Clean Cruise and cabins

Did not allot the room that we booked. Need lot of argument to convince. Food was very bad, set menu, very limited quantity and no options despite informing about the food preference. The restaurant staff was very rude. Not willing to listen as well. Despite it was clearly mentioned on booking.com about the transportation Hanoi-Ha Long-Hanoi, the agent from cruise refused to accept and wanted us to pay additionally. But finally another agent agreed after submitting the booking confirmation screen shot. The places visited by the cruise were not nice and clean.

We spent one night on this cruise ship. We can definitely recommend this company. The service, the organization and activities were excellent. The crew is very friendly and the communication in english was perfect. The food is very delicious and they also serve water before every activity.

It’s very nice trip and beautiful place to stay. It’s totally worth the money