Guests beware! The shower water in my room was only just warm. No hot water available. Also, the phone in the room was not working. Told that there was no engineering on site, because they have weekends off. I was also told that the hotel was at full capacity...so that seems hard to believe that an available engineer would not be available. The front desk staff moved me to a different room on the same floor. That room also did not have hot water nor a working phone. After my third trip down to the front desk to make them aware (Because I was unable to call with a phone in my room that didn't work) the staff told me that the water temp was preset for the rooms and there were No working phones in the hotel. I really wanted to get a refund and change hotels but when I let the staff know they said that because I had booked thru a 3rd. Party (Orbitz) that would be my responsibility. Frankly, the only reason I did not leave and change hotels was because I was only there for a 2nd night and at this point was exhausted. Future guests beware of this property if you expect hot water, good water pressure, & a working phone. This hotel has not been remodeled in at least 15 years. Robin Sealey

Guests beware! The shower water in my room was only just warm. No hot water available. Also, the phone in the room was not working. Told that there was no engineering on site, because they have weekends off. I was also told that the hotel was at full capacity...so that seems hard to believe that an available engineer would not be available. The front desk staff moved me to a different room on the same floor. That room also did not have hot water nor a working phone. After my third trip down to the front desk to make them aware (Because I was unable to call with a phone in my room that didn't work) the staff told me that the water temp was preset for the rooms and there were No working phones in the hotel. I really wanted to get a refund and change hotels but when I let the staff know they said that because I had booked thru a 3rd. Party (Orbitz) that would be my responsibility. Frankly, the only reason I did not leave and change hotels was because I was only there for a 2nd night and at this point was exhausted. Future guests beware of this property if you expect hot water, good water pressure, & a working phone. This hotel has not been remodeled in at least 15 years. Robin Sealey

A below par Resdence Inn stay (room cleanliness & problems).

A below par Resdence Inn stay (room cleanliness & problems).

Very satisfied with room and amenities.

Very satisfied with room and amenities.

Premises were clean, staff was amazing especially Matthew! Room was clean and comfortable. Matthew was very attentive and accommodating during my stay. We were able to barbecue and utilize the outdoor pool at our leisure. Breakfast in the mornings was decent although there are only pork options. I would definitely stay here again.

Premises were clean, staff was amazing especially Matthew! Room was clean and comfortable. Matthew was very attentive and accommodating during my stay. We were able to barbecue and utilize the outdoor pool at our leisure. Breakfast in the mornings was decent although there are only pork options. I would definitely stay here again.

I was surprised that this was a Marriott property. The hotel deels old and in dire need of an a refurbish. Additionally there were food crumbs on the floor and a couple of other small concerns that i reported to the front desk. I only stayed 1 night and I arrived late, so I can not give an honest review on the services. I reported the issues to the front desk as i was checking out. The staff seemed very nice, and im confident they would have responded to my room concerns quickly had i given them the chance. The hotel feels old, but it was conformable. I only stayed for a few hours as this was just a traveling stopover. In all, i would stay there again.

I was surprised that this was a Marriott property. The hotel deels old and in dire need of an a refurbish. Additionally there were food crumbs on the floor and a couple of other small concerns that i reported to the front desk. I only stayed 1 night and I arrived late, so I can not give an honest review on the services. I reported the issues to the front desk as i was checking out. The staff seemed very nice, and im confident they would have responded to my room concerns quickly had i given them the chance. The hotel feels old, but it was conformable. I only stayed for a few hours as this was just a traveling stopover. In all, i would stay there again.

I understand people live here on a semi-permanent basis and it's hard to keep the rooms in good condition. But there were gouges in the wall, rips in the carpet, deep dents in the refrigerator and the toilet seemed like it was going to overflow each time we flushed.

I understand people live here on a semi-permanent basis and it's hard to keep the rooms in good condition. But there were gouges in the wall, rips in the carpet, deep dents in the refrigerator and the toilet seemed like it was going to overflow each time we flushed.

The shower dripped constantly and there was mildew in the tub. The TVs are very small and mounted at a strange angle. It’s very outdated. There was an odd smell and caused headaches. The sink wouldn’t drain and smelled horrible. There was a very large and loud dog that woke me up several times.

The shower dripped constantly and there was mildew in the tub. The TVs are very small and mounted at a strange angle. It’s very outdated. There was an odd smell and caused headaches. The sink wouldn’t drain and smelled horrible. There was a very large and loud dog that woke me up several times.

