Everything was wonderful property is beautiful

Arrived to room and noticed flood coming from closet. We went to call front desk and phone did not work. We were advised this unit was owned by someone not ran by them and they needed to get in touch with them. We waited several hours and was moved to another room that was not as good with view was much hotter no AC in one room. The customer service at location was terrible.

Vegas did not disappoint. This penthouse did not disappoint. Description on Vrbo is very accurate. Views are incredible. Very convenient location. Would definitely stay again.

The check-in process was wonderful. Customer service was professional and friendly and answered any questions I had. The suite was ready so they allowed us access early-which was helpful after a long morning of travel! The suite was clean and the view was SPECTACULAR! The beds were comfortable and the bathrooms were spacious. The furniture was not as exactly pictured and could use a little update, but this is not a complaint as the unit was still VERY NICE! Previous communication with the owner, Ford, was always timely and helpful. I’m extremely “picky” when choosing places to stay and I would highly recommend this suite!

Super clean, great views from upper floors and really enjoyed the location!

The view and the service of the Vdara made this am excellent stay. We also had great communication from Ford. Thank you!!!!

We only stayed for two nights. The first morning, we were displeased to find the coffee machine did not work. Housekeeping replaced it within an hour, but we really weren’t planning to wait that long. We returned from our activities to find a strong smell of sewage in the apartment. There were feces backed up in the shower, and my sister in law stepped in them. Obviously, the sinks were not draining either. We called for a plumber, and after repeated calls, a plumber appeared in about 1.5 hours. We were told that since we rented from the owner, they might not be able to clean after they fixed the plumbing. We tried calling to speak with the owner, but never received an answer. We called VRBO, got a case number, and a phone number for the owner that did not work. VRBO thought we should have some type of compensation from the owner, but obviously nothing happened. The plumbing was cleaned up by the time we got home from our evening show. On our 2nd morning, we opened the dishwasher only to find that the soap did not exit from the dishwasher door so the dishes never got washed. We had noticed that there was soap in the dishwasher compartment when we got there, but it never dawned on us that it was from the previous folks. Who knows how long it had been since the dishes were really washed? On and the TV’s did not work. Apparently, MGM has been hacked, and we were told the tv’s hadn’t been working for a while. To say we were disappointed in our stay was an understatement.

Excellent view; comfortable beds: good access to restaurants and shopping: surroundings showing signs of wear: would rent again