Overall it was a good stay. Enjoyed the breakfast.

Lovely hotel at the top of Bournemouth, on a direct bus route and not faf from pubs, clubs and bars. Staff were lovely and had decorated the hotel for Halloween, which was a lovely touch. The room was as expected, spacious, clean and very quiet. Plenty of clean towels in the bathroom and toiletries, should you need them. Dissappointed there was no extra pillows in the cupboard and also no addtional duvet for the pullout sofa bed, which we did find odd. Other than that, we had a very pleasant stay and would definitely stay again!

Lovely hotel at the top of Bournemouth, on a direct bus route and not faf from pubs, clubs and bars. Staff were lovely and had decorated the hotel for Halloween, which was a lovely touch. The room was as expected, spacious, clean and very quiet. Plenty of clean towels in the bathroom and toiletries, should you need them. Dissappointed there was no extra pillows in the cupboard and also no addtional duvet for the pullout sofa bed, which we did find odd. Other than that, we had a very pleasant stay and would definitely stay again!

Stayed here a number of times over the year and it remains our go to place. A good location close to bus and train. Good breakfast.

Stayed here a number of times over the year and it remains our go to place. A good location close to bus and train. Good breakfast.

very nice location this hotel

very nice location this hotel

Good stay

Good stay

Comfortable room,clean,friendly staff and good food!

Comfortable room,clean,friendly staff and good food!

Nice hotel. Location was brilliant to access the beach and town centre and local restaurants. Not far from Bournemouth station either. Hotel could've been more child friendly, in terms of activities and entertainments.

Nice hotel. Location was brilliant to access the beach and town centre and local restaurants. Not far from Bournemouth station either. Hotel could've been more child friendly, in terms of activities and entertainments.

I liked everything in the hotel

I liked everything in the hotel

hotel and breakfast were good. The evening meal was fair, but on telling the management I did get a discount .

It is a budget hotel, new, clean and well located.

hotel and breakfast were good. The evening meal was fair, but on telling the management I did get a discount .

It is a budget hotel, new, clean and well located.

Friendly staff and quick service. The area is well designed, modern, very clean and well maintained.

Friendly staff and quick service. The area is well designed, modern, very clean and well maintained.

Nice staff and close to the beach. I would expect more facilities in the room

Nice staff and close to the beach. I would expect more facilities in the room

Despite paying for an executive top floor room I was given a standard room without the amenities as described on their website. The room lacked a safe, mini fridge and coffee maker. When I told the receptionist he said a junior colleague had placed me in the wrong room and made no attempt to compensate me for the allocation of the wrong room, implying that I was the one who had booked the room incorrectly. This room was the only room on the floor which was a standard room, all others being an executive room. He stated that the room price difference was only £10 for two nights and advised me that he would give me credit for my next stay. I'm quite unhappy with the customer service provided, the lack of transparency when allocating my room and no attempt to correct this. Very disappointed with my experience with this hotel which is a shame as previously I had an excellent time.

Despite paying for an executive top floor room I was given a standard room without the amenities as described on their website. The room lacked a safe, mini fridge and coffee maker. When I told the receptionist he said a junior colleague had placed me in the wrong room and made no attempt to compensate me for the allocation of the wrong room, implying that I was the one who had booked the room incorrectly. This room was the only room on the floor which was a standard room, all others being an executive room. He stated that the room price difference was only £10 for two nights and advised me that he would give me credit for my next stay. I'm quite unhappy with the customer service provided, the lack of transparency when allocating my room and no attempt to correct this. Very disappointed with my experience with this hotel which is a shame as previously I had an excellent time.

Staff friendly and helpful; rooms clean and comfortable. Mini gym quite mini, but sea really close!

Staff friendly and helpful; rooms clean and comfortable. Mini gym quite mini, but sea really close!

Very nice hotel , great breakfast

Overall service was excellent. Staff were friendly, professional and very responsive to requests.

Overall service was excellent. Staff were friendly, professional and very responsive to requests.

Holiday Inn was good value for money. Easy walking distance to Pier, shops and restaurants.

Holiday Inn was good value for money. Easy walking distance to Pier, shops and restaurants.