good location.woderful stay

good location.woderful stay

If you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.

If you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.

Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.

Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.

Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.

Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.

I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!

I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!

Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.

Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.

Celebrated a milestone birthday while staying here. My wife notified them and they made all sorts of promises to make the stay special. We received nothing at all and in fact had numerous poor customer interaction with the local staff. Would not recommend this hotel despite the nice environment.

Celebrated a milestone birthday while staying here. My wife notified them and they made all sorts of promises to make the stay special. We received nothing at all and in fact had numerous poor customer interaction with the local staff. Would not recommend this hotel despite the nice environment.

We stayed here over the Christmas break and although the hotel was at capacity we could not fault it. The staff, especially Quin at reception, was extremely helpful and kind. No question was left un answered and the hospitality staff were amazing. We did not have to wait very long for anything. Would definitely recommend this place again. The fire show and the Foam Party was so much fun. Thank you

We stayed here over the Christmas break and although the hotel was at capacity we could not fault it. The staff, especially Quin at reception, was extremely helpful and kind. No question was left un answered and the hospitality staff were amazing. We did not have to wait very long for anything. Would definitely recommend this place again. The fire show and the Foam Party was so much fun. Thank you

Our Phu Quoc getaway, anchored at Best Western Premier - Sonasea Phu Quoc, proved transformative. Situated on the island's southwest side, a brief 20-minute ride from the airport, it quickly evolved into our cherished family haven. Major kudos to Ms. Trang, the stellar Front Desk maestro, and Mr. Long from the concierge tour desk – the true heroes of our adventure. Ms. Trang's personalized tour of fantastic villas and the coveted balcony suite gave us a sneak peek into future vacations, leaving us with numerous reasons to make this our go-to getaway. The initial impression was nothing short of magical. The breezeway lobby adorned in Christmas splendor and the staff's efficient and welcoming nature set a tone of warm hospitality, initiating us with a complimentary beverage. Our deluxe suite, a spacious 2-bedroom, 2-bathroom apartment-style haven, exuded cleanliness and comfort. The room's impeccable sparkle and swift, top-notch housekeeping addressed any tweaks promptly. The beds were a dream, granting us a sleep fit for royalty. Breakfast, always a winner, left a minor beef – the absence of their legendary banana bread every day. Despite this, the overall spread remained top-notch. The pool emerged as the hero for our 9 and 11-year-old duo, who practically camped there, alternating between the main pool by the lobby and the 300-meter figure-eight pool leading to the beach pool. Pro tip: best swim times are early mornings and late afternoons till closing.

Our Phu Quoc getaway, anchored at Best Western Premier - Sonasea Phu Quoc, proved transformative. Situated on the island's southwest side, a brief 20-minute ride from the airport, it quickly evolved into our cherished family haven. Major kudos to Ms. Trang, the stellar Front Desk maestro, and Mr. Long from the concierge tour desk – the true heroes of our adventure. Ms. Trang's personalized tour of fantastic villas and the coveted balcony suite gave us a sneak peek into future vacations, leaving us with numerous reasons to make this our go-to getaway. The initial impression was nothing short of magical. The breezeway lobby adorned in Christmas splendor and the staff's efficient and welcoming nature set a tone of warm hospitality, initiating us with a complimentary beverage. Our deluxe suite, a spacious 2-bedroom, 2-bathroom apartment-style haven, exuded cleanliness and comfort. The room's impeccable sparkle and swift, top-notch housekeeping addressed any tweaks promptly. The beds were a dream, granting us a sleep fit for royalty. Breakfast, always a winner, left a minor beef – the absence of their legendary banana bread every day. Despite this, the overall spread remained top-notch. The pool emerged as the hero for our 9 and 11-year-old duo, who practically camped there, alternating between the main pool by the lobby and the 300-meter figure-eight pool leading to the beach pool. Pro tip: best swim times are early mornings and late afternoons till closing.

Average hotel in average area - don’t expect anything special. If you want to pick better place go to Sao beach and/or Grand World area

Average hotel in average area - don’t expect anything special. If you want to pick better place go to Sao beach and/or Grand World area

Modern property with good amenities

Modern property with good amenities

Great hotel beachfront property Easy to get Grab taxis to take you into the main shopping and restaurant areas as this is a quiet location although Walking Street across the road has plenty of eateries Trips easy to organise from the hotel Will definitely stay here again

Great hotel beachfront property Easy to get Grab taxis to take you into the main shopping and restaurant areas as this is a quiet location although Walking Street across the road has plenty of eateries Trips easy to organise from the hotel Will definitely stay here again

We stayed at this property for 1 night. We enjoyed our stay. The hotel has a great vibe to it. The included breakfast is comprehensive and tasty. The room was comfortable nicely appointed and had a lovely view from the balcony. The staff were friendly, helpful and professional. We would stay here again, and would recommend it to others.

We stayed at this property for 1 night. We enjoyed our stay. The hotel has a great vibe to it. The included breakfast is comprehensive and tasty. The room was comfortable nicely appointed and had a lovely view from the balcony. The staff were friendly, helpful and professional. We would stay here again, and would recommend it to others.

Like walkable around the property, like good breakfast.

Like walkable around the property, like good breakfast.

Nice hotel good food nice swimming pool staff friendly very good

Nice hotel good food nice swimming pool staff friendly very good

Too far from the city.

Too far from the city.