A very traditional hotel with a Scottish themed decor, most appealing! Staff were very polite and friendly. The Cairn is well placed for concerts and town shopping.

Good location within walking distance of Harrogate centre. Staff really friendly giving great service. Room adequate though needs updating. Food is limited menu and plenty other better options in Harrogate. Breakfast was good

Good location within walking distance of Harrogate centre. Staff really friendly giving great service. Room adequate though needs updating. Food is limited menu and plenty other better options in Harrogate. Breakfast was good

Stayed at this hotel numerous times and feel so comfortable there. Good food abd friendly staff Its a fair walk uphill to the town centre but there is a bys stop outside

Stayed at this hotel numerous times and feel so comfortable there. Good food abd friendly staff Its a fair walk uphill to the town centre but there is a bys stop outside

Period of property close to town centre

Quite frankly, I would not stay here again even if you paid me to. Rude reception staff who moved me out of my first allocated room to a much smaller room with the words “this is the SINGLE room you actually booked”. The first room was a basic twin which I had booked. The room was down a series of shabby corridors, poorly signed and next to the service stairs. The corridor outside smelt damp and the lock did not work properly. No atmosphere in the hotel but a hilarious Status Quo tribute band in reception who kept stopping mid song when they got it wrong. Will never stay here again.

From a very warm welcome, fab clean room with four poster bed and delicious breakfast.

From a very warm welcome, fab clean room with four poster bed and delicious breakfast.

The hotel is old but really nice and full of character, the room we stayed in was in need of a refurbishment but clean and the bed very comfortable. In a grest location 10 sroll in to the centre. I woul stay again, no problem.

The hotel is old but really nice and full of character, the room we stayed in was in need of a refurbishment but clean and the bed very comfortable. In a grest location 10 sroll in to the centre. I woul stay again, no problem.

Beautiful building and grounds in easy walking distance from the town. The room was in need of refurbishing and the mattress was hard. There were no pillow protectors and the room needed a proper deep clean. Overpriced for a poor room.

Lovely grand old building feom the outside with beautiful period stained glass windows and stone embellishments, but very 'tired' looking in many places, including bedrooms, corridors and dining areas. Bedroom windows replaced with double glazed sash windows and new carpets, but the cleaning of the bedrooms needs attention. Clean bedding and towels but dust and fluff in corners, mouldy bath sealant and shower curtain, bathroom door didn’t close without banging it shut and disturbing neighbours. Breakfast was plentiful with lovely attentive staff, but cobwebs hanging from the crumbling ceiling above where the food was being served. The best thing about this hotel was the staff. Such a shame the building looked like it was not being cared for inside.

Beautiful building and grounds in easy walking distance from the town. The room was in need of refurbishing and the mattress was hard. There were no pillow protectors and the room needed a proper deep clean. Overpriced for a poor room.

Lovely grand old building feom the outside with beautiful period stained glass windows and stone embellishments, but very 'tired' looking in many places, including bedrooms, corridors and dining areas. Bedroom windows replaced with double glazed sash windows and new carpets, but the cleaning of the bedrooms needs attention. Clean bedding and towels but dust and fluff in corners, mouldy bath sealant and shower curtain, bathroom door didn’t close without banging it shut and disturbing neighbours. Breakfast was plentiful with lovely attentive staff, but cobwebs hanging from the crumbling ceiling above where the food was being served. The best thing about this hotel was the staff. Such a shame the building looked like it was not being cared for inside.

The dining-room staff were very polite, friendly and attentive: excellent service. The free parking was an excellent bonus. The room was very cold but we were given a fan heater quickly.

Excellent service by lovely staff wearing white shirts, white ties and waistcoats every morning for breakfast. Silent nights sleep, 250yds from Betty's Tea Rooms, Bus stops going to Leeds, York, Ripon and Knaresborough right outside, plus FREE PARKING. Excellent stay to View Harrogate and surrounding areas. Best place anywhere. X Thank you all.

The staff was really nice and always willing to help. The hotel was antique and some stances could be refurbished although it also has the beauty of that age.

The staff was really nice and always willing to help. The hotel was antique and some stances could be refurbished although it also has the beauty of that age.

We arrived at approximately 1.00am and man on reception was not the most welcoming (he knew to expect us at that time.) Apart from that initial bad impression the stay was comfortable.

We paid for an upgrade without seeing the original room but honestly if that was upgraded im glad we didn't see the original room. It was dusty and dirty and one of the mattresses needed the bin. It was badly stained and very uneven. This beautiful old hotel needs a new interior designer and an injection of old school glamour. That said breakfast was lovely and the staff amazing.

We arrived at approximately 1.00am and man on reception was not the most welcoming (he knew to expect us at that time.) Apart from that initial bad impression the stay was comfortable.

We paid for an upgrade without seeing the original room but honestly if that was upgraded im glad we didn't see the original room. It was dusty and dirty and one of the mattresses needed the bin. It was badly stained and very uneven. This beautiful old hotel needs a new interior designer and an injection of old school glamour. That said breakfast was lovely and the staff amazing.

Excellent staff and good food

Excellent staff and good food

Enjoy the old world charm and spacious entrance hall and dining facilities which adds to the visitor experience

Enjoy the old world charm and spacious entrance hall and dining facilities which adds to the visitor experience

Lovely grand old building, very handy for Harrogate centre (although it's a bit of a steep walk back). Room was spacious and welcoming, with a large bathroom and comfy bed. No noise from outside, and we got a good night's rest. It's a little dated, and our room had a four-poster bed which meant it would be tricky to watch the TV (if we'd wanted to). Only quibble is it could do with more plug sockets.

Lovely hotel. Its a old building. But overall in good condition. Would recommend it

Lovely hotel. Its a old building. But overall in good condition. Would recommend it

Overall good

We were booked into a ‘Superior double room’ which was quoted as recently refurbished. The room was very small, furnished with oversized furniture for the space it was occupying, bed was comfortable and shower was very hot and a bath which was very welcome after tackling Harrogate hills. I do think that it was overpriced for the room although this was offset with free onsite parking Harrogate is a lovely place to visit.