Very clean, quiet & comfortable. No complaints at all.

Took some time to check in, but the receptionist was polite. The room was very cold, and the heating struggled. The shower was cold and wouldnt warm up in the morning.

Took some time to check in, but the receptionist was polite. The room was very cold, and the heating struggled. The shower was cold and wouldnt warm up in the morning.

Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.

Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.

We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.

We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.

Excellent stay for a football match and the staff were super helpful getting an early check in before a 3pm kick off. Breakfast served and was fantastic! Look forward to next years away fixture and to stay here again.

Fantastic and very helpful staff. However we asked for more pillows and were told they had a shortage so we had one pillow each which was far from comfortable. There were only two single sockets in the room which wasn’t great for a family. We paid a premium for a Saturday night so we were a bit disappointed overall.

Excellent stay for a football match and the staff were super helpful getting an early check in before a 3pm kick off. Breakfast served and was fantastic! Look forward to next years away fixture and to stay here again.

Fantastic and very helpful staff. However we asked for more pillows and were told they had a shortage so we had one pillow each which was far from comfortable. There were only two single sockets in the room which wasn’t great for a family. We paid a premium for a Saturday night so we were a bit disappointed overall.

No phone in the room to contact reception, found out the next morning we needed to scan a QR code to contact reception! Received a parking fine even though we registered our car (not the first time this has happened) Location was good. Beds wasn’t comfy and the sofa bed was positioned so we couldn’t access kettle facility

No phone in the room to contact reception, found out the next morning we needed to scan a QR code to contact reception! Received a parking fine even though we registered our car (not the first time this has happened) Location was good. Beds wasn’t comfy and the sofa bed was positioned so we couldn’t access kettle facility

was disappointed not to have a double bed in my room

was disappointed not to have a double bed in my room

Clean, comfortable- standard for a Holiday Inn. Buffet breakfast was plentiful

Clean, comfortable- standard for a Holiday Inn. Buffet breakfast was plentiful

Excellent service by all the staff

Excellent service by all the staff

Usually stay at another well known budget hotel..We were delighted with this hotel..The cost was much cheaper than the orher one and the fact that it included a good breakfast. The staff were brilliant and helpful We will be staying with Holiday express in the future..well done.

Usually stay at another well known budget hotel..We were delighted with this hotel..The cost was much cheaper than the orher one and the fact that it included a good breakfast. The staff were brilliant and helpful We will be staying with Holiday express in the future..well done.

I stayed for 4 nights. Staff were extremely pleasant, helpful and professional. Breakfast was delicious and dining space large I have given my review a 4* because of 2 things. The water pressure in the shower was very poor. Only strong enough when cold but adding heat made the water limp out of the shower head. The other important thing was the car parking. You are required to pay £5 per 24 hours to park on site ( this was waived in my case for which I was grateful) however, there is no guarantee that you will be able to get a space and this is pointed out on their details ( first come first served basis). Twice I returned to the hotel to find I had to park in a disabled spot as there was no alternative. This seems rather odd to me and really the only item which was a puzzle. Non-hotel guests can park here with Pay and Display so hotel residents had no priority. I have stayed here before and so this is a new thing. All in all, I would recommend Holiday Inn Stoke-on-Trent with their reasonable rates and good accessibility to Stoke-on-Trent and surrounding areas, as close to the A500 and the M6.

I stayed for 4 nights. Staff were extremely pleasant, helpful and professional. Breakfast was delicious and dining space large I have given my review a 4* because of 2 things. The water pressure in the shower was very poor. Only strong enough when cold but adding heat made the water limp out of the shower head. The other important thing was the car parking. You are required to pay £5 per 24 hours to park on site ( this was waived in my case for which I was grateful) however, there is no guarantee that you will be able to get a space and this is pointed out on their details ( first come first served basis). Twice I returned to the hotel to find I had to park in a disabled spot as there was no alternative. This seems rather odd to me and really the only item which was a puzzle. Non-hotel guests can park here with Pay and Display so hotel residents had no priority. I have stayed here before and so this is a new thing. All in all, I would recommend Holiday Inn Stoke-on-Trent with their reasonable rates and good accessibility to Stoke-on-Trent and surrounding areas, as close to the A500 and the M6.

The cheeky beggars charge you for parking!!! I could understand if I wasn’t a resident but no…..they charge for parking my car in their hotel whilst I’m staying there. Otherwise the hotels OK and staff were nice.

Good value hotel located near a major road (A50) for easy access to the city. Very clean and comfortable with frieldly staff. Breakfast buffet was very good.

Good value hotel located near a major road (A50) for easy access to the city. Very clean and comfortable with frieldly staff. Breakfast buffet was very good.

The cheeky beggars charge you for parking!!! I could understand if I wasn’t a resident but no…..they charge for parking my car in their hotel whilst I’m staying there. Otherwise the hotels OK and staff were nice.

Really good value!

Staff friendly and accommodating. Room met all of our needs, breakfast was a good variety of items.

Staff friendly and accommodating. Room met all of our needs, breakfast was a good variety of items.

Very friendly staff extreme helpful.

Very friendly staff extreme helpful.