The check in process was easy, and the staff were so friendly. The breakfast was delicious with plenty of food to choose from, and the coffee was very robust and strong. The location of the hotel is ideal because it is in walking distance to many different locations, and the view from my room was amazing!

The gym should be larger with more varied equipment.

As a regular to this hotel, recognizing by all staff and allocating my preferred corner room is always allocated. Feel at home as I normally stay about a week always.

No room service of food. Need to pick up from lobby.

Ens van rebre molt amablement. A l’entrada hi ha un arc com als aeroports que ens va sorprendre pero a l’hora et dona seguretat.

Me gustó la comida disponible del desayuno, era un costo adicional, pero creo que el precio estaba bien comparado con el de mi país La limpieza de la habitación era muy buena y la mejor parte era la piscina en el nivel 26, una vista impresionante y muy hermosa. El personal de la piscina es excelente.

La atención del personal de recepción, casi no tuve a nadie que me ayudara con mis maletas y llevaba dos muy pesadas. Debo decir ademas qué la comida era totalmente picante, creo que los lugares en Sri Lanka no son muy adecuados si no estas acostumbrado a comer mucho picante, la pasé muy mal por eso, pero es algo generalizado no sólo del hotel.

الغرفة واسعة ونظيفة ولايوجد اطلالة ابدا..

لم يكن هناك مطعم واللوبي سيئ للغاية اما الإفطار فكان فقيرا ولم يكن مميز.. كما ان الموقع ليس جيدا..

Высокое расположение номера и панорамный вид на две стороны, огромные окна. Красивый вид. Чистый номер. Хороший верхний этаж. Услужливый персонал. Хороший завтрак

Немного ушатанная гостиница

The views and the roof top pool, the rooms are comfortable and spacious

Check in took 20 minutes. Even getting a second key took 5 minutes.

room and service are very good

i upgrade my room with lake view from normal room, but I got a room without lake view. it seems like normal room where i don't have to spend money to upgrade.

what can I say? A 4* hotel which is just 10 mins walk from the Gangaramaya Temple Viharamahadevi Park and a short tuk tuk ride to Colombo Fort. Super infinity pool and bar on the roof, full European and Asian breakfast with excellent staffing levels at any time - what’s not to love. This is somewhere to spend a few special nights if you fancy a super comfy bed and a gorgeous shower, I thought it was great value to money and made full use of the rooftop facilities. Amazing views over the city both days and night from the rooftop and lots of selfie opportunities beside the pool 😂

nothing, absolutely nothing

Rooftop Bar - super DJ Super Service

-

Amazing hotel, fabulous views and very helpful staff.

Nothing to dislike

A great location for central colombo , and a reasonably priced hotel . The housekeeping staff were excellent and the room was kept super clean everyday and the views from the rooftop bar give you a 360 of Colombo .

The pool area is disappointing , it is quite small , plus it’s difficult to find someone to serve drinks poolside. The staff up there could be more proactive . The rooftop bar is a great location but the music from the DJ is too loud , and very difficult for conversation . The hotel is looking a little tired and could do with a refresh .

Breakfast

it was a stay hotel not a recreational opne.

Great location, great pool, great breakfast, nicely designed rooms.

AC was not strong enough to get the room cool. Mine was facing south and west and the AC just wasn't powerful enough to get the room below 23°C. I never managed to get hot water in the shower even after 15 minutes. Wifi was slow (but better than a lot of other places in Sri Lanka!)

Good breakfast cleaned. pool

none

Very clean and a great location

Nothing

Room was really comfortable & very nice. The sea view & city view was great. Floor was well carpeted. Good delicious breakfast. The egg station & Hopper station in particular was superb.

We went to the roof top bar & restaurant on 26th floor. But terrace floor was flooded due to rains. Instead we had to sit inside the small covered bar. Service was prompt. But disappointed that there was no food served in the bar , except small snacks . We were sent to the restaurant below on 8th floor "Flavoured" for food . Once again here , we were disappointed here as they insisted on us to opt for a buffet. Alacarte was not served. Again - for food they were driving us away ( to the 3rd destination now) - the cafe on 1st floor. After expressing our disappointment with the " restaurant manager - Mr. SHANE " , he gave us some food with much hesitation. Such big group - Cinnamon Red hotel not serving Alacarte menu at it's bar & also main restaurant, didn't go well with us at all. We were even planning to go elsewhere to some other outside - restaurants !! The reception too needs more matured & trained professionals to carry out check in & check out formalities. Cinnamon Red , Colombo was the only hotel amongst the 9 hotels we visited in Srilanka during our trip , that did not offer a Welcome drink & a "cold towel". There was no welcome of any sort & surely the reception, lacked any warmth & made us feel unwanted.

Hospitality and breakfast

Light switches are confusing and can be labelled

Beautiful rooftop bar & pool with views across the city Helpful staff ( my luggage arrived late from my flight in) Restaurant service very good.

High quality hotel with awesome view from windows. Big thanks to staff who is very flexible upon early check-in and late check-out.

The view of the panoramic view. The staff were friendly.

Excellent

Overall excellent but only thing that bothers us the washroom door which is not equipped for a washroom door!!!

The cleanliness was much appreciated, keep on the path

The staff at the check in counter was a bit slow

The place is very fantastic with very nice views. It was unforgettable experience.

Only the comfort

Behavior of the staff, especially manager Jaque, as if he's the owner of cinnamon red. Terrible service.

spotlessly clean. great location, roof pool, with amazing views,

can fault anything