Everything was going great until the morning of my departure when I saw a roach crawling on the curtain.

Everything was going great until the morning of my departure when I saw a roach crawling on the curtain.

The staff at the hotel were all very nice and helpful. I arrived quite late and appreciated the very late check out option that the hotel offered. The common areas were nice but nothing fancy. The hotel ocerall was very quiet. My room was spacious and clean. I could not hook my laptop to the TV to have a bigger 2nd monitor, which was disappointing. Some aspects of the room appeared a bit dated. E.g., the original built in outlets in the desk did not work. New ones had been added to it in a rather cobbled fashion. But in all, the room was more than adequate.

The staff at the hotel were all very nice and helpful. I arrived quite late and appreciated the very late check out option that the hotel offered. The common areas were nice but nothing fancy. The hotel ocerall was very quiet. My room was spacious and clean. I could not hook my laptop to the TV to have a bigger 2nd monitor, which was disappointing. Some aspects of the room appeared a bit dated. E.g., the original built in outlets in the desk did not work. New ones had been added to it in a rather cobbled fashion. But in all, the room was more than adequate.

Hotel too dirty in the common areas. Room is ok all that you need

The room smelled like musty urine. The people were friendly. There was dust everywhere. Towels and bedding were clean. Breakfast was edible.

Hotel too dirty in the common areas. Room is ok all that you need

The room smelled like musty urine. The people were friendly. There was dust everywhere. Towels and bedding were clean. Breakfast was edible.

They need to address the trash issue in the back of the motel. There was a bad smell. A little dated tub and shower.

They need to address the trash issue in the back of the motel. There was a bad smell. A little dated tub and shower.

My stay at the St Louis Westport LaQuinta was perfect. The airport shuttle was prompt and painless. Charlie at the front desk is amazing, he makes you feel very welcome! Only stayed one night before moving on, but will definitely stay again. In my opinion, more comfortable and modern than the 175 dollar a night Hamton Inn. Great stay!

My stay at the St Louis Westport LaQuinta was perfect. The airport shuttle was prompt and painless. Charlie at the front desk is amazing, he makes you feel very welcome! Only stayed one night before moving on, but will definitely stay again. In my opinion, more comfortable and modern than the 175 dollar a night Hamton Inn. Great stay!

It was a good hotel. Staff was good, airport shuttle is a plus. Lower price compared to others. Lobby area was clean but hallways to room were dirty. The room could definitely use some extra attention.

It was a good hotel. Staff was good, airport shuttle is a plus. Lower price compared to others. Lobby area was clean but hallways to room were dirty. The room could definitely use some extra attention.

The room was subpar woke up the next morning to no hot water at all

The room was subpar woke up the next morning to no hot water at all

Checked into the room. First floor. Desk attendant was courteous. Had a few minutes in the room after bringing my bags in before I left for the evening. No remote. Went to front desk, they gave me another one. Wifi didn't work (Connected, No Internet). Tried several times. I'm an IT guy. It didn't work. 169.x.x.x IP address. TV stand was broken and TV tilted noticeably. Giant yellow stain in the bottom of the bathtub. Got back from my event that night and the room was full of roaches. On the furniture, in the drawers. On the curtain. Went to front desk; all they offered was to move the room. They moved us TWO doors down. Asked about a refund; receptionist blew me off. Fortunately, that second room *seemed* clean. Slept. Didn't entertain breakfast; not in a hotel with a roach infestation. Now I'm back home and I have to clean all of my luggage as I move it back into the house. This hotel is AWFUL. Worst I've ever stayed in. I can't believe it was this bad, even at this price point.

Checked into the room. First floor. Desk attendant was courteous. Had a few minutes in the room after bringing my bags in before I left for the evening. No remote. Went to front desk, they gave me another one. Wifi didn't work (Connected, No Internet). Tried several times. I'm an IT guy. It didn't work. 169.x.x.x IP address. TV stand was broken and TV tilted noticeably. Giant yellow stain in the bottom of the bathtub. Got back from my event that night and the room was full of roaches. On the furniture, in the drawers. On the curtain. Went to front desk; all they offered was to move the room. They moved us TWO doors down. Asked about a refund; receptionist blew me off. Fortunately, that second room *seemed* clean. Slept. Didn't entertain breakfast; not in a hotel with a roach infestation. Now I'm back home and I have to clean all of my luggage as I move it back into the house. This hotel is AWFUL. Worst I've ever stayed in. I can't believe it was this bad, even at this price point.

