Great stay will come back

stayed here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is friendly never had an issue problem or complaint when here.

everything was fine

The water would not get hot for the jacuzzi. The radio couldn’t stay on one station the heat blew out cold air. It had a really bad smell as if it was flooded recently as well. The staff told me they were sold out over the phone but they had plenty of rooms available.

I was on the 3rd floor, last room all the way down the hall, secluding me from any and all noise the whole time: Thank You So Much for that. I took this weekend away myself to get away from the hustle and bustle of a busy, stressful home life. My bed was Heaven; perfect firm mattress; I did not want to get out of bed. Plenty of lamps to light room and to read by. Comfy couch and chair. Breakfast was nice and hot. Pool is a little small, but kids clear out late at night for an Adults Only quiet time experience. Jacuzzi was wonderful; was in it every night to wind down before bed. Staff was all pleasant, polite, and helpful.

Parking lot needs to be re-done. Lots of potholes, broken asphalt. Was interested in the Happy Hour I heard mentioned a lot, but I guess it's only available Mon-Thurs and not an everyday thing. Weird, constant, high-pitched ringing in the vestibule the entire 4 days I was there; like an alarm bell that never would stop? Please upgrade tv and remotes in room. Should be Streaming option for the smart tv; not a few cable stations. And basic remote would only work some of the time...on the right angle.

location was perfect, staff was friendly

The location was near EVERYTHING! shopping, entertainment, food.

the breakfast was not great.

Good location in Schaumburg, IL. Breakfast was great. Bed was comfortable and there was plenty of outlets to plug in our electronic devices.

Some potholes in parking lot. Water pressure was kind of low.

The parking

That there was no toilet paper in womens guest bathroom and the staff up front was rude

The hotel is beautiful, it has very comfortable rooms, the breakfast is perfect and the attention of the staff is incredible.

Nothing

I’ve stayed here a few times. It’s immaculate and the staff is so friendly and helpful! I will definitely stay again when I return to the Chicago area!