I really how staff are super hospitable and treat the guest warmly.

Pretty much nothing

Nice and clean, good facilities (big swimming pool with gazebo). location also ok, not too far from ikea/aeon mall. parking lot also ok/enough space

food in Vertical Lounge need to be improves. Pricey but taste not good

Probably the best hotel in Sentul. Great landscapes around the hotel, room, swimming pool, kids playground, fitness ... food is most tasteful.

We need to learn more about pedestrian walks in the neighborhood as we were not familiar with the area.

Good

The room too small, not suitable for the high price

Love the View, Facility, Balcony

The food at breakfast, still.can be improved

Hotel design, staff service and buffet selection

The bed was too high for some people and was not convenient to climb up and down especially when a person with some special care.

Clean and facilities

Room has no wardrobe and small

Clean room and services

This is the first time to me stay at Alana Hotel Sentul to celebrated our wedding anniversary. I got early check in...and warm welcome from Ms. Jenni. I was surprised that the room already provide special decoration for us. I love stay here...hotel very clean...the food tasty...they have big and clean swimming pool and big point is they provided touchless system for lift, two thumbs up for it. Thank you for awesome hospitality...and I'll be back for sure!

Room is comfy with pool view. I like the balcony and spent time there for sunbathing and night chit chat with roommate. Location is really nice, we walked around neigbourhood in the morning which is quiet and fresh. It closes to big grocery, so we got our food from there. Although we didnt book breakfast, we enjoyed restaurant menu for dinner such as anglio olio spaghety, it's recommended, soo good. Staffs are helpful and super friendly even when i asked some random questions like --> ooh you have a nice living wall, hows the watering system, dont you get wet when water comes down, and bla bla?. They also easily give a hand when our car has a bit problem.

Swimming pool is very nice, but it's not that clean. It seems they had construction works nearby restaurant and swimming pool, its debris fell in the pool. I also dont like frosted glass used as bathroom wall, although you cant see through but still you can see siluet of person doing things in the shower, and it's really not pleasant things if you stay with your family/relative