That is most surprising considering that the hotel is in France. On our last night stay the maid service had not replaced the bath towels. When I called for fresh towels they only delivered one bath towel and I was told by the person delivering them that only one bath towel was suppose to be provided for a double occupancy room. I have never before experienced that low of a level of room service when traveling. The bathrooms have tubs in them that are extremely dangerous for anyone at any age because of the tight curve at the bottom of the tub. If you try to move at all in that tub you can slip and kill yourself. The rooms come with a kitchenette sink that simply takes up space and makes the room smaller and less maneuverable. The space that was once used for kitchen pots and utensils is boarded up and can't be used for anything. A total waste of space again. We could hardly move around in that room and all of our luggage had to be either placed on the floor or on the bed when opened. When checking out at the front desk the clerk first gave me a price for the extras that was obviously too high to me. When I asked for an itemized receipt the bill turned out to be far less. Make your own conclusions on this one. Stay anywhere else.

The waitress and staff in the restaurant were very nice but the quality of food was the worse that I have ever experienced. That is most surprising considering that the hotel is in France. On our last night stay the maid service had not replaced the bath towels. When I called for fresh towels they only delivered one bath towel and I was told by the person delivering them that only one bath towel was suppose to be provided for a double occupancy room. I have never before experienced that low of a level of room service when traveling. The bathrooms have tubs in them that are extremely dangerous for anyone at any age because of the tight curve at the bottom of the tub. If you try to move at all in that tub you can slip and kill yourself. The rooms come with a kitchenette sink that simply takes up space and makes the room smaller and less maneuverable. The space that was once used for kitchen pots and utensils is boarded up and can't be used for anything. A total waste of space again. We could hardly move around in that room and all of our luggage had to be either placed on the floor or on the bed when opened. When checking out at the front desk the clerk first gave me a price for the extras that was obviously too high to me. When I asked for an itemized receipt the bill turned out to be far less. Make your own conclusions on this one. Stay anywhere else.

I stayed in this hotel to break up a drive from Madrid to Scotland and that's all the hotel is worth. Bed was comfortable. I would rate the room 2 stars, but you get what you pay for... The room was £30 per night. There was a notice on the front door (in French, but my translation is this) .. It was warning guests of a certain type of bug that other guests had reported to reception. Would stay here again if I needed a bed, but not for any longer!

I stayed in this hotel to break up a drive from Madrid to Scotland and that's all the hotel is worth. Bed was comfortable. I would rate the room 2 stars, but you get what you pay for... The room was £30 per night. There was a notice on the front door (in French, but my translation is this) .. It was warning guests of a certain type of bug that other guests had reported to reception. Would stay here again if I needed a bed, but not for any longer!

Not much to write home (or here) about. Very basic motel on the outskirts of Toulouse. Rooms lacked warmth, character, and even coffee makers. The rooms have kitchenettes, but the front desk won't supply the means to use them unless you book a minimum 3-week stay. Learned the hard way that the rooms have individual hot water tanks, which don't provide enough for a second shower. If travelling as a couple, you're best rotating days for showers. Neighbourhood leaves plenty to be desired.

Not much to write home (or here) about. Very basic motel on the outskirts of Toulouse. Rooms lacked warmth, character, and even coffee makers. The rooms have kitchenettes, but the front desk won't supply the means to use them unless you book a minimum 3-week stay. Learned the hard way that the rooms have individual hot water tanks, which don't provide enough for a second shower. If travelling as a couple, you're best rotating days for showers. Neighbourhood leaves plenty to be desired.

Excellent value for money. Good restaurant at a good price. Food well presented. Will definitely use this chain again.