The location is good.

The hotel is decadent and really not worth the costs. The external laisure area (Pools, beach) are good, but the rooms are horrible... the lights doesn't work, curtains fall down, and bathroom amenities just horrible! Staff not prepared, no iron for the clothes! The food is just disgusting and between the restaurant opening house you have no food. Drinks also horrible served in small plastic cups... really not acceptable for a 5 stars resort.

Nice staff!

bad internet connection in the main and Common areas

location

Dilapidated . V bad Spa facilities. The staff work in home clothes and wash area was dirty and dilapidated .

- It was an extraordinary trip to this amazing resort, and to be honest I’d like to say it exceeded my expectations cuz it was really one of the happiest trips I’ve ever experienced in my whole life. - I could enjoy beach, many swimming pools, snorkelling, aqua park, restaurants, bars, I found everything I needed with a good value for money. - I’d like to thank everybody who works at this magical resort, especially the most friendly one who helped me to enjoy my trip... the receptionist: Mr AHMED ADNAN thanks sooo much., and I’d like also to thank Mr AHMED SHAWQI, and Mrs HANAN, thanks so much, and I’m pretty sure I’ll come back again & again.

Lifeguards are equipped and focused on guests

poor housekeeping and snacks is far only on beach

The best crow 💛

No thing

The pools and beach

The buffet area.

The beaches was perfect and the staff was too friendly ☺️ and the food was amazing and so delicious 😋

No issues in our stay, and once an issue pop up Mr. Mustafa Ghareeb handled it in a nice way and all gone so smooth

very friendly staff clean pool nice beach fast response if there’s an issue

elevators weren’t working most of the time

The rooms were amazing, spacious, and regularly cleaned. The room service staff was really sweet. The staff in general were really nice and helpful. The hotel gave us a free upgrade. They gave us Suhur free of charge for 4 nights. The staff made our stay most pleasant and comfortable. I will recommend the place for friends and family.

there helpful and there food tasty

nothing

every thing was good about the hotel stuff was helpful

The beach was so clean. The staff were helpful., the animation team was so friendly. There were alot of pools.

The food wasn't so good.only breakfast was acceptable.

The staff was friendly . The chief in the restaurant was friendly and helpful. The animation team this year was very nice and new activities was introduced . The rooms was great , house keeping made it clean daily . The food quality was very good . The new construction Infront of the loppy was beautiful . The new repairs in the resort was great .

There is no transportation facilities from the hotel to any place in Sharm included in my accommodation. (No extra charges) The Italian restaurant was not tasty .