The hotel is beautiful

The receptionist who greeted us charged $48.000 COP “tax” because I didn’t have the physical copy of my passport. I booked through booking.com and prepaid the hotel and taxes but she insisted that there was an additional tax for not having my passport. I inquired about the name of the tax and she she couldn’t tell me the specific tax…it was the strangest experience. I wonder what DIAN will think of this…I stay at hotels often in Cali and I’ve never encountered a tax for not for presenting my physical passport.

Clean

Noisy

everything is this hotel is top quality

bar closed to early

Location

We stayed at 5th floor and Wi-Fi signal is horrible

Location

Overcharged

Clean, chic, modern, professional, personable staff and luxury rooms (by Cali standards).

Nothing! If they want to improve the experience, add slippers and robes.

The rooms are nice, some are smaller and some are larger. I liked the larger rooms better. Breakfast was good and fulfilling. The staff is very pleasant and polite. I like that the hotel was near nice shops and food places. Many are within walking distance which is convenient. Others are a short car ride away. The neighborhood was safe, clean, and in a good part of town.

The breakfast was very good, and the location was very about close the city