The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!

It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .

Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.

Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?

Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?

Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.

Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.

We loved our stay at this hotel. The location was great and the room and staff were wonderful.

We loved our stay at this hotel. The location was great and the room and staff were wonderful.

If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.

If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.

I would stay again.

I would stay again.

The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.

The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.

Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.

Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.

Lovely hotel in perfect location .

A very nice hotel with accommodating staff right in the heart of Toulouse. The rooms are nice but small. But who wants to stay in when there’s a lot to do. Getting to the parking garage is a challenge since you have to share the narrow streets with tons of bicycles and pedestrians. And even with their map, it wasn’t evident. Yesterday there was also a major sporting event being screened on the square. Fortunately we arrived before its closure. It would have been helpful if we had been forewarned. But this was an exceptional event and all turned out well. A big shout out to the very nice and helpful young staff!

A very nice hotel with accommodating staff right in the heart of Toulouse. The rooms are nice but small. But who wants to stay in when there’s a lot to do. Getting to the parking garage is a challenge since you have to share the narrow streets with tons of bicycles and pedestrians. And even with their map, it wasn’t evident. Yesterday there was also a major sporting event being screened on the square. Fortunately we arrived before its closure. It would have been helpful if we had been forewarned. But this was an exceptional event and all turned out well. A big shout out to the very nice and helpful young staff!

We arrived early and they kept our bags safe until the room was ready. This isn’t anything new. But they took our bags to the room before we got back. That was nice. The staff was exceptionally nice and helpful.

Convenient, central location.

Convenient, central location.

Ideally located, immaculately presented and very quiet hotel in the centre of Toulouse.

Ideally located, immaculately presented and very quiet hotel in the centre of Toulouse.

Location was excellent and the staff very professional. Clean rooms with chic feel

Location was excellent and the staff very professional. Clean rooms with chic feel

It was a nice hotel, very good location, the mattress was like a cradle, but fortunatelly for the 3rd night they changed it. I did not buy the breakfast in the hotel, but did find in a block away, an amazing Restaurant with a French chef.

It was a nice hotel, very good location, the mattress was like a cradle, but fortunatelly for the 3rd night they changed it. I did not buy the breakfast in the hotel, but did find in a block away, an amazing Restaurant with a French chef.

Room cleaning should be improved. They left cleaning rag in the bathroom, there were socks from previous customers on the floor. Cups were dirty. Floor in the cafe on the first floor was dirty and sticky.

Room cleaning should be improved. They left cleaning rag in the bathroom, there were socks from previous customers on the floor. Cups were dirty. Floor in the cafe on the first floor was dirty and sticky.

night porter clueless and did not give us the code for parking, room dirty, broken coffee machine on an askew board so it kept shifting, carpet and wall next to coffee machine full of stains, bathroom falling apart, coffee capsules were not refilled every day, hotel needs good head housekeeper and refurbishment, otherwise great location if you don't have a car