We wanted to check in a little early and was told “no, you can’t”. There was approx 10 vehicles in parking lot so I know there was rooms available. I understood check in time but we were in town for soccer tournament and had no place else to go. My daughter was injured and we needed someplace to relax. Finally, after back and forth with desk person he said he could but it would cost me extra $55 for 1.5 hours early. He kept asking me if I read the online reservation- of course not. Who reads that? Deal person was just not very friendly and could have cared less that my daughter was injured and that we had no place to go. He was just not a nice person and he shouldn’t be working at the front desk of a hotel where customer service is #1 priority. On your room- It smelled like animal urine throughout entire room. Garbage was in the room and the tv remote power button was missing( not the end of the world but just explaining). All of the negatives could have been avoided if it wasn’t for one persons attitude.

We wanted to check in a little early and was told “no, you can’t”. There was approx 10 vehicles in parking lot so I know there was rooms available. I understood check in time but we were in town for soccer tournament and had no place else to go. My daughter was injured and we needed someplace to relax. Finally, after back and forth with desk person he said he could but it would cost me extra $55 for 1.5 hours early. He kept asking me if I read the online reservation- of course not. Who reads that? Deal person was just not very friendly and could have cared less that my daughter was injured and that we had no place to go. He was just not a nice person and he shouldn’t be working at the front desk of a hotel where customer service is #1 priority. On your room- It smelled like animal urine throughout entire room. Garbage was in the room and the tv remote power button was missing( not the end of the world but just explaining). All of the negatives could have been avoided if it wasn’t for one persons attitude.

Centrally located for our needs.

The place is very rough, and it was very dirty in the common areas. There was a strong ammonia smell in the elevator area, the stairwell was littered with pasta and other trash, there was dog poop literally on my threshold (from someone else's dog) when I came out of my room, and the whole place was pretty filthy. Even for the price in this area, I expected a basic level of cleanliness that was absent. The rooms themselves seemed to be cleaned well, though my coffee accessory pouch had been opened and was missing items, and the sink was very slow to drain. The overall ick factor was high.

Convenient location

When we arrived the staff was extremely friendly. The elevator floor and walls were very dirty. Once in our room I found hair on our bed, pillows, in the tub and on our towels. The counters were very dusty and the tub which had a textured bottom was dirty as well. I used a washcloth and soap to do a quick wipe down of the counter and tub. In the breakfast room there was a waffle batter dripped on the carpet, it remained there the three days my family and I stayed there. We did walk by the cleaners while they were cleaning the rooms. One woman was walking around swapping towels and sheets while two men sat in the room chatting, one on his phone. I realize this was one glance but with the state of the room I felt it was telling. I was very disappointed because before our stay the hotel rated above average.

When we arrived the staff was extremely friendly. The elevator floor and walls were very dirty. Once in our room I found hair on our bed, pillows, in the tub and on our towels. The counters were very dusty and the tub which had a textured bottom was dirty as well. I used a washcloth and soap to do a quick wipe down of the counter and tub. In the breakfast room there was a waffle batter dripped on the carpet, it remained there the three days my family and I stayed there. We did walk by the cleaners while they were cleaning the rooms. One woman was walking around swapping towels and sheets while two men sat in the room chatting, one on his phone. I realize this was one glance but with the state of the room I felt it was telling. I was very disappointed because before our stay the hotel rated above average.

Shower push down to lower water to tub didn't work, nor pull all the way up. (Room 316). Breakfast had only white bread products although raisin bread was nice. Eggs Luke warm. Great coffee varieties. Butter in fridge so too hard to spread..

The common areas and pool areas are well maintained and clean. Room is in need of some basic repairs, like a small ceiling leak, but was otherwise clean and comfortable. Breakfast was good both mornings and the staff kept the food refreshed and tables clean.

The common areas and pool areas are well maintained and clean. Room is in need of some basic repairs, like a small ceiling leak, but was otherwise clean and comfortable. Breakfast was good both mornings and the staff kept the food refreshed and tables clean.

The bathroom tub filled up while we were showering the water didn’t drain and the tub was dirty

I liked my stay

Night checkin staff had great difficulties understanding. She said we didn’t have reservations and then was very unfriendly and not at all helpful

Night checkin staff had great difficulties understanding. She said we didn’t have reservations and then was very unfriendly and not at all helpful