I liked the area and the walks everything around it was natural and the river was a short walk.Also was a nice quiet place.

I liked the area and the walks everything around it was natural and the river was a short walk.Also was a nice quiet place.

The room was clean and we added another person to stay which was kind of the hotel. They had all the necessities and it was quiet where we were to. The outside needs upgrading in my opinion, but overall it was an awesome stay. One thing i think needs looking at is paying at the property. When I booked it said I could pay at the property, when I got there as I wanted to pay in cash the person at the counter said it was already charged to my bank acct. I thought that was odd sure enough it had been taken out of my card that day. Just lucky I had money in my card.

The room was clean and we added another person to stay which was kind of the hotel. They had all the necessities and it was quiet where we were to. The outside needs upgrading in my opinion, but overall it was an awesome stay. One thing i think needs looking at is paying at the property. When I booked it said I could pay at the property, when I got there as I wanted to pay in cash the person at the counter said it was already charged to my bank acct. I thought that was odd sure enough it had been taken out of my card that day. Just lucky I had money in my card.

The room didnt have any cooking utilities no coffee or tea available when we got there had to ask for them instead of being provided for 3 people 1 toilet paper in the bathroom air-condition was pumping cold air even we we put the temperature up

The room didnt have any cooking utilities no coffee or tea available when we got there had to ask for them instead of being provided for 3 people 1 toilet paper in the bathroom air-condition was pumping cold air even we we put the temperature up

Easy check in with friendly staff. Loved the fact they had put the heater on before we arrived. Other guests respected the noise regulation so we had an undisturbed night. Very good value, we didn’t expect an ultra modern set up. Everything we needed.

Easy check in with friendly staff. Loved the fact they had put the heater on before we arrived. Other guests respected the noise regulation so we had an undisturbed night. Very good value, we didn’t expect an ultra modern set up. Everything we needed.

Booking and check in was straight forward and easy. Room was warm when we arrived which was good. Beds were made well. Towels and bedding clean. But unfortunately it goes down hill from there. Walls were dirty, doors dirty, sofa was dirty, used soap from previous guest in shower, previous guests hair in bathroom vanity/ draws, spa had a poo smell when using the jets/ bubbles, jug for a coffee and plug in heater didn’t work. A power point switch was not working and unsafe to use dusty on surface's and inside cupboards which holds cutlery, no flannels to wash your face. No extra blankets if you get chilly in the night. Good unit with plenty of potential but needs a bloody good clean.

Booking and check in was straight forward and easy. Room was warm when we arrived which was good. Beds were made well. Towels and bedding clean. But unfortunately it goes down hill from there. Walls were dirty, doors dirty, sofa was dirty, used soap from previous guest in shower, previous guests hair in bathroom vanity/ draws, spa had a poo smell when using the jets/ bubbles, jug for a coffee and plug in heater didn’t work. A power point switch was not working and unsafe to use dusty on surface's and inside cupboards which holds cutlery, no flannels to wash your face. No extra blankets if you get chilly in the night. Good unit with plenty of potential but needs a bloody good clean.

A bit of NZ history and must have been a ‘Grandeur’ in its day so I hope it’s restored! Good price, perhaps reflecting its quaintness! Great for accessing the bike tracks and free hot pools.

A bit of NZ history and must have been a ‘Grandeur’ in its day so I hope it’s restored! Good price, perhaps reflecting its quaintness! Great for accessing the bike tracks and free hot pools.

If you looking for a Thermal Spa Resort- this is not that. If you looking for a cabin in the woods, and a bed to sleep this is your place. The Hotel is very run down, and falling apart. They have tried to make it nice by painting etc but overall, very old and well used. For this type of money, you are better to stay at the campgrounds down the road.

If you looking for a Thermal Spa Resort- this is not that. If you looking for a cabin in the woods, and a bed to sleep this is your place. The Hotel is very run down, and falling apart. They have tried to make it nice by painting etc but overall, very old and well used. For this type of money, you are better to stay at the campgrounds down the road.

Absolutely vial! Cold and dirty! Absolutely nothing like the pictures i will never return! I actually want my money back!! Rubbish everywhere and much much more

Absolutely vial! Cold and dirty! Absolutely nothing like the pictures i will never return! I actually want my money back!! Rubbish everywhere and much much more

Clean and tidy, very kind staff, very quiet location

Clean and tidy, very kind staff, very quiet location

Property is old, but facilities are good.

Property is old, but facilities are good.

Room was dirty

Room was dirty

First thing that sprung to mind as we drove down towards the "Grandeur" was the movie The Hills have Eyes ...... Such a shame as it was probably once a very beautiful place. Pulled up to our Chalet and the 1st thing we noticed was the smell of urine. All windows were open so clearly the so called cleaner was aware of this issue. Within 10 mins we found the source of the smell behind the fridge. Seriously. Someone had pissed there!! After calling the manager a cleaner was sent over staright away and the mess was cleaned. Thankfully when we got back from the possum night run the smell had pretty much gone. Overall the chalet suited our needs, but it really needs a make over - a decent clean on the outside and some paint. And maybe some new cleaners.

First thing that sprung to mind as we drove down towards the "Grandeur" was the movie The Hills have Eyes ...... Such a shame as it was probably once a very beautiful place. Pulled up to our Chalet and the 1st thing we noticed was the smell of urine. All windows were open so clearly the so called cleaner was aware of this issue. Within 10 mins we found the source of the smell behind the fridge. Seriously. Someone had pissed there!! After calling the manager a cleaner was sent over staright away and the mess was cleaned. Thankfully when we got back from the possum night run the smell had pretty much gone. Overall the chalet suited our needs, but it really needs a make over - a decent clean on the outside and some paint. And maybe some new cleaners.

Awesome staff

Awesome staff

There was clearly mould in the rooms especially the front door and hidden by the curtain, in one of the spa rooms, there was a round iron table which was rusted and had a sharp bit sticking out, to which my daughter cut herself when getting into the spa, which resulted us in going to the ED.

There was clearly mould in the rooms especially the front door and hidden by the curtain, in one of the spa rooms, there was a round iron table which was rusted and had a sharp bit sticking out, to which my daughter cut herself when getting into the spa, which resulted us in going to the ED.

The cabin was really cute and cozy. Staff were amazing and filled me request to have a banner up on arrival. The toilet was dirty and had poo under the seat and the floor leading to the toilet is a tripping hazard as we both tripped and fell twice.

The cabin was really cute and cozy. Staff were amazing and filled me request to have a banner up on arrival. The toilet was dirty and had poo under the seat and the floor leading to the toilet is a tripping hazard as we both tripped and fell twice.

Plesantly surprised with this accomodation, the isite centre was concerned about the accommodation. We were pleasantly surprise, it was clean and tidy. From the outside it looks like it needs love, BUT we couldnt complain about the chalet.

Plesantly surprised with this accomodation, the isite centre was concerned about the accommodation. We were pleasantly surprise, it was clean and tidy. From the outside it looks like it needs love, BUT we couldnt complain about the chalet.