This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.

This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.

Very professional and informative staff.

Very professional and informative staff.

Nice classic property Perfect location for pre cruising

Nice classic property Perfect location for pre cruising

The Grand Hotel has something to do with history. Located in an area of Colaba, where on Saturdays and Sundays the kids are playing cricket and families are sleeping on the ground, it seems to be a lighthouse. All humans who are working in the Grand Hotel are truly kind, very helpfull and convinced that they are working together for us as their guests. Not everything is perfect - but being accommodated in such an environment - it was a pleasure to stay there. Long lives The Grand Hotel!

The Grand Hotel has something to do with history. Located in an area of Colaba, where on Saturdays and Sundays the kids are playing cricket and families are sleeping on the ground, it seems to be a lighthouse. All humans who are working in the Grand Hotel are truly kind, very helpfull and convinced that they are working together for us as their guests. Not everything is perfect - but being accommodated in such an environment - it was a pleasure to stay there. Long lives The Grand Hotel!

A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.

A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.

The checking experience was horrible. The desk clerk was more interested in answering the phone calls instead of taking care of the customer standing in front of her. Further, there was no steam iron available and the staff that came in to hand that was borderline rude.

The checking experience was horrible. The desk clerk was more interested in answering the phone calls instead of taking care of the customer standing in front of her. Further, there was no steam iron available and the staff that came in to hand that was borderline rude.

The staff was very nice, good location, walking distance to several touristic sites. The rooms need maintenance and they front desk needs to explain about hot water upon arrival

The staff was very nice, good location, walking distance to several touristic sites. The rooms need maintenance and they front desk needs to explain about hot water upon arrival

Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.

Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.

An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.

An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.

All in all, our stay was very good. Not all the bed linen was completely clean on arrival, but it was replaced immediately. In general, the whole staff is very friendly and helpful. The breakfast selection is small but sufficient. Some renovation work is currently being carried out, but if, like us, you are out and about in the city during the day, you don't notice anything.

All in all, our stay was very good. Not all the bed linen was completely clean on arrival, but it was replaced immediately. In general, the whole staff is very friendly and helpful. The breakfast selection is small but sufficient. Some renovation work is currently being carried out, but if, like us, you are out and about in the city during the day, you don't notice anything.

The A/C was poor. A light of the aisle go into the room

The A/C was poor. A light of the aisle go into the room

This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.

This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.

Staff very helpful and good value for money

Staff very helpful and good value for money