Comfortable and pleasant stay, everything clean and professional.

Location is on the South side of the station, so a farther walk. Especially difficult with large heavy luggage. Not many food or bar options around, except for the Aeon mall across the street. Breakfast was alright, but limited options and always the same; bread runs out if you get there late.

Location was good, walkable from Kyoto Station. Their staff are helpful and friendly.

N/A

proximity to the train station

The hotel offered free soft drinks and open bar of some alcoholic beverages at evening Free miso soup and breakfast

The laundry only had one small washing machine

Breakfast was good to our requirement. Location very good not far from Kyoto station. One surprise was evening at 17.00hrs free alcoholic drinks were available.

Nothing as such was bad

Very convenient location

None

it is close to Kyoto station, Aeon mall and bus stations and other important places.

the male Chinese staff are rude, so rude and unhelpful. I told them that the wifi in my room wasn't working instead they scolded me and accused me of being ignorant as to how to use the wifi.

The staff was extremely nice and flexible. The location was very convenient for me because it’s 3 min by walk to Kyoto station. And the room was really confortable for a very low price