Initial staff when entering the hotel were nice. The room was not clean. The tub drain was laying in the tub and a huge clog of filth was distended from the tub drain. I had to get the filth out in purser to put the drain back. We did not use this tub. My grandson went down to breakfast and immediately showed signs of an allergic reaction. Someone had their dog in the dining area while breakfast wa seeing aerved

Initial staff when entering the hotel were nice. The room was not clean. The tub drain was laying in the tub and a huge clog of filth was distended from the tub drain. I had to get the filth out in purser to put the drain back. We did not use this tub. My grandson went down to breakfast and immediately showed signs of an allergic reaction. Someone had their dog in the dining area while breakfast wa seeing aerved

Matthew (at the front desk) was excellent. He greeted us every morning, and welcomed us back every evening. Also, the staff at breakfast was very friendly and helpful. They all made our stay very pleasant.

Pool out of order Bed uncomfortable

Matthew (at the front desk) was excellent. He greeted us every morning, and welcomed us back every evening. Also, the staff at breakfast was very friendly and helpful. They all made our stay very pleasant.

Pool out of order Bed uncomfortable

Warn hotel needs upgrade. Numerous issues, internet on tv, garbage disposal not working and it took half way through the stay to get them resolved.

Warn hotel needs upgrade. Numerous issues, internet on tv, garbage disposal not working and it took half way through the stay to get them resolved.

Rooms were dirty. Customer service was terrible and everything was outdated. The swimming pool had the light hanging out of it with a wire exposed needless to say we did not swim in it. They really need to do something about the overall condition of this hotel.

The checkin manager was so pleasant I knew I would have a good restful visit!

Rooms were dirty. Customer service was terrible and everything was outdated. The swimming pool had the light hanging out of it with a wire exposed needless to say we did not swim in it. They really need to do something about the overall condition of this hotel.

The checkin manager was so pleasant I knew I would have a good restful visit!

Mold in all the rooms and being covered up by paint, careful at this property.

Mold in all the rooms and being covered up by paint, careful at this property.

The stay was not great. I booked a one bedroom so the kids could go to sleep early in the bedroom, and then my husband and I would stay on the pull out couch. The metal frame was broken, so getting the bed in and out was painful. The mattress was basically a sheet of paper in depth, and between that and the broken frame (meaning the bed wasn’t level when open), we ended up putting the mattress on the floor to sleep. When asked for bedding for the pullout, it came with one pillow. We asked for another (as it’s a double) and they said no. The nature of this trip meant more time than usual in the room, but the tv didn’t work. The feed was blurry if it came through at all. The furniture was stained, the curtain was ripped. The hairdryer was dead. I went to the front desk to ask for a different one and they couldn’t help me. Had to wait for a specific person. 45 minutes later, one arrived, way too late for me to even use. The hot water was essentially non existent. The shower curtain bar was hanging off the wall and making it even more annoying to use the toilet. Breakfast ran out of plates, not even having paper ones as a backup. I listened to several other guests complain about their rooms (e.g., leaking fridge, blood stains on carpet and toilet). The staff was friendly and it was generally clean, even though the majority of my experience was disappointing for I booked with a brand so I should know what to expect and it fell significantly short.

The stay was not great. I booked a one bedroom so the kids could go to sleep early in the bedroom, and then my husband and I would stay on the pull out couch. The metal frame was broken, so getting the bed in and out was painful. The mattress was basically a sheet of paper in depth, and between that and the broken frame (meaning the bed wasn’t level when open), we ended up putting the mattress on the floor to sleep. When asked for bedding for the pullout, it came with one pillow. We asked for another (as it’s a double) and they said no. The nature of this trip meant more time than usual in the room, but the tv didn’t work. The feed was blurry if it came through at all. The furniture was stained, the curtain was ripped. The hairdryer was dead. I went to the front desk to ask for a different one and they couldn’t help me. Had to wait for a specific person. 45 minutes later, one arrived, way too late for me to even use. The hot water was essentially non existent. The shower curtain bar was hanging off the wall and making it even more annoying to use the toilet. Breakfast ran out of plates, not even having paper ones as a backup. I listened to several other guests complain about their rooms (e.g., leaking fridge, blood stains on carpet and toilet). The staff was friendly and it was generally clean, even though the majority of my experience was disappointing for I booked with a brand so I should know what to expect and it fell significantly short.

I enjoyed my stay just wish it had a inside pool

I enjoyed my stay just wish it had a inside pool