Updated, comfortable and clean hotel. What imakes it stand out from the plethora of luxury hotels downtown is the sraff's exceptional hospitality. Being from the same industry i did appreciate the unbeatable combination of a very comfortable bed, tv with smart view, rainfall shower, scrumptious breakfast with great cofee, beatiful spa and the warm smiles of all the employees eager to help you at any moment. There are policies that are a bit unusual and i havent experienced in other hotels prior but they were no issue once explained.Front desk staff is with excellent communication and customer service skills. English is spoken throughout. The gym and spa area are immaculate with an on call masseurs. The property is located next to a great forest/park, one of the oldest in Sofia and it will take you 30 min to downtown if youre willing to have an adventure. Excellent for traveling with pets. I highly recommend this hotel! It was my home away from home for a week and i will most definitely be back! Thank you Maison

Updated, comfortable and clean hotel. What imakes it stand out from the plethora of luxury hotels downtown is the sraff's exceptional hospitality. Being from the same industry i did appreciate the unbeatable combination of a very comfortable bed, tv with smart view, rainfall shower, scrumptious breakfast with great cofee, beatiful spa and the warm smiles of all the employees eager to help you at any moment. There are policies that are a bit unusual and i havent experienced in other hotels prior but they were no issue once explained.Front desk staff is with excellent communication and customer service skills. English is spoken throughout. The gym and spa area are immaculate with an on call masseurs. The property is located next to a great forest/park, one of the oldest in Sofia and it will take you 30 min to downtown if youre willing to have an adventure. Excellent for traveling with pets. I highly recommend this hotel! It was my home away from home for a week and i will most definitely be back! Thank you Maison

Really nice hotel the staff, rooms, restaurant were great but the gym, pool and spa facilities were brilliant. This will become our default hotel in Sofia

Really nice hotel the staff, rooms, restaurant were great but the gym, pool and spa facilities were brilliant. This will become our default hotel in Sofia

This was my second time staying here and it was great.

This was my second time staying here and it was great.

Clean comfortable, convenient, convenient with with nice facilities. .

Clean comfortable, convenient, convenient with with nice facilities. .

Tuesday night the hotel held a party with music. Extremely loud and noisy. They told me was a birthday celebration and was meant to last up to 1am. I told them I needed to catch an early plane in the morning and they offered me other room in the 4th floor. But I could hear the music with less intensity though. The issue was that in the new room the smoke detector in the wc was on the whole night. Did not switch off as it was broken. It was a nightmare and could not sleep.....

Tuesday night the hotel held a party with music. Extremely loud and noisy. They told me was a birthday celebration and was meant to last up to 1am. I told them I needed to catch an early plane in the morning and they offered me other room in the 4th floor. But I could hear the music with less intensity though. The issue was that in the new room the smoke detector in the wc was on the whole night. Did not switch off as it was broken. It was a nightmare and could not sleep.....

Second time here and it's perfect

Second time here and it's perfect

Great place

Great place

We arrived after check in time, had to wait over an hour for a subpar room. While getting dinner at the hotel restaurant, they forgot to put in my order completely and we waited over an hour for a replacement (30 mins before anyone checked in). Finally, when we were going to return to the room, we stepped in the elevator and as the door was shutting, multiple cables snapped in front of our eyes. Negative 5 stars wouldn't be low enough for our experience.

We arrived after check in time, had to wait over an hour for a subpar room. While getting dinner at the hotel restaurant, they forgot to put in my order completely and we waited over an hour for a replacement (30 mins before anyone checked in). Finally, when we were going to return to the room, we stepped in the elevator and as the door was shutting, multiple cables snapped in front of our eyes. Negative 5 stars wouldn't be low enough for our experience.

Nice hotel with nice premises. Good value/price rate. 2 compalinst, first I contracted one large bed and I found 2 beds. Second, my room had an internal door coneting with another room and was noisy.

Nice hotel with nice premises. Good value/price rate. 2 compalinst, first I contracted one large bed and I found 2 beds. Second, my room had an internal door coneting with another room and was noisy.

Amazing staff and service.

Amazing staff and service.

Very good breakfast Very nice staff Modern decor If you know the way, then it’s a 25 minute walk into the centre and was safe even late at night. If you don’t know the area then you will need to get a taxi

Very good breakfast Very nice staff Modern decor If you know the way, then it’s a 25 minute walk into the centre and was safe even late at night. If you don’t know the area then you will need to get a taxi

Very clean, friendly staff, good restaurant within the hotel, safe area

Very clean, friendly staff, good restaurant within the hotel, safe area

Maison Sofia is a lovely hotel with great staff. The location is not easily reached with public transport, but taxis in Sofia are quite cheap and they'll bring you to the front door. My room had clearly been cleaned some time ago, as there was dust around, but otherwise it was very nice. The breakfast was delicious, and the spa facilities okay.

Maison Sofia is a lovely hotel with great staff. The location is not easily reached with public transport, but taxis in Sofia are quite cheap and they'll bring you to the front door. My room had clearly been cleaned some time ago, as there was dust around, but otherwise it was very nice. The breakfast was delicious, and the spa facilities okay.

Recently visited for a 4 night stay for a birthday trip. The hotel was under renovation at the entrance but the inside was already completed and it looked elegant and immaculate. Very nice design throughout the entire hotel and all the facilities were amazing. The restaurant food was lovely, the pool and spa was incredible and relaxing. I enjoyed a massage that was good value for money. The gym was nice too, plenty of equipment to use. Also the room we had was fantastic, such a lovely design and very functional, had everything we needed and more.

Recently visited for a 4 night stay for a birthday trip. The hotel was under renovation at the entrance but the inside was already completed and it looked elegant and immaculate. Very nice design throughout the entire hotel and all the facilities were amazing. The restaurant food was lovely, the pool and spa was incredible and relaxing. I enjoyed a massage that was good value for money. The gym was nice too, plenty of equipment to use. Also the room we had was fantastic, such a lovely design and very functional, had everything we needed and more.