Pool area was amazing, swim up bar

Breakfast got boring as was usually same thing

Location, pool, facilities, staff, everything 😀

nothing

The location and the amount of things to do

This place is soooo amasing. The location is perfect, only 2 mins walk into Kuta along the beach pathway but tucked away in a completely silent and tranquil environment. Coral and rock free swimming in the beautiful beach right in front at hight tide and steps going down from the resort... The gardens, ponds, fish and sub tropical surroundings make it heaven to walk through and a huge swimming pool with swim up bar. The staff are amasing... helpful friendly and courteous at all times. The food is soo good and breakfast buffet is to die for - yum ! Oh and a fantastic huge gym, with free weights and a great selection of machines; AND air conditioned! Cannot recommend this place enough ... you CANNOT fault it... stayed 1 week. I will be back again very soon! Thankyou Discovery Kartika Plaza

Nothing

Great place to stay , Staff very helpful and friendly. Building and facilities are getting old but still a good hotel . Would definitely stay here again.

To be honest everything was pretty great. The breakfast was so good and had so much variety. The staff was so friendly and helpful. We hardly left the hotel as there was everything you need even a little shop. I truly enjoyed it. For personal reasons we needed to change a room from the 5th floor to the lower level and the staff changed it without any problems.

N/A

Location was great breakfast was awesome heaps of food to choose from and had a great big pool

That for a 5 star accommodation, the bathrooms were outdated the shower in the bath it was a big step down to get out of the shower

Beach front, huge lawn and pools

Buffet breakfast was great. Very professional and helpful staff. Loved the facilities and pool + environment (right next to the ocean). Room was comfortable and room services.

n/a

The location, breakfast

Too many events, a bit noisy, can’t have a relaxing evening

Breakfast was great with a wide range of cultural choises. Room was excellent and well looked after. Location was great - very centrally located. The grounds and gardens were very well kept.

Some breakfast items could have been hotter - eg sausages. our room wasn't available when we arrived although after 3pm. Pool furniture and umbrellas showing a bit of wear and tear.

Quality Comfort Gardens Breakfast

Lovely staff..lovely hotel pools and restaurants...

Have to do a lot of walking to get to lobby

Amazing place to stay. Breakfast was exceptional and the staff were all gorgeous and friendly

Cost of cocktails!

Food poolside was fenomenal

The staff were very friendly The food was awesome The location was perfect

The mosquitoes 🦟 at night time outside

All facilities including the pool and pool bar, the staff, the many restaurants, the spacious clean and comfortable room, the location and the breakfast.

Everything was excellent. There was nothing we didn't like

pool and gardens

bit old now. room dated

Beautiful hotel and fantastic location

Communication at front desk

Location, large pool, price and friendly staff

Stairs or step down or up everywhere

The staff were so friendly and Matthew the chef went above and beyond cooking and organising Gluten-Free food for me to eat.

it was very clean and the grounds were looked after exceptionally.

facilities

the rooms needs to be renovated

location

nothing

The Villa, Swim up Pool Bar, Buffet Breakfast was amazing

Nothing

pool was good but it was very disappointing that the pool bar was not open, we were not aware of this at the time of booking and we were only notified after we were unable to cancel the booking. However, on a good note the staff all seemed very lovely and more than willing to try and help wherever possible.

Pool bar was disappointingly closed, one of the air conditioners in the room was very ineffective, we did report this issue several times with no such feedback from anyone or repair to the air conditioner in the kids' rooms. Toilet roll holder had a discovery hotel pencil holding the toilet roll which kept falling off and getting wet on the floor. Also, it was nearly impossible to have a shower without soaking the entire floor as the shower curtain is unfit for purpose.