Best Western St. Louis Airport North Hotel & Suites
Hôtel à Florissant, MO
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Comprend les essentielsCuisine ou coin cuisine, Climatisation, Internet/Wi-Fi et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce hôtel
Hotel in Hazelwood with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Housekeeping is available on request.
Best Western St. Louis Airport North Hotel & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Housekeeping is available on request.
Best Western St. Louis Airport North Hotel & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Hazelwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Équipements
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Parking
Blanchisserie
TV
Carte de Florissant, MO
Attractions à proximité
Chambres disponibles
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Lits non précisés • 43 m²
Capacité d'accueil 2
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lits non précisés • 43 m²
Capacité d'accueil 2
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Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lits non précisés • 53 m²
Capacité d'accueil 2
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lits non précisés • 43 m²
Capacité d'accueil 2
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Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lits non précisés • 56 m²
Capacité d'accueil 2
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€€€€
Avis
2.0
For the price not do great and absolutely no hot water to shower..
2.0
For the price not do great and absolutely no hot water to shower..
1.0
Ended up. Leaving a few hours into stay the shower had a broken soap holder and there was absolutely no pressure in the bathroom sink when u use the bathroom u had to wash your hand in the bathroom tub I stayed in room 204 on the twentieth of November and I will never stay there again
1.0
Ended up. Leaving a few hours into stay the shower had a broken soap holder and there was absolutely no pressure in the bathroom sink when u use the bathroom u had to wash your hand in the bathroom tub I stayed in room 204 on the twentieth of November and I will never stay there again
5.0
So nice!! Such a perfect stay: awesome breakfast, sweet staff, comfortable, quiet, all the amenities you need! I was so impressed it was such a cool suite we had with bunk beds for the kids. We will be back for sure! This place is the best!!
5.0
So nice!! Such a perfect stay: awesome breakfast, sweet staff, comfortable, quiet, all the amenities you need! I was so impressed it was such a cool suite we had with bunk beds for the kids. We will be back for sure! This place is the best!!
1.0
We reserved the room, so we could go to a concert and so that my family could swim in the indoor pool prior to the concert. Well, thanks to the staff, that did not happen. We waited, and waited, and waited at the front desk while the two workers worked with another couple at the desk. After around 20 minutes, my daughter comes inside needing to go to the restroom. I politely told her that no one there seemed to be paying us any attention. Well, 20 minutes or so more passed by, and they were still working with the polite couple who were also obviously having issues with the staff. I interrupted to tell them my daughter was having a restroom emergency, and they told the location of an available restroom. More time passes and after the issue with the other couple was decided to “wait later,” they finally saw us. Even though I had paid online, they charged me for both rooms again. One of our rooms had the bedding stripped and thrown in the floor. We had no time to swim before the concert. We were told the room would be fixed while we were away. When we returned around 5 hours later, the room was the exact way it was when we left! They gave us another room that my kids found a roach crawling on the door when we entered. We didn’t say a thing and went to bed. The next morning I got to speak with an assistant on an automated kiosk. I made the complaint about being double charged, and she confirmed that the charges should not take place and said the double charge would be refunded.
1.0
We reserved the room, so we could go to a concert and so that my family could swim in the indoor pool prior to the concert. Well, thanks to the staff, that did not happen. We waited, and waited, and waited at the front desk while the two workers worked with another couple at the desk. After around 20 minutes, my daughter comes inside needing to go to the restroom. I politely told her that no one there seemed to be paying us any attention. Well, 20 minutes or so more passed by, and they were still working with the polite couple who were also obviously having issues with the staff. I interrupted to tell them my daughter was having a restroom emergency, and they told the location of an available restroom. More time passes and after the issue with the other couple was decided to “wait later,” they finally saw us. Even though I had paid online, they charged me for both rooms again. One of our rooms had the bedding stripped and thrown in the floor. We had no time to swim before the concert. We were told the room would be fixed while we were away. When we returned around 5 hours later, the room was the exact way it was when we left! They gave us another room that my kids found a roach crawling on the door when we entered. We didn’t say a thing and went to bed. The next morning I got to speak with an assistant on an automated kiosk. I made the complaint about being double charged, and she confirmed that the charges should not take place and said the double charge would be refunded.
3.0
The room was fine and bed was comfortable. However , no hot water at 6am - and when I asked about it - there was no response. Just thanks for telling us. That made no sense to me. I didn’t make a thing of it. But it’s pretty core to a hotel stay.
3.0
The room was fine and bed was comfortable. However , no hot water at 6am - and when I asked about it - there was no response. Just thanks for telling us. That made no sense to me. I didn’t make a thing of it. But it’s pretty core to a hotel stay.
5.0
Bed was pleasantly comfortable. Our only complaint was breakfast was mediocre. We came down at 830am and they were not going to make more hash browns, sausage or eggs.
5.0
Bed was pleasantly comfortable. Our only complaint was breakfast was mediocre. We came down at 830am and they were not going to make more hash browns, sausage or eggs.
4.0
This was a decent one-night stay stopover before the final leg of the trip home. The price was right.
4.0
This was a decent one-night stay stopover before the final leg of the trip home. The price was right.
2.0
Absolutely ticked off. This property is NOT an airport hotel. It’s 12 miles away, I found out belatedly. I called for a shuttle from the airport. The BW2 came and shuttled us to BW2. At the desk of BW2 which is 2 miles from airport, I found out that I was not at BW Airport St. Louis hotel. BW2 IS an airport hotel. So, I had to get a Lyft from BW2 to your so called BW Airport hotel. Then, Lyft again from hotel to airport following morning. Your hotel.com advertising for this hotel is deceptive. Everything at this property was fine and good value for the money.
2.0
Absolutely ticked off. This property is NOT an airport hotel. It’s 12 miles away, I found out belatedly. I called for a shuttle from the airport. The BW2 came and shuttled us to BW2. At the desk of BW2 which is 2 miles from airport, I found out that I was not at BW Airport St. Louis hotel. BW2 IS an airport hotel. So, I had to get a Lyft from BW2 to your so called BW Airport hotel. Then, Lyft again from hotel to airport following morning. Your hotel.com advertising for this hotel is deceptive. Everything at this property was fine and good value for the money.
4.0
Just a quick few hour nap & shower . Breakfast was lacking so we went out to eat .
The virtual checkout sucked . They need to keep people at the front desk .
Otherwise it as OK
4.0
Just a quick few hour nap & shower . Breakfast was lacking so we went out to eat .
The virtual checkout sucked . They need to keep people at the front desk .
Otherwise it as OK
6.0
Was good for travelers to leave their things before the airport but the room I got was pretty bad, the comforter had a burn hole in it, carpet didn’t feel clean, shower curtain was stained, barely any hot water pressure, scuffs and marks on the walls, and didn’t have hand soap.
8.0
I went to this property to use the showers and the hot water was not available
10.0
It’s was clean
3.0
The room (305) was pleasant and comfortable but there were two issues. The first issue was the shower. The drain was clogged so bad that when I took a shower, the water was filling up the tub. I told the front desk about the problem but nothing happened to correct the problem. The second was the size of the towels. The towels were too small to properly dry off. I never saw a towel that small ever in a hotel. If those two issues never existed, the overall stay would have been excellent.
3.0
The room (305) was pleasant and comfortable but there were two issues. The first issue was the shower. The drain was clogged so bad that when I took a shower, the water was filling up the tub. I told the front desk about the problem but nothing happened to correct the problem. The second was the size of the towels. The towels were too small to properly dry off. I never saw a towel that small ever in a hotel. If those two issues never existed, the overall stay would have been excellent.
10.0
Clean
2.0
I am writing to express my dissatisfaction with the check-in experience during my recent stay at your hotel in St. Louis, MO. While I understand the growing trend toward using technology in the hospitality industry, the remote check-in service provided was far from satisfactory.
From the outset, the experience felt impersonal and lacked the warmth and professionalism that I expect when staying at a hotel. The remote agent who assisted me was clearly located far from the hotel, possibly in another country. Unfortunately, their English was difficult to understand, which made communication challenging and frustrating. This is not the level of service I expect from a reputable hotel.
Moreover, the kiosk system itself was problematic. It was unable to print a receipt, and it took an excessively long time for the remote agent to update the kiosk with the necessary information. The process was cumbersome and inefficient, and it ultimately failed to provide the level of service that should be standard in the hospitality industry.
I strongly believe that human interaction is crucial in ensuring a positive guest experience. The lack of a personal touch, combined with the technical difficulties, left me feeling undervalued as a customer. While I understand that cost-saving measures are important, they should not come at the expense of the guest experience.
Hotels should be about hospitality, and that requires human presence, not just technology.
2.0
I am writing to express my dissatisfaction with the check-in experience during my recent stay at your hotel in St. Louis, MO. While I understand the growing trend toward using technology in the hospitality industry, the remote check-in service provided was far from satisfactory.
From the outset, the experience felt impersonal and lacked the warmth and professionalism that I expect when staying at a hotel. The remote agent who assisted me was clearly located far from the hotel, possibly in another country. Unfortunately, their English was difficult to understand, which made communication challenging and frustrating. This is not the level of service I expect from a reputable hotel.
Moreover, the kiosk system itself was problematic. It was unable to print a receipt, and it took an excessively long time for the remote agent to update the kiosk with the necessary information. The process was cumbersome and inefficient, and it ultimately failed to provide the level of service that should be standard in the hospitality industry.
I strongly believe that human interaction is crucial in ensuring a positive guest experience. The lack of a personal touch, combined with the technical difficulties, left me feeling undervalued as a customer. While I understand that cost-saving measures are important, they should not come at the expense of the guest experience.
Hotels should be about hospitality, and that requires human presence, not just technology.
10.0
I just adore the staff
6.0
Overall the hotel was average. The staff was very friendly.My room still had things from the prior guest on the table although the bed had been.made a d the room vacuumed. The bathroom faucet was worn out so there was only hot water. The bed was quite comfortable and the room was spacious.
5.0
St. LOUIS Zoo
5.0
St. LOUIS Zoo
6.0
Overall the hotel was average. The staff was very friendly.My room still had things from the prior guest on the table although the bed had been.made a d the room vacuumed. The bathroom faucet was worn out so there was only hot water. The bed was quite comfortable and the room was spacious.
4.0
Our room smelled like sewage, told to wait for room and 3 people went ahead of us
Dirty parking lot and stairs
4.0
Our room smelled like sewage, told to wait for room and 3 people went ahead of us
Dirty parking lot and stairs
8.0
Overall good experience
8.0
Overall good experience
4.0
When arriving at 7:00pm we checked in. As we checked in, we went upstairs our room to only find that someone was still cleaning the room when we went downstairs to front desk they changed our room.. When going to that room we walked in and seen someone else was staying in that room. As we then headed back downstairs to notify them someone escorted us upstairs and told us that the room was finished. We went in the room was not fully cleaned.. The toilet still had poop in it toilet, along with toothpaste, stains on the mirror. In addition to that we had no towels and the floor was sticky. The headboard had fingerprints on it along with the main door.
In addition to that the last day of checkout I had someone call me at 9:30am to ask if I checked out. I don't know is how things are ran at the location but to call people that early to see if we left was as if they didn't want us there and was being rushed. I checked out 30 minutes later and notified the front desk. If check out is at 11am why call me instead of just knocking at 11.
4.0
When arriving at 7:00pm we checked in. As we checked in, we went upstairs our room to only find that someone was still cleaning the room when we went downstairs to front desk they changed our room.. When going to that room we walked in and seen someone else was staying in that room. As we then headed back downstairs to notify them someone escorted us upstairs and told us that the room was finished. We went in the room was not fully cleaned.. The toilet still had poop in it toilet, along with toothpaste, stains on the mirror. In addition to that we had no towels and the floor was sticky. The headboard had fingerprints on it along with the main door.
In addition to that the last day of checkout I had someone call me at 9:30am to ask if I checked out. I don't know is how things are ran at the location but to call people that early to see if we left was as if they didn't want us there and was being rushed. I checked out 30 minutes later and notified the front desk. If check out is at 11am why call me instead of just knocking at 11.
2.0
Actual stay from hell. The room I got was COVERED in hair with mysterious stains and REEKED of smoke and piss. A fire alarm went off at 1 in the morning and there were police and people SCREAMING at each other. The guests here were so incredibly lound and obnoxious with noise happening between 9pm-9 am. The noise quite literally never stopped. Staff was friendly but not the most helpful. I stayed a week earlier and had a fine stay but HOLY SH*T last night was quite literally a stay from h*ll. If you don’t care about stains, piss, hair, noise, or smoke then this is the place for you. I would not spend more than $30 a night here and I spent $100. NO.
8.0
Being quiet bed was comfortable room was clean
8.0
Being quiet bed was comfortable room was clean
FAQ
Combien coûte ce hôtel par rapport aux autres à Florissant ?
Le prix moyen d’une location à Florissant est de 81 € par nuit. Cette location est 13 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Best Western St. Louis Airport North Hotel & Suites. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Best Western St. Louis Airport North Hotel & Suites accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Best Western St. Louis Airport North Hotel & Suites?
Nous avons trouvé 6 équipements pour cette location. Cela inclut climatisation, cuisine ou coin cuisine, internet/wi-fi, parking et blanchisserie.
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