I didn’t stay there. They said I didn’t have any reservations. I waited at the reception for an hour and nothing could be done about it until I had to leave. I hope my card is not charged. Thank you.

Everything

Nothing, I liked everything

Very up to date and clean

The charge for breakfast was ridiculous and extra charge for milk for the cereal is insane to me. Also to pay for parking. I feel all these extra expenses is not necessary

Clean

Rude staff.

Oak Lawn Hilton is a very warm & comfortable property. Staff is friendly, the proprty is well maintained & accomondating

When I checked out there was confusion about my room number. The front desk manager accused me of staying in a room I didn't occupy.

I did not like anything about this property. I requested a refund within an hour of checking in.

Property was very old looking smelled like mildew room was very old carpet was wet windows were peeling..bed was not made up .. as if someone slept in it. customer service terrible general manager on 3 o’clock shift to 430 shift was rude. Didn’t want to compensate me or even try to fix or hear my problem. Call the police on me and hurt me kicked off of the property with my children. would not allow me to sit and wait for an Lyft on the property because I requested a refund. on the date of 03–20 7–24 check in time was 3 o’clock I was checked out by five

Loved the service at front desk both when checking in and checking out.

Our room- we booked for a king but received a queen double bed room. The hotel was sold out of king rooms upon booking (unbeknownst to me) and Booking.com was unable to reflect the available rooms on their website- per the front desk when I asked.

Location was in proximity to a family funeral.

No ADA compliance… Requested room refresh, No. Dispenser with no liquid soap for the entire stay… Staff continued to tell me the hotel was at capacity. Isn’t that a good thing? Asked for two adjoining rooms. Request not honored. Hilton Oaklawn aka Bates Motel…

Location was great Family member at Christ Hospital

Ok, for the price we paid, was very disappointed that ur using 1 ply toilet paper. Maybe its not a big thing for U, but not acceptable when I stay and pay big bucks for 1 night And I was very disappointed that there wasn’t a make up mirror in the bathroom Last ur hotel can at least to have free breakfast Thanks for listening. Hope u take my remarks and suggestions seriously Never got to use my Hilton rewards, when I called them, told me no rooms were available. So I went else to get a room there. Not happy about that All in all our stay was what we needed, a bed to rest our head, From Michigan,

La ubicación del lugar, la habitación cómoda y sus camas.

El agua fría en la piscina, por más lento que caminaras alrededor de la piscina te resbalabas es muy peligroso. La puerta de mi baño tenias que tirarla para poder cerrarla. El agua de la bañera solo duró 3 minutos calientes y éramos 4 en la habitación. Que luego de salir de la piscina tuvimos que bañamos con agua fría. Además tienes que pagar por el parking.

It’s was nice

We didn’t have extra toilet paper or towels in the room

the room cleanness

The original price I saw on booking.com was $160/per room however we were charged $194/room. there was so much confusion on how many rooms we booked and all that. very inconvenient for my family.

Fantastic location. Friendly shuttle driver!

For $300 a night, buffet breakfast should be included.

Location, parking, and some managers.

Mold on the shower curtain, empty shower gel bottles, and stains on bedding. Complained to the manager and was able to get everything resolved. However, I’m never returning to a hotel who is negligent towards health and cleanliness processes.

Great big rooms with lots of space

Breakfast included with room rate

Cleanliness is top priority for me during my hotel stay and I was pleasantly surprised.

The room was very comfortable

We only had a towel set for one person. There was makeup stains on the pillow cases. The shower head sprayed everywhere, there was mold in the shower area and no privacy sign as we stayed multiple nights.

Clean friendly staff only down side no milk to purchase but otherwise amazing pool was nice also

room, floor customer service. the buffet food was good. the customerservice was excellent

the food wasnt that good.

only reason we stayed there was because it was convenient to funeral location

i stayed for 7days in that hotel. i have to keep asking for the room to be cleaned. when they cleaned it, it was half done. the front agent had the worse entitled attitude.

location and the young man who checked us is was very polite and helpful

first room we were sent to had not been turned over, had to go back to desk and get new room. curtains don’t close so soon as sun rises the whole room lights up. what made sleeping even harder was how loud housekeeping was (or how thin walls were?) woke to doors slamming, housekeeping yelling, toilet seats slamming down. woman at the front dest was busy talking on her AirPods, only words she spoke to me was “here’s your receipt”

The Best i have experience in a long time...The service was instinct.The room was so clean.Everthing was in their properly even the housekeeping after 4 great .I had needed extra face towels and he came within good timing.No one in the hotel area wasn't acting or caring they selves unprofessional.The bar was great.Also have great service and professional people.When I plan my next visit this Hotel will be my first..and The bed and pillows 🥰

Didn't notice anything I didn't like.😊