The equipment was old and in poor condition. The onsen was dirty, the rooms old-fashioned. Absolutely not in keeping with the photos

The bedding, at least, was clean. If you like miso, you will enjoy trying various kinds of miso at dinner.

I don’t normally write bad reviews, but unfortunately this place was so bad that it warrants an honest rundown. First of all, it’s dirty. Our room had a carpet covered with crud and random hairs when we arrived. There was also a pen cap in the corner from the last guest, so it seems like our room wasn’t cleaned before our arrival. The onsen room is covered in mold and also has carpets full of hairs and crumbs. The bathrooms are also tiny and dirty. The hallways are similarly filled with random stuff left around. Right outside our room, there was a box with several random things and toothbrush sitting on top as well as extra space heaters lying around. It appears that things get stacked in the hallways instead of getting properly sorted and dealt with. The website is also very misrepresentative. The website claims to offer vegetarian options, and I contacted the minshuku ahead of time to ensure that they could accommodate this. They assured me that they would. The website also writes that for the miso hot pot “A vegetarian option is also available upon request” and that the tofu hot pot is “our Vegetarian friends favorite”. Despite this, a staff member informed me that there would be fish in the food. When I asked about the claims to accommodate vegetarians as written on the website, he appeared confused and assured me that, as fish is central to Japanese cuisine, there would be a little fish in the food. It’s fine to not offer dietary accommodations, but to claim that dietary restrictions will be accommodated and then proceed to tell me that they won’t once I arrive in person and have already paid, is absolutely unacceptable. If you