Room is clean, bed comfy and surrounding clean. However, room service did not pick my calls and the building is NOT AT ALL secure. I expected to swipe my card to gain access after hours especially as there was seldom any receptionist at the lobby but the doors opened as I approached and I walked through the lobby to the stairs without seeing anyone.

I stayed here because I was attending a concert at Canada Life Place (formerly Budweiser Gardens). The hotel is located around the corner from the hospital, and the neighbourhood it’s in is quiet. The lobby is so cozy, and they had free cookies available for guests. Check in was easy. The room was awesome, I love that the floor was done in laminate and not carpet. The air conditioner worked very well. The bathroom was clean (I did not use the shower so I can’t speak to that). The beds were SO COMFORTABLE. I wish I had stayed for an extra night just so I could enjoy them for another day! I was worried the pillows would be too soft but for me they ended up being perfect little clouds. There was a fair sized mini-fridge, a microwave, and a coffee maker in the room. It also had plenty of lighting and outlets available for charging. I did not notice if there was a USB-C charge port anywhere so make sure you bring a charging brick with you if you need that. The next time I visit London I will definitely be staying here again.

I stayed here because I was attending a concert at Canada Life Place (formerly Budweiser Gardens). The hotel is located around the corner from the hospital, and the neighbourhood it’s in is quiet. The lobby is so cozy, and they had free cookies available for guests. Check in was easy. The room was awesome, I love that the floor was done in laminate and not carpet. The air conditioner worked very well. The bathroom was clean (I did not use the shower so I can’t speak to that). The beds were SO COMFORTABLE. I wish I had stayed for an extra night just so I could enjoy them for another day! I was worried the pillows would be too soft but for me they ended up being perfect little clouds. There was a fair sized mini-fridge, a microwave, and a coffee maker in the room. It also had plenty of lighting and outlets available for charging. I did not notice if there was a USB-C charge port anywhere so make sure you bring a charging brick with you if you need that. The next time I visit London I will definitely be staying here again.

Stay was average. The person who checked us in seemed very unhappy about me checking in. The room was clean and overall nice but the pillows are terrible and thin and therefore made for a difficult nights sleep. Breakfast was not bad, had both cold and hot options. Did not see any other staff during my stay so I don't want to say that all the staff are not welcoming as I only interacted with the one at the front desk.

Stay was average. The person who checked us in seemed very unhappy about me checking in. The room was clean and overall nice but the pillows are terrible and thin and therefore made for a difficult nights sleep. Breakfast was not bad, had both cold and hot options. Did not see any other staff during my stay so I don't want to say that all the staff are not welcoming as I only interacted with the one at the front desk.

Arrived late in the evening after a stressful trip. I am ever-grateful for the upgrade to a Suite, and the chocolate chip cookies.

Arrived late in the evening after a stressful trip. I am ever-grateful for the upgrade to a Suite, and the chocolate chip cookies.

Very friendly and accommodating

Very friendly and accommodating

Perfect dtay when visiting patient at LHSC Victoria.

Perfect dtay when visiting patient at LHSC Victoria.

Breakfast included included weak coffee and grey sausage patties (not done enough)

Breakfast included included weak coffee and grey sausage patties (not done enough)

Breakfasts were very good, friendly, quiet, clean

Breakfasts were very good, friendly, quiet, clean

Our king room was clean and fairly spacious. The bathroom was clean which I'm very picky about so hats off to the cleaning staff! The king bed was comfortable. The front desk staff were very welcoming and efficient. We came in late and left early so I cannot comment on our facilities or breakfast. Our stay was pleasant and I would recommend.

Our king room was clean and fairly spacious. The bathroom was clean which I'm very picky about so hats off to the cleaning staff! The king bed was comfortable. The front desk staff were very welcoming and efficient. We came in late and left early so I cannot comment on our facilities or breakfast. Our stay was pleasant and I would recommend.

Couldn’t sleep at all due to the loud noise from the heater fan. The pillows were dirty and the rooms are out dated.

The bed smiles bad. My room was in the 1st floor which is half of room was like basement and the other half was 1st floor I don’t recommend it at all👎

Couldn’t sleep at all due to the loud noise from the heater fan. The pillows were dirty and the rooms are out dated.

Loved the view. Hated being across from the laundry room as the staff didn’t close the door and were speaking loudly.. also the road construction on Wellington was frustrating

Great hotel for the money. Good water pressure for shower, comfortable bed and air conditioning worked well.

Great hotel for the money. Good water pressure for shower, comfortable bed and air conditioning worked well.

Good breakfast

Just not impressed. Cost of hotel, not inline with the offering within the hotel. This is a $100/$125 a night hotel max. Not the $200/ night paid. Long strands of hair in shower & curtain. Bedside table & floor stunk of alcohol & vomit. Room cleaning every 3 days. Not noted in reservation. When I sent a note to front desk. Generic response. NO. Action. No recognition of my concerns. Not an individual who goes and yells at front desk. I will ensure that in the future all friends, colleagues of mine who have children at school in London, to avoid this hotel.

Great spot for a quick stay and close to amenities

Close to hospital

This property is close to thw hospital.It is clean, somewhat outdated but reasonably priced.

Our room at this hotel was adequate. The fan in the bathroom did not work, the TV was difficult to navigate (took several attempts to get it to turn on), the air conditioner was barely adequate and very noisy. On the upside - the room was very clean and the hotel is in close proximity to LHSC, if that is your reason for staying there. Breakfast was fine - lots of choice.

One night stay in what was basically a basement room. Take the elevator down one floor to a room that had a shoulder height window in it. Comfortable, but not really very pleasant. The only staff member we saw was at check in, and she was cold.

I was here for an appointment at Victoria Hospital. The close proximity from the Hotel to Hospital could not have been better. This is my second stay with this Hotel, & I wouldn’t go anywhere else. The Maid Service Staff are great, as is the Front Desk people. The only thing I’d change, Is to extend the breakfast time by an hour. Mainly for people like me, who need to move faster in the morning!!

I was here for an appointment at Victoria Hospital. The close proximity from the Hotel to Hospital could not have been better. This is my second stay with this Hotel, & I wouldn’t go anywhere else. The Maid Service Staff are great, as is the Front Desk people. The only thing I’d change, Is to extend the breakfast time by an hour. Mainly for people like me, who need to move faster in the morning!!