Room was good, Gym was good, breakfast was good. The bar was average.

During check-in, I was not told that I had access to the Premium Lounge on the top floor. I would have used that on all evenings of my stay, instead I went to the bar, which was average.

It’s a good property but currently under renovations and mostly dirty

Dirty, rude staff, unhygienic rooms

Ontbijt was goed min punt geen soya melk of plantaardig alternatief en fles water werd berekend..veels te hoog bedrag..

Avond eten prijs-kwaliteit verhouding En bij het zwembad waren ze aan t verbouwen..

Everything was exceptional

The staff were obliging, considerate and committed to their job

No notice of building work is on the website? It was impossible to sit at the pool side and work, especially be on calls. Constant Banging Friday, Saturday and Sunday, when I booked another hotel. And moved on. Only one lift worked during my stay, the other two were out of action and at times the wait was frustrating, at meal times and checking out. On Monday morning I went to the washroom on the restaurant level , where all three cubicles had no toilet paper, I therefore went to the lobby where both cubicles had no toilet paper and the disabled toilet was faulty? It is the first time I have swim in the pool and not been able to see where I was going. I did not see any pool cleaning during my visit but I would suggest the murky water is cleaned regularly.

Rooms are very comfortable and spacious. However, the only issues is when you are paying extra for the view, like i paid extra for the pool view room, the view should be as it has to be. In my case, the pool was empty and all i could see was labour working in it.

washroom did not have proper doors for privacy.

Pool and greenery

Bad room with bad view despite asking the concierge to give us a good view room. There were empty rooms but they didn’t show us ones with good views probably coz we booked via booking.com. Saw the executive showing us rooms winking at housekeeper to lie and say room is occupied while that room was not taken. The ones they showed lagged in interior finishing. Also Windows leading to view were dirty! Spa was shut so couldn’t use that

Location- near the airport and near the major malls in Vasant kunj. It is beautifully made

Staff behaviour & hospitality. We came to Delhi for a short 2 day trip. On the first day we stayed in Taj palace and the second day since we had some work in Vasant Kunj, we opted for this hotel. However, our experience was poles apart! The staff here needs to take some workshop in hospitality. While booking i didn’t realise that our breakfast was not included, so when we got there the staff told us the same. We agreed to pay at the checkout but 15 mins later a person came knocking to our room that we need to pay then and there! We told them we are in hurry and packing and we are going to pay at checkout, but no avail. The hotel management things people will run away without paying for breakfast! Incredibly stupid and annoying. Things like this differentiate one passable hotel from a good hotel!