Location,great staff,nice pool, free parking and only a short walk into the centre

Nothing

Comfortable bed.

The restaurant and bar area was dull. The pool management needs review as pool was closed one day.

The hotel is in a good location with plenty of parking. A short walk to Telfords shopping cinemas, ten pin bowling and restaurants.

We were advised this was a pet friendly hotel. Bookings.com should have advised us that there was an additional £20 to pay and there are pet restrictions. We were allowed to eat in the bar area but nowhere else. Which would have been problematic if we wished to eat in the restaurant for dinner and breakfast.

Comfy bed. Pleasant staff. Nice pool. Tasty breakfast.

Small room. Cheap coffee. Cold room. Expensive for what it is. Hate shower curtains but they are refurbishing so that might change.

Ideally situated

No breakfast

Good location, room was small but cosy. Hotel feels mid tier but I’ve stayed here a few times now for a local car event and don’t mind it!

Had a loft room, opened the window and a load of black dirt fell onto the bed Shower was PATHETIC

Clean, comfortable beds, pleasant dining room, good breakfast

Nothing

the hotel friendly helpful staff

Location is superb. It was clean and tidy. Staff were welcoming and helpful. Pool is a good size and the beds are very comfy.

Pool Large room Lovely clean bathroom Easy parking

Nothing

Staff were exceptionally helpful and pleasant. Great swimming pool, good room with good facilities and food good too.

Can't think of anything

Our room was huge. Very clean. There was a pool! Breakfast was reasonable. Grounds pretty. Bar quite nice. pool os very nice and deep and big, but Ideally some loungers in there and slightly smaller would work. There was a float in the pool room to use!

Childs bed literally was directly infront of and attached to the tv. VERY wobbly coffee table. No decaff tea in the room. But it was there when I asked. Pool, would be nice to have some loungers. Its very nice pool though. Breakfast is so expensive. I dont eat as much as the husband, yet we pay the same and I loath paying for the child to eat a bowl of cereal so we didnt do that. But would be nice to just let kids eat free. They dont eat alot. Staff could do with finding a smile. Only 1 of them was bubly and lovely. She was our dinner waitress. As much as they were nice enough, they didnt have anything more to give than that and I feel it really makes your stay when they actually want to be there doing thier job

Nice clean room.

No sauna just the pool. Not really close to anything.

Very clean and comfortable family room. Electric blinds on the velux windows were great for blackout to get kids settled. Loved how many sockets were in the room. Good big bathroom. My baby was unwell during our stay. They sent housekeeping up right away to change the sheets when she vomited. The breakfast was one of the nicest hotel buffet breakfasts I've had. I would definitely recommend this hotel if you are in the area, and plenty nearby to do if you're looking for family activities.

Hair dryer was broken, I'm sure they would have got me a working one had I asked, but we were about to leave, so I didn't bother, not a big deal

Very efficiently and friendly service from staff.

Room slightly tired but nice to overlook greenery.

Clean and tidy friendly staff

Comfortable and location

Poor quality and choice of food in restaurant

Location was excellent

They turned the heat off even though it was cold, windy and raining. Reception was helpful but not knowledable, didn’t even know where the bus station was

Lovely room, quiet and the added bonus of having a pool to use.

Lady on reception can't remember her name short dark hair glasses, friendly welcoming loveliest person I've ever met she made everything stress free and easy

No issues