The location and the cleanliness

The only window was in the shower area and for me this took away from the room

I like evening around but most was location Room was ok but I love staff Tim are very friendly.

The bed was very comfy, the shower was nice, the staff were very helpful and friendly, the fact that is located very near the station.

The fact that they had a curtain as a division on the bathroom instead of a proper screen box, the sliding door was somehow broken, the room was very warm even with the window open and although we were provided with a fan, there were not available plug, as the one on the centre of the room wasn’t working, also the bed side lamps didn’t work. We also found that the value of the breakfast wasn’t worth it, as there wasn’t a great choice of dishes to choose from. The decor needs an urgent update.

Super convenient near the centre, check in easy.

Felt expensive for what it was, building in poor condition, tiny room, and no noise insulation (was woken up at 3am by other customers who were walking quietly in the corridor when leaving)

The rooms are big

You don’t make a choice with the breakfast, what ever they cook is what everyone has to have. No soap, shampoo, and the shower has water spilling everywhere in the bathroom, you have to put the towel on the floor. They should mention that, they’re road works in front of the hotel, there is so much noise during the day. The curtains are not enough to cover the whole windows. Towels should be changed every day, they don’t have to wait for customers to ask for towels especially when they know that the shower has water everywhere.

Nothing

Hot and noisy room, woken up several times by noise from lift

Reasonably spacious room. The proximity with the Brussels Zuid station is good;

Although the proximity to the station is good, the neighborhood isn't very welcoming, some streets nearby don't seem to be safe, and it is far from main tourist attractions. The shower isn't well divided from the rest of the bathroom (only a curtain), and the floor isn't well inclined, so the water leaked everywhere. Also, right upon arrival, we were told there was a problem with the keys (the entire hotel was affected), so someone opened the room for us and we had to sightsee without a key to the hotel (although we recognize this could be a punctual problem). If you want to leave your luggage because you arrived before check-in time, be aware that it is left in a small room (that apparently isn't locked) and they state in their website that it is left unattended, so they don't take responsibility. The room doens't have a hairdryer. The hotel has only one to lend, so it took a few days for it to be avaiable.

Good location, nice view, comfortable beds, a litlle small shower, but for sleeping is okay

Location, early check-in, friendly staff and good bed.

Room was very small, window was facing a wall, there is no hairdryer which is a basic item that you get everywhere. There is road work in front of the hotel so it's a bit annoying but I guess it's not the hotels fault.

Amazing!!!

the walls don’t have a good noise cancellation

Not the same in the pictures

Not the same in the pictures So much People they fight not let People sleep

Very convenient being close to Brussels Midi railway station. Staff very friendly. Breakfast OK but basic.

Room was a little small. Also very small bathroom. No plug for the washbasin; had to use my flannel instead. No hangers/hooks to hang up bath towels. Bed OK but a little hard. Price was a little high compared to the facilities offered.

very closed to the train station, the hotel was clean

all good

Close to Bruxelles Midi

Wildly overpriced for the quality of the basic shabby facilities. Initially offered a claustrophobic room with no window.

convenient

it needed a little bit of decoration