My deposit was not refunded and I. Not sure why. If you could give a email to your guest about not receiving deposit would be nice. The front desk falls was friendly but not knowledgeable about how to check guests in. My card was almost charged twice.

Nicely maintained hotel. Breakfast was excellent.

Not much around the hotel (restaurants, stores, etc).

Indoor pool and free breakfast was great!

Costumer service

There were out of milk lol

The property was very nice. It was very clean and quiet. My boyfriend and I stayed in the half suit. It was a very good size, and well accommodated.

The fact that you didn’t have the option on the television to pull up your own tv accounts like netflix YouTube ect, and instead only cable, we didn’t think was very nice. We also didn’t enjoy the food they served for free breakfast. We didn’t feel it was good overall. Very bland and not pleasant

It was good.

Nothing.

We were given a room with a broken air conditioner. The air came out warm and there was a horrible screeching noise that was impossible to ignore. When we went to the front desk to see if we could switch rooms, we found the employee snoring and sound asleep in the office. We ended up just staying in the room rather than trying to go around the front desk and wake the employee. The room was too hot to sleep. The lamp shade fell off the lamp and hit my daughter. One of the two USB charging ports in the room wasn't a charger at all but just a black hole. The Kleenex box was empty. The hotel had no feminine products. We were told they were supposed to, but there were a bunch of books in the drawer where the tampons should've been. We tried speaking with a manager at the hotel this morning and we were told they can't do anything for us because we booked through you.

I loved the refreshing water that was provided in the lounge area. I also appreciated that I was offered water when I checked in considering it was a very hot day.

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