Location was convenient for basketball game but the general area is filled with assertive street people. Our room was not ready for check in until 5pm which was a huge inconvenience. The room smelled like dirty socks but was ok other than that. Staff was friendly which is a plus.

Check in was at 4pm. Had no rooms ready, no time frame on when they would be ready. Wasn’t able to get into room until 4:30. There were at least 8 other people in the lobby waiting to check in.

Check in was at 4pm. Had no rooms ready, no time frame on when they would be ready. Wasn’t able to get into room until 4:30. There were at least 8 other people in the lobby waiting to check in.

No place to park but the valet service was excellent. And it felt a little unsafe due to the homeless people on the street. One passerby told me Happy Fathers day. Fathers day was 3 months ago??? and I had my 14 year old daughter with me so it did feel unsafe around the outside of the hotel

Unaware there was complimentary coffee service in the lobby ☹️ Needed much more Lighting in the room

Very nice older building the place was very clean but the bed wasn’t very comfortable and had a terrible squeak to it every time you moved. It was in a good location for walking to the Fever game!

Very nice older building the place was very clean but the bed wasn’t very comfortable and had a terrible squeak to it every time you moved. It was in a good location for walking to the Fever game!

Nice room very sizeable and in a good location. They accidentally charged my credit card for the room twice but that was an easy fix and they issued a refund so it was handled properly. I would stay again!

The room looks like it has not been cleaned. There were wine, corks on the floor and other items. Booking description said that rollout beds are available, but when we asked the staff, they refused to put one in citing fire hazard. Pool was rundown and dirty. The area is really shady and unsafe for families with kids.

The room looks like it has not been cleaned. There were wine, corks on the floor and other items. Booking description said that rollout beds are available, but when we asked the staff, they refused to put one in citing fire hazard. Pool was rundown and dirty. The area is really shady and unsafe for families with kids.

Easy convenient and clean

Nice hotel, safe walking distance to Fever game

Nice hotel, safe walking distance to Fever game

Everything was fine. Surprised there were no closets and limited drawer space. But staff was friendly and helpful. Great location near Monument Circle.

Everything was fine. Surprised there were no closets and limited drawer space. But staff was friendly and helpful. Great location near Monument Circle.

The noise from the traffic was horrible late at night made it impossible to sleep. The area around the pool when wet got really slick my granddaughter fell. I even had to be careful when walking I finally put a couple of towels down. Love the hotel and staff but so much noise at night.

The noise from the traffic was horrible late at night made it impossible to sleep. The area around the pool when wet got really slick my granddaughter fell. I even had to be careful when walking I finally put a couple of towels down. Love the hotel and staff but so much noise at night.

Good location and spacious room

The hotel is a renovated bank building so interesting architecture and interior. The interior is a little tired but I was told they were getting ready to do another renovation. It's a good location downtown and was very quiet on a high floor. Fitness facility was fine. And it was nice to have a restaurant on-site. Dinner options and breakfast were good.

The hotel is a renovated bank building so interesting architecture and interior. The interior is a little tired but I was told they were getting ready to do another renovation. It's a good location downtown and was very quiet on a high floor. Fitness facility was fine. And it was nice to have a restaurant on-site. Dinner options and breakfast were good.

Excellent location. Near a lot of restaurants and cafes!

Excellent location. Near a lot of restaurants and cafes!

Great stay!

Great stay!

We complained to staff about a rhythmic pounding noise that we could hear. Nothing was done to fix the problem and when I complained that it kept me awake, no offer for compensation was given.

We complained to staff about a rhythmic pounding noise that we could hear. Nothing was done to fix the problem and when I complained that it kept me awake, no offer for compensation was given.

The big complaints have to do with your site (Hotels.com) because when I arrived I found parking was going to cost $43/night/car and check out was 12N. Your site did not detail parking fee just said parking was available and the site had check out at 11AM. It seems that the cost for parking should have been on your site. That was a major set back on my budget. Thanks alot. Also ice machines were on even floors only which was very inconvenient. Another big thing is I could not connect to the WiFi and when got home still could not connect to my own WiFi because Hilton Honors had me blocked but with a lot of time I was able to get in. As the eco thing goes, the room needed at least 1 maybe 2 more trash cans. I will not be booking through you although I may check pricing on your site. I have learned not to trust 3rd party sites and will book directly with hotel from now on.

The big complaints have to do with your site (Hotels.com) because when I arrived I found parking was going to cost $43/night/car and check out was 12N. Your site did not detail parking fee just said parking was available and the site had check out at 11AM. It seems that the cost for parking should have been on your site. That was a major set back on my budget. Thanks alot. Also ice machines were on even floors only which was very inconvenient. Another big thing is I could not connect to the WiFi and when got home still could not connect to my own WiFi because Hilton Honors had me blocked but with a lot of time I was able to get in. As the eco thing goes, the room needed at least 1 maybe 2 more trash cans. I will not be booking through you although I may check pricing on your site. I have learned not to trust 3rd party sites and will book directly with hotel from now on.

It was an easy check in and check out process and loved the valet option that was available.

It was an easy check in and check out process and loved the valet option that was available.

I enjoyed that it was right in the center of downtown and everything was within walking distance. The actual building needs some updates as it looks run down and leaves much to be desired as part of the Hilton Hotel Group.

I enjoyed that it was right in the center of downtown and everything was within walking distance. The actual building needs some updates as it looks run down and leaves much to be desired as part of the Hilton Hotel Group.