It was a very bad experience! We booked via booking a triple room but it was not a triple room it was a double room. And even booking it the hotel don’t care ! They offered to put on a double room an extra bed :-( could you imagine a family in a double room with an extra bed? Guess what’s?

All

景色の良さと料理の美味しさ。

棚の扉が壊れていて開きっぱなし

Friendly and helpful staff, great location and restaurants, quiet, swimming pool and laundry. I could see Mount Fuji on clear days from my 21st floor room! Very exciting. Near the Sky Tree, too. There is even a bakery and sweets shop.

部屋が広く快適だった

部屋が暑く、温度調整がわかりにくい

Location was superb and the view was great.

Dated room with musky smell. Aircon not working and have to open window to let the cold air in. The bed is hard with no texture giving me back n neckache

お部屋がとても綺麗でした。スカイツリーがよく見えるお部屋で夜景は本当に美しかったです。スタッフの方も優しく丁寧でした。また１階にあるパン屋さんのパンは値は張りますがとても美味しかったです。

チェックインに時間がかかるとのクチコミを見たので15時より少し前にフロントの前に並んでいたところ5分前には長蛇の列になっていました。 早くチェックインしたい方は少し早めに並んだ方が良さそうです。

The convenience of airport limousine service to the airport. The proximity of Asakusa nearby was awesome for food and sights. The ease of checking out.

As a family, we were expecting to have a double/queen bed instead of 2 single beds but they were unable to cater for this. They manage to cater a baby bed for us though. We didn't realize we book a room that was a smoking room and when we ask the front desk to change it, we were unable to do it. The sheets look fine but we found weird stuff on it after further checks. Our kid developed bed bug lookalike scars after our stay. There was a horrendous smell from our toilet which the manager single handedly clean it himself as he was unable to change the room for us. Kudos to him. Both of our rooms were very stuffy and the air was a little stale. The air purifier did not really help. The carpet felt dusty and the walls were dirty.

Good customer service, clean, costly stay and have car park.

Can be expensive depending on the period.

浅草の観光スポットのすぐ近くにあり、お部屋もきれいで使い勝手もとても良かったです

特にありません

部屋から見える景色がとても良かった！ また、朝食が充実していて、満足だった。

部屋の建て付けが壊れている所が何箇所かあった。

Très belle vue au 12ème étage.

Le chauffage intensif et non réglable... Le système de climatisation-chauffage ne fonctionnait pas.

朝食が美味しい スカイスリーが見えるヘアではなかったけど、展望室で見える

なし

アメニティが少ない

View from the room with the view over the Tokyo Skytree is great!

- It is a bit expensive according to me but I guess OK for Tokyo. - No wine glasses in the room

Staff and location good. View was great

The beds were very uncomfortable and the air con didn’t work so our family baked and didn’t sleep.

以前、息子が小学生のときに 都内散策をするために 父親と宿泊させていただいて おりました。今回は羽子板市などを 目的に家族で宿泊しました。 以前もスカイツリービューが 素晴らしかったと聞いていたのですが 今回も本当に素晴らしく 夜のライトアップされたスカイツリーや 朝日が昇る街並みを見られたのは 今年1番の感動でした。 子供たちは何枚も写真を撮ったり 動画を撮ったりしていました。 どこからもアクセスが良く、 お部屋も清潔です。 また、宿泊したいと思います。 ありがとうございました。

The view and most of the staff are helpful

Out dated rooms. Staff argued with me over a session of swimming and looked back 10 days on the cameras to see if i paid. Items went missing out of room and they didnt want to know. Daily charge added on at the end of your stay.

2 hours to check in, quite dirty, only 1 towel provided in double room occupied and paid for by 2 people, terrible breakfast

We stay at the Asakusa View Hotel for the first time in 2019 and loved it so much we decided to come back. The one thing that stood out for us, was the breakfast buffet which was still incredibly (even 4 years later). The simply selection of different foods (western and Asian) is just incredibly.

Now, this was our second stay at the hotel, however, we won't be coming back again. Way too overpriced for the size of the rooms, the service, and the overall upkeep. It took one hour to check us into our room. We had booked a city view and got one with a Skytree view. The room also was tiny (and that's saying a lot as we've seen our fair share of small Japanese hotel rooms). A long totally useless corridor with a small desk, on which we had to store one of our suitcases as there was no space anywhere else. Whoever did the layout of that room should be punished. Everything looked dated and kind of dirty (wallpaper peeling off the walls, furniture scratched and dirty, dust on the bed frame, carpeting stained, etc.). You also pay an additional fee for your keycards once you check out and for the use of the pool (which is just brazen and way too expensive).

The room was a reasonable size for Tokyo, and the area has good attractions.

The service desk staff did not have a service mindset, and a few times appeared to ignore us (eg checkin, checkout) waiting, just attending to their computers while there was nobody else about. The pool, which features in the hotel advertising, is not available to guests without a further payment of around $30,000JPY per day (not sure but I think it was limited to an hour or so a day). The gym is not available to guests at all, but is a membership only facility.

Location and view

Beds were super hard

usually good view unless bad weather then it's useless because the tower is completely in the clouds. great staff and fast room service. great location.

the bed is extremely hard, basically no mattress and sleeping directly on a spring bed. the carpets had some questionable stains in them as with the shower curtains.

really outdated, their tv was i thin 12 inch haha

Nice clean comfortable rooms

You have to extra pay for swimming pool

location and view

communication issues

location

Poor common areas. No lobby furniture to relax and meet friends. No open bar for residents

it was dated, and the room had mold smell… old building like. A little too stuffy. their sister hotel across the street is fair superior for almost half the price.

In the room there were stains and blood on the beds and couches, ripped and worn furniture, hairs. Metal bed springs were pokey in the back and uncomfortable to sleep on. Wouldn’t recommend this place for anyone, especially when considering the price. I asked to change rooms since my initial one was filthy, and between multiple staff members they couldn’t decide whether to charge me or not— poor internal and customer communication. Ended up being charged extra. Pool staff and bar staff were also very rude to foreigners. I cannot deny the view was lovely, however I regret staying here.