Clean and fresh.

Season the scranmled eggs!

The staff was helpful and friendly The location The roof pool The food

Too small rooms for three persons, the sofa bed was so uncomfortable that it was hard to sleep on it. The bathroom was so small and no ventilation, so it was so dampish that the towels never dried. The sink had a leak. The cleanness: The room was not very clean, and how many towels we got was a surprise each time, sometimes we missed towels. In the dining room you had to change plates, glasses quite often because the ones you took was not clean. And the decanters were so sticky, so we did not use them Dining room was so noisy, it was almost not possible to talk to people on the same table. And it was no coffee/tee at the dinner to the dessert. In the information and pictures, it says towels at the pool, that’s not correct.

Room and breakfast was very basic but ok for a couple of nights

Loved this hotel food spot on staff lovley roof top pool great would defo stay again

Nothing

Location was a bit far from central Benidorm, no facilities in the room to make a hot drink. Breakfast was good, tea wasn’t very nice, view was okay, but not what I expected in an upgrade. Comfortable and clean

To have a Kettle in the room. Choice of different teas at breakfast, and a better choice of breads and rolls. Mention on your website that the distance to Benidorm central is at least 20 minutes walk for a healthy person.

Rude reception on arrival.

The room was clean and modern. Was rooftop pool was amazing with a lovely view. Restaurant was nice. Staff were very accommodating. The breakfast was nice, with plenty of choice and chefs on site cooking by request.

The downstairs pool was relatively small and did not have a lounge area around, was more of a family area however as travelling as a couple we were more than happy to use the rooftop terrace :)

It was mainly Spanish guests

Poor wi fi in rooms. Could only connect in main areas. Evening meal didn't start till 8.00

exceptionally clean, and very helpful staff

there isn’t anything I didn’t like

Room was clean. Bed was comfortable. Nice pools. Rooftop one excellent. Great view.s.

Food not too good. No coffee allowed with evening meal. Hated that. Don't drink wine.. didn't like bingo. Other entertainment too late on. Missed it. Needed to get to bed. No kettle in the room for us to make coffee.

Turned up at 5:00 Am due to flight delays concierge didn’t know what he was doing

excellent chap on reception. very helpful. rooms quite spacious.

room had a slight smell of cigarettes. not much of a view.

Pool area bar and prices

Food was cold Overdone scrambled eggs

Excellent value for money choice. The food was good and the menus were not repetitive. The hotel is well located and has very good facilities. I would gladly repeat the visit.

I would suggest that more gel shower or soap were available each day, as coming and going to the beach leads to more showers than usual. But it's only a minor aspect.

Good location close to beach, town centre and transport hub. Very comprehensive breakfast buffet.

It met all my requirements.

room was very small for three people and not enough towels either you pay for a triple room and only get enough towels for two people

The breakfast was quite good. The staff were very friendly and helpful. The facilities were very good and the location was wonderful, very close to everything.

The room was very cramped for the 4 of us, it smelt of smoke, the view was horrendous and very noisy as we were very close to all the aircon units from the rooms on the other side of the hotel, the bathroom also wasn’t that clean.

the cleanliness and the helpful staff

they do t promote their facilities enough