Comfortable bed, very clean, decent size bedroom, and friendly staff

Clean,updated furniture,nice well.maintained breakfast bar

Broken toilet flusher arm..had to keep using bathroom on ground floor

very nice hotel

pool was way too cold

newer, big breakfast selection, close to highway

wet carpets upon arrival without explanation, thin walls

the pool and breakfast she worked really hard by herself

I’m not blaming the front desk staff I’m blaming the manager! Staff new nothing about the biggest attractions in Jamestown NY. Lucille Ball’s birthplace and burial site(she was born in this town and she’s buried across the street in the Jamestown cemetery across from the hotel!)The National Comedy Center and the Lucille Ball and Desi Arnaez Museum are there also. It would be a good idea to send the staff there and talk to some of the people who work there to let the visitors of the hotel know about it too! And the TV didn’t have ABC, CBS or NBC. WE asked for someone to come up to look at the tv and nobody showed up.

Comfortable beds and nice hotel

Garbage wasn’t empty in my room on check in. Dirty towel hanging over toilet

Did not get king suite that was booked

location, easy to find, good parking, clean rooms, pool area was nice!

hotel air conditioning is always an issue, but this one was very loud. A small point but the shower items mounted to the wall in the tub were too close to the shower head, kept hitting my shoulder on them. could have been placed farther to the other end of the tub.

Big clean rooms

Poor breakfast

The food for breakfast was good, but during our 3 day stay, we did not see much variety. The location of the hotel is very central to all the attractions of Jamestown and the surrounding area. The pool was good to have after a day of activities and sightseeing. Hotel staff was friendly and approachable.

There could be some improvements made with cleanliness throughout the facility (pool area, stairwells). We did have to ask a couple of times for clean towels.

Terrible

You could put up a sign all that is there is a sign for Hampton

It was PERFECTLY located. I will stay here again. I travel to Chataqua at least once a year. It was near EVERYTHING, food, attraction, even a car wash!

I loved everything.

The breakfast was not as good as most Holiday Inn Expresses where we have stayed. The sausage was cold and the cinnamon rolls dried out.

First of all we were given a king room, which was good, but then we noticed it was a shower only, so requested a move to a room with a tub. That room had two queens, which was ok. Then later when we tried to fill the bathtub, the stopper would not stay down, so no water could fill. The last issue was the room had a very strong odor of septic or sewer odor.