الخدمات المتكاملة

السعر

The atmosphere was very surreal…. immaculate and inviting. All the staff were kind, polite and welcoming. The Duty Manager, Mr Hazeem was absolutely charming. A kind person who was willing to go the extra mile to ensure your one’s well being and comfort. Mr Hazeem is very solution driven and strives tirelessly to ensure Sheraton’s highest standards are fully maintained if there is an issue. Thank you Mr Hazeem ….. full respect for your impeccable manners and your attention to details and always on the customers side. A. Ali.

The Sheraton is *A ***Star. There isn’t anything not to like.

We stayed 6 nights as a family in two rooms. Excellent staff at the reception. Thanks for Mr. Ayman who solved a big problem for us once we arraived and made our stay very comfortable. Saleem from the housekeeping on the 10th floor, who kept our rooms clean every day. Tea, coffee, and water are available all the time and whenever you ask. Staff at the restaurant was very friendly and the food was good. The location is not as far as expected using the hotel bridge to the other side of the road. It is a 5-minute walk to the Haram extension. If you need to go for Umra inside the Haram or gate 66 to the second floor of Haram, it is a 10-minute walk. We go every year to Mekkah, and really, I was afraid of the negative comments and was about to cancel. Now and after my experience, I will stay again if it is really valuable for money. This is Ramadan time. The bridge is the best compared to other hotels next to Sheraton.

clean, comfortable room friendly staff

some far from haram , around 15 min walk ; no shuttle service

L’emplacement très proche du haram Le petit déjeuner plutôt bon

Pas d’accueil à notre arrivée. Nous avons du monter nous même nos valises jusqu’à l’hôtel. Le chemin entre l’hôtel et le haram est saturé à cause des vendeurs qui sont dans la rue et qui bloque le chemin.

staff , cleanliness, Breakast, upkeep

Nothing really , except that due to construction around the site , access to hotel and taxis was problematic.

Mensen vriendelijk dichtbij Kaba

Alles was goed

the staff was amazingly friendly, and the check in and check out didn't take us more than 3 minutes. the welcoming service was beautifully served.

the hotel is suppose to be a bridge between it and the Haram, however due to maintenance in the Haram, in the application the hotel didn't mention that, accordingly it was a very long and hard daily 5 times journey from the hotel to the Haram, not to mention, that they didn't reduce their per night price due to that.