Upon arrival and checking into my room to discover I had been given a single room with the mattress on a slightly elevated platform. When I went down to reception and informed them I was given the wrong room I was informed my selected room was “on request” and they were full and that was the only room in offer for the 1st night. I produced my email confirmation stating I had booked the Rajas room. They apologised and said there must have been a glitch in the computer system. To compensate me they gave me a coupon for a massage which I accepted. Clearly I would have preferred they honoured the room which I had booked and paid for

Excellent service, very friendly staff, great location, reasonable pricing, good food..

Excellent service, very friendly staff, great location, reasonable pricing, good food..

We stayed at Le Sutra on our first night in India. We arrived way before check in time but the friendly staff let us freshen up in the spa and leave our luggage while we went to explore Mumbai. Arindja (not sure on the spelling of her name but the main receptionist) was so accommodating, giving us some tips on getting around and where to buy traditional Indian garments for the wedding we were here for. She’s a gem! We stayed in the Rajas room, it was quirky, clean, and the facilities were great, really enjoyed our stay. Would highly recommend this hotel. Tom & Kirsty

We stayed at Le Sutra on our first night in India. We arrived way before check in time but the friendly staff let us freshen up in the spa and leave our luggage while we went to explore Mumbai. Arindja (not sure on the spelling of her name but the main receptionist) was so accommodating, giving us some tips on getting around and where to buy traditional Indian garments for the wedding we were here for. She’s a gem! We stayed in the Rajas room, it was quirky, clean, and the facilities were great, really enjoyed our stay. Would highly recommend this hotel. Tom & Kirsty

I had a wonderful stay at Le Sutra (9 days/8 nights) and already look forward to my next visit. The entire staff is fantastic - from the doormen, to the front desk and housekeeping - I felt very taken care of during my entire stay. Mudassar was able to check me into a room sooner than expected, which allowed me to go on with my day. I am vegan and Sufail and the team at the Out of the Blue Cafe downstairs from the hotel were able to accommodate my requests, including multiple Masala chais with almond milk during breakfast. Housekeeping also brings you a surprise snack or treat every evening, which was a pleasure to receive at the end of the day. I was flying to Delhi for work one evening and the staff kindly let me keep my check-in size luggage with the hotel until I returned the following evening. This isn’t my first time in Mumbai, but as a solo female traveler, I felt very safe at the hotel, and my room was such a haven after long days of work and exploration. Le Sutra is about 20 minutes from the airport and is near various restaurants and shopping. I had no problem walking around or getting an auto as needed. I highly recommend Le Sutra and will gladly stay there again the next time I am in Mumbai.

I had a wonderful stay at Le Sutra (9 days/8 nights) and already look forward to my next visit. The entire staff is fantastic - from the doormen, to the front desk and housekeeping - I felt very taken care of during my entire stay. Mudassar was able to check me into a room sooner than expected, which allowed me to go on with my day. I am vegan and Sufail and the team at the Out of the Blue Cafe downstairs from the hotel were able to accommodate my requests, including multiple Masala chais with almond milk during breakfast. Housekeeping also brings you a surprise snack or treat every evening, which was a pleasure to receive at the end of the day. I was flying to Delhi for work one evening and the staff kindly let me keep my check-in size luggage with the hotel until I returned the following evening. This isn’t my first time in Mumbai, but as a solo female traveler, I felt very safe at the hotel, and my room was such a haven after long days of work and exploration. Le Sutra is about 20 minutes from the airport and is near various restaurants and shopping. I had no problem walking around or getting an auto as needed. I highly recommend Le Sutra and will gladly stay there again the next time I am in Mumbai.

A stay that was fraught with problems, an unresponsive staff, poor service and horrible food in the restaurant. Ahotel that cannot provide basics. Let me start by saying I hate to write negative reviews but occasionally they raw unavoidable. I had booked 2 rooms sat the hotel and regretted this the moment I stepped into the hotel. Day 1: They assigned us 2 rooms on the end floor. My room was a disaster and reeked of cigarette smoke as soon as I entered. This is a non-smoking floor! I asked for the room to be changed and then the real problems started. There was no hot water in either room. We had to call and we're told they were working on the problem but we did not have hot water for showers. Unacceptable. After a long day of travel we wanted to go down to the restaurant and get a cup of coffee. The restaurant was open, the inside portion, but the out side was being fu. The fumes were unbearable, noth in the cafe and in the hotel. They never mentioned this to us when we booked. Completely unacceptable. Day 2: Hot water in room 1 fixed but still no not water in my room. I called again at 8AM, at 10 AM, at 12, at 3 PM, at 5 PM. NO HOT WATER WAS EVER AVAILABLE. At 6 PM they offered to change my room, yet again, but by this time it was too late. The restaurant was completely closed for fumigation. The hotel lobby and surroundings were unbearable with chemical odors. Day 3; Stil no hot water. Thank god I was leaving. The staff at breakfast was desultory. We left.

A stay that was fraught with problems, an unresponsive staff, poor service and horrible food in the restaurant. Ahotel that cannot provide basics. Let me start by saying I hate to write negative reviews but occasionally they raw unavoidable. I had booked 2 rooms sat the hotel and regretted this the moment I stepped into the hotel. Day 1: They assigned us 2 rooms on the end floor. My room was a disaster and reeked of cigarette smoke as soon as I entered. This is a non-smoking floor! I asked for the room to be changed and then the real problems started. There was no hot water in either room. We had to call and we're told they were working on the problem but we did not have hot water for showers. Unacceptable. After a long day of travel we wanted to go down to the restaurant and get a cup of coffee. The restaurant was open, the inside portion, but the out side was being fu. The fumes were unbearable, noth in the cafe and in the hotel. They never mentioned this to us when we booked. Completely unacceptable. Day 2: Hot water in room 1 fixed but still no not water in my room. I called again at 8AM, at 10 AM, at 12, at 3 PM, at 5 PM. NO HOT WATER WAS EVER AVAILABLE. At 6 PM they offered to change my room, yet again, but by this time it was too late. The restaurant was completely closed for fumigation. The hotel lobby and surroundings were unbearable with chemical odors. Day 3; Stil no hot water. Thank god I was leaving. The staff at breakfast was desultory. We left.

we loved the location and friendly staff .

we loved the location and friendly staff .

