Upscale beautiful place. Great service. Great food.

Really loved this hotel. The beds were comfortable, the breakfast was delicious, and the lobby is gorgeous. Especially fond of the library and the convenience store.

Really loved this hotel. The beds were comfortable, the breakfast was delicious, and the lobby is gorgeous. Especially fond of the library and the convenience store.

Very friendly staff,beautiful decorations,very clean however carpet need some work done and bathroom need hooks to hang personal items and towels..

Very friendly staff,beautiful decorations,very clean however carpet need some work done and bathroom need hooks to hang personal items and towels..

Nicely renovated but showing limitation of age of the hotel. The view of the Han river is great however.

Nicely renovated but showing limitation of age of the hotel. The view of the Han river is great however.

Would stay here again in a heartbeat.

Would stay here again in a heartbeat.

Very good

Very good

Very good service, good food.

Very good service, good food.

It has all the things you need in one place. Restaurants, coffee shops, bakery shops, entertainment, etc. Even though it feels far from central Seoul its easy to get around from the hotel. Asides from noise from other rooms from the toilet (when flushing) everything was good and staff is very helpful!

It has all the things you need in one place. Restaurants, coffee shops, bakery shops, entertainment, etc. Even though it feels far from central Seoul its easy to get around from the hotel. Asides from noise from other rooms from the toilet (when flushing) everything was good and staff is very helpful!

Fantastic view and excellent amenity

Fantastic view and excellent amenity

good

It is a hotel, nothing special.

It is a hotel, nothing special.

good

I want to change room for birthday party, right changed other one as a nice services. Good job for customer and wisest.

I want to change room for birthday party, right changed other one as a nice services. Good job for customer and wisest.

Nice Hanriver view. Third time visit is worth and satisfied with river view room.

really good resort

Confusion between what is included and what is not. Outside swimming pool should be included no possibility to have breakfast for granted while we are customers…

Han river view was great every day every night ^^ I love it. I will be back .

Friendly and speedy check-in and professional bellman. Great variety of delicious bakery and dessert on the lobby floor, including Swiss chocolate Laderach. The front desk was very kind to allow late check-out! What would have been a perfectly wonderful family trip was ruined on the last day due to the very uncomfortable and unpleasant encounter with the staff members working by the pool/fitness desk, specifically 임승호 슈퍼바이저 and the lady manager. I was assisting my wife get to the women's shower room because she suffers from walking disability and walks with a cane. Slippery pool floor required me to walk her to the entrance and then pass her hand along to her sister who could assist her inside. At the moment, I heard this staff rush out to pool area and scream across the pool to tell me that men are not allowed. It was so humiliating to be treated like a weird criminal in front of everyone in a public space. If anything, he could have offered to somehow help my disabled wife. But instead he chose to embarrass me as if I could not see the huge women sign on the wall, and completely ignored our female family member who was waiting. When I approached him about this, he was unapologetic and insisted that he was only maintaining the policy. The female manager apologized on his behalf but this definitely didn't leave a good impression of the staff 1 hour prior to our check out! Otherwise, the experience overall was positive!

Friendly and speedy check-in and professional bellman. Great variety of delicious bakery and dessert on the lobby floor, including Swiss chocolate Laderach. The front desk was very kind to allow late check-out! What would have been a perfectly wonderful family trip was ruined on the last day due to the very uncomfortable and unpleasant encounter with the staff members working by the pool/fitness desk, specifically 임승호 슈퍼바이저 and the lady manager. I was assisting my wife get to the women's shower room because she suffers from walking disability and walks with a cane. Slippery pool floor required me to walk her to the entrance and then pass her hand along to her sister who could assist her inside. At the moment, I heard this staff rush out to pool area and scream across the pool to tell me that men are not allowed. It was so humiliating to be treated like a weird criminal in front of everyone in a public space. If anything, he could have offered to somehow help my disabled wife. But instead he chose to embarrass me as if I could not see the huge women sign on the wall, and completely ignored our female family member who was waiting. When I approached him about this, he was unapologetic and insisted that he was only maintaining the policy. The female manager apologized on his behalf but this definitely didn't leave a good impression of the staff 1 hour prior to our check out! Otherwise, the experience overall was positive!

It's a good & comfortable place. They' re so kind.

It's a good & comfortable place. They' re so kind.

It is not the state of the art hotel but with a long history. Hotel staff was kind. The buffet was satisfying. Could not try the swimming pool but will try next time.