It was ok

It was ok

The hotel was way below my expectations in terms of quality and service. The rooms were quite old and needed renovation. However, given the price discount we got, this was not my main issue. My main problem was the reception behaviour. We checked in around 8:00 PM on 30th September for an unplanned stay in Marmaris. I noticed that the air conditioner does not work, the lady receptionist asked me to check that the window is locked and try again, so I told her that I will check it when we come back. So we came back around 12:30 and couldn't get it worked. We asked the new shift receptionist, Hüşno, to help us with that, he asked me to find Güney (very nice guy) to help us with it. Long story short, he couldn't fix it. Since the room was very warm and impossible to sleep in, I asked Hüşno if they have other rooms empty, he firmly said that they have no room available ( It was a lie). Then I asked for sister hotels that we could go to, he gave me the name of those hotels but rejected to refund. He claimed that AC is solely an extra option and we can open the window and sleep. Then he asked where I come from, I replied Sweden. Then he stated that I should be originally from middle east because I like to complain and make problems!!! I don't understand what requesting an AC for a warm room has to do with origins? He also threatened to call the police which we warmly welcomed. The issue only resolved when he learned my girlfriend's father is Turkish and he offered us another room!!

The hotel was way below my expectations in terms of quality and service. The rooms were quite old and needed renovation. However, given the price discount we got, this was not my main issue. My main problem was the reception behaviour. We checked in around 8:00 PM on 30th September for an unplanned stay in Marmaris. I noticed that the air conditioner does not work, the lady receptionist asked me to check that the window is locked and try again, so I told her that I will check it when we come back. So we came back around 12:30 and couldn't get it worked. We asked the new shift receptionist, Hüşno, to help us with that, he asked me to find Güney (very nice guy) to help us with it. Long story short, he couldn't fix it. Since the room was very warm and impossible to sleep in, I asked Hüşno if they have other rooms empty, he firmly said that they have no room available ( It was a lie). Then I asked for sister hotels that we could go to, he gave me the name of those hotels but rejected to refund. He claimed that AC is solely an extra option and we can open the window and sleep. Then he asked where I come from, I replied Sweden. Then he stated that I should be originally from middle east because I like to complain and make problems!!! I don't understand what requesting an AC for a warm room has to do with origins? He also threatened to call the police which we warmly welcomed. The issue only resolved when he learned my girlfriend's father is Turkish and he offered us another room!!

Beach was nice and serving staff in restaurant were pleasant. Managers of serving staff were unfortunately slightly unprofessional while speaking to staff members assuming guests don't know how to speak in Turkish. Overall it was a good hotel for the price paid. Rooms were nice and clean. Lack of parking was a slight issue but nothing major.

Beach was nice and serving staff in restaurant were pleasant. Managers of serving staff were unfortunately slightly unprofessional while speaking to staff members assuming guests don't know how to speak in Turkish. Overall it was a good hotel for the price paid. Rooms were nice and clean. Lack of parking was a slight issue but nothing major.

Hotel is nice and rooms are big enough. Breakfast is bad and limited.

Hotel is nice and rooms are big enough. Breakfast is bad and limited.

It’s worse than a backpackers hostel. You have to run the taps for at least 10 mins to get warm water. The WiFi in the rooms does not work properly. The linen is scratchy and it was not changed in all the three nights that I stayed there The bartenders kept catcalling me and that made me uncomfortable because I was traveling alone. Most horrible hotel experience of my life. And really just disgusting. I would not recommend it. I would particularly not recommend it. The proximity to the beach doesn’t even redeem it because just about all the hotels are close to the beach anyway.

It’s worse than a backpackers hostel. You have to run the taps for at least 10 mins to get warm water. The WiFi in the rooms does not work properly. The linen is scratchy and it was not changed in all the three nights that I stayed there The bartenders kept catcalling me and that made me uncomfortable because I was traveling alone. Most horrible hotel experience of my life. And really just disgusting. I would not recommend it. I would particularly not recommend it. The proximity to the beach doesn’t even redeem it because just about all the hotels are close to the beach anyway.

Hotel offers a great value. The rooms are clean and comfortable, location is very good and staff is vey friendly. Highly recommended if you are looking for a budget friendly hotel.

Hotel offers a great value. The rooms are clean and comfortable, location is very good and staff is vey friendly. Highly recommended if you are looking for a budget friendly hotel.

We arrived quite in the night and we were greeted with smiles and someone ready to help with our check-in and with our bags to our room. The room was very spacious, clean and super comfortable. The bathroom was lovely with a large shower. There was air conditioning which worked perfectly, the beds were very comfy. The hotel offered free buffet breakfast with hot drinks, omelettes which were freshly made, fruits and bread. All the staff were amazing - all very friendly and made you feel valued as a guest. Galip, the hotel manager was very welcoming and took the time to have a number of conversations with us. I spent my 30th birthday in Turkey and the guys organised a little surprise for me! The kitchen staff made me a cake with sparklers and bar staff made me a cocktail. They were very sweet! The hotel itself was right on the beach - perfect. The dining area is located outside right by the beach and in the evening, you can watch the moon rising. Beautiful. We loved everything about our stay at the Orsmaris and will most certainly be staying again. I would highly recommend this hotel for anyone visiting Marmaris :)

We arrived quite in the night and we were greeted with smiles and someone ready to help with our check-in and with our bags to our room. The room was very spacious, clean and super comfortable. The bathroom was lovely with a large shower. There was air conditioning which worked perfectly, the beds were very comfy. The hotel offered free buffet breakfast with hot drinks, omelettes which were freshly made, fruits and bread. All the staff were amazing - all very friendly and made you feel valued as a guest. Galip, the hotel manager was very welcoming and took the time to have a number of conversations with us. I spent my 30th birthday in Turkey and the guys organised a little surprise for me! The kitchen staff made me a cake with sparklers and bar staff made me a cocktail. They were very sweet! The hotel itself was right on the beach - perfect. The dining area is located outside right by the beach and in the evening, you can watch the moon rising. Beautiful. We loved everything about our stay at the Orsmaris and will most certainly be staying again. I would highly recommend this hotel for anyone visiting Marmaris :)

We stayed here for a week. The staff were all very friendly and tried to accommodate our needs. There was a positive atmosphere in the hotel and very clean. Ideal for people going on holiday for a relaxing break as there are two pools and they provide a quiet and relaxing atmosphere. But also has a private beach on the otherside. There are many shops on the main road as well as restaurants nearby. Easy access to catching buses from the hotel to the main town too.

We stayed here for a week. The staff were all very friendly and tried to accommodate our needs. There was a positive atmosphere in the hotel and very clean. Ideal for people going on holiday for a relaxing break as there are two pools and they provide a quiet and relaxing atmosphere. But also has a private beach on the otherside. There are many shops on the main road as well as restaurants nearby. Easy access to catching buses from the hotel to the main town too.

Take pictures before and after mini bar as we got accused off using things when we didn’t

Take pictures before and after mini bar as we got accused off using things when we didn’t

Nice hotel close to the beach. Staff polite and friendly.

Nice hotel close to the beach. Staff polite and friendly.

Small Hotel with a nice & helpful staff specifly in the reception / it has a nice view to the peach however the the weakness werw the Lift or elevator not available and the restaurant close early at 10 PM

Small Hotel with a nice & helpful staff specifly in the reception / it has a nice view to the peach however the the weakness werw the Lift or elevator not available and the restaurant close early at 10 PM

I agreed to pay 175 tl for a night, hotels.com informed me on this price, also in the confirmation e-mail it says 175 tl. Although, when I checked my bank account details I saw that the amount was 201 tl! Our stay was lovely, however the breakfast was a problem since our reservation didnt include breakfast. Service employees were all good in the restaurant but the front desk worker were hesitant about whether to give us breakfast at all. But my main concern is to trust hotels.com again. Even if it is about the currency, either they should update the prices fast or inform me both on turkish lira and dollars/euros. Otherwise I cant see any reason why I paid 40 tl more than the price I accepted to pay in the first place.

I agreed to pay 175 tl for a night, hotels.com informed me on this price, also in the confirmation e-mail it says 175 tl. Although, when I checked my bank account details I saw that the amount was 201 tl! Our stay was lovely, however the breakfast was a problem since our reservation didnt include breakfast. Service employees were all good in the restaurant but the front desk worker were hesitant about whether to give us breakfast at all. But my main concern is to trust hotels.com again. Even if it is about the currency, either they should update the prices fast or inform me both on turkish lira and dollars/euros. Otherwise I cant see any reason why I paid 40 tl more than the price I accepted to pay in the first place.

Right on the beach, could see the view from my loo. Good food, helpful staff would stay again

Right on the beach, could see the view from my loo. Good food, helpful staff would stay again

The hotel is small without lift, no attractions or entertainments. No internet and not good maintenance of the room. The food is not good and the same is true of the service.

A great location beachfront, good friendly staff and good food

A great location beachfront, good friendly staff and good food

Very good

Very good

As we sit by the pool at this charming hotel, I have to say, what a choice. The hotel is beautiful, and the staff are all marvelous. A particular mention to Thomas, who has looked after us each day, and attended to our every need. Breakfast is perfect, with so much choice. We will definitely return to the little gem. Thank you Mark and Amanda