Like the theme based rooms

Like the theme based rooms

For a room costing $150, the service and condition of the room was approximately worth $30. I've already tweeted about my experience, but shower and toilet cover broken, sink faucets fixed so that searching for the right angle for hot water is a 20 minute game, front desk unapologetically making guests wait with AC off with outside temperature 31 C. All in all, India's first art hotel was a spectacle in disappointment. Even Shalimar hotel (3 star) did more for me than Le Sutra. When I gave feedback at the front desk, i got no contrition or hurry to make things right, instead i was charged Rs200 for a bag of lays. Great!

For a room costing $150, the service and condition of the room was approximately worth $30. I've already tweeted about my experience, but shower and toilet cover broken, sink faucets fixed so that searching for the right angle for hot water is a 20 minute game, front desk unapologetically making guests wait with AC off with outside temperature 31 C. All in all, India's first art hotel was a spectacle in disappointment. Even Shalimar hotel (3 star) did more for me than Le Sutra. When I gave feedback at the front desk, i got no contrition or hurry to make things right, instead i was charged Rs200 for a bag of lays. Great!

Bang for the Buck & Great location!!! Charming compact hotel in the heart of Bandra. Walking distance to the seaside promenade Carter Rd. Plenty of eateries within walking distance. Right by Olive Bar & Kitchen, a lively night spot. Close to shopping district.

Bang for the Buck & Great location!!! Charming compact hotel in the heart of Bandra. Walking distance to the seaside promenade Carter Rd. Plenty of eateries within walking distance. Right by Olive Bar & Kitchen, a lively night spot. Close to shopping district.

Very nice small hotel with rooms decorated with real style. Friendly and attentive staff. Good local flavor.

Very nice small hotel with rooms decorated with real style. Friendly and attentive staff. Good local flavor.

Exceptional customer service at every touch point! This hotel is well above average in every department.

Exceptional customer service at every touch point! This hotel is well above average in every department.

An oasis of calmness and cleanliness in a busy Mumbai suburb. The Le Sutra is located in Khar West area which is convenient for Mumbai International Airport but quite some distance from 'downtown' attractions, such as Gateway to India, Taj Intercontinental, Museum and other colonial buildings, markets. It's about an hour by Uber even taking the Link Bridge fast route, but that's around Rp500 plus Rp70 toll. Good breakfast offer with omlette to order and a variety of the usual continental type food. Next door are a couple of up-market coctail type places: Out of the Blue (same building) and Sanchos (Mexican), both with UK prices. A local wander can take you into poor areas and the usual fruit and veg. markets. We would book again but do consider how often you want to downtown. Lovely Staff - very friendly and a lot of them!

An oasis of calmness and cleanliness in a busy Mumbai suburb. The Le Sutra is located in Khar West area which is convenient for Mumbai International Airport but quite some distance from 'downtown' attractions, such as Gateway to India, Taj Intercontinental, Museum and other colonial buildings, markets. It's about an hour by Uber even taking the Link Bridge fast route, but that's around Rp500 plus Rp70 toll. Good breakfast offer with omlette to order and a variety of the usual continental type food. Next door are a couple of up-market coctail type places: Out of the Blue (same building) and Sanchos (Mexican), both with UK prices. A local wander can take you into poor areas and the usual fruit and veg. markets. We would book again but do consider how often you want to downtown. Lovely Staff - very friendly and a lot of them!

If you enjoy boutique hotels, this is a great choice in Mumbai!

If you enjoy boutique hotels, this is a great choice in Mumbai!

Front desk is great ... breakfast, Housekeeping and spa must be improved

Front desk is great ... breakfast, Housekeeping and spa must be improved

Nice hotel, nice location. The only downside was the smell. Not the hotel but the area the hotel is in.

Nice hotel, nice location. The only downside was the smell. Not the hotel but the area the hotel is in.

Reception staff were great, room was 1st class,we arrived on a Wednesday and the restaurant attsched had a buffet lunch that day and i can say it was superb, the food was fabulous and once again all the staff were brilliant they couldn't do enough! I wish we had stayed for more than one night, i would highly recommend it 👍

Reception staff were great, room was 1st class,we arrived on a Wednesday and the restaurant attsched had a buffet lunch that day and i can say it was superb, the food was fabulous and once again all the staff were brilliant they couldn't do enough! I wish we had stayed for more than one night, i would highly recommend it 👍

Absolutely phenomenal experience! I have to start at the beginning- on arriving, the staff had a welcome drink ready for me before also helping me plan out my stay by recommending places to eat and spa services. The Raja floor I was on, had us in the Yagna room which was gorgeous and full of stories in the design as well as the furniture. They even took the time to tell me a little about the history of the theme. The restaurant in the hotel has a great menu. Room service was impeccable and so was dining at the restaurant itself. The staff were so friendly and quick to help us with personal details and keeping us happy. Everything we asked for was answered with a smile and immediate action. I can not recommend this boutique hotel enough. The location is prime! A quick walk to the sea front and also close to all the major restaurants and bars. If you’re looking for character, luxury and convenience all balled into one- Le Sutra is the place for you.