Gluten free bread used for included breakfast was a well known brand, but tastes like sawdust. That brand just happens to taste this way. The hotel couldn't possibly know this. But we suggest they change brands to Promise brand gluten free bread. Waaaaay more tasty!!

The rooms were nice and large and were very clean. The breakfast was fantastic.

The rooms were a bit dated but still very nice.

Location close to airport

To much sent from cleaning suppies

The laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly staff

The property was very easily accessible. There was plenty of parking as well as underground parking. It was very clean.

There was a part of the walkway in front of the hotel that was raised. Not sure if it was due to frost or not but if you were walking in at night and did not know about it, you could easily trip and fall.

Beautiful rooms, great location, good choices for breakfast. Over all wonderful experience ❤️

it was clean

No hot tub

Breakfast was good and place was very clean and staff was doing a great job

Our room was in lower floor lvl, little too close to public road

Breakfast was fresh n good variety. Has underground parking also which is great on snowy days

We requested room service a day before, yet our rooms weren't cleaned which was very disappointing 😕 given I had given preference to this hotel as we had stayed previously as well. The front desk staff apart from apologizing didn't even offer any discount or points for the stay which I've seen n heard other hotels do as a courtesy

great location, nice rooms with kitchen

early breakfast is very disappointing. On Sunday be ready to get up earlier to be in time for breakfast. We came at 9:30am and should fight 😀 for the last yogurt, last pieces of melon etc. Coffee and milk stand was taken away at 10am exactly. The concept is good for connection flights and for 1-night stay.

The location was excellent! There are pharmacies, grocery stores, cafes, and restaurants, all around the corner. Breakfast was great. The suite was very comfortable and well-equipped.

No complaints at all. We will definitely stay here again when in Ottawa!

location , comfortable room

breakfast

The staff was very kind and helpful. The included breakfast was various and great. The kitchenette was functional is got everything we need to cook a meal.

Not much negative to say. The mattress in the hide a bed could have been better but it was not a big issue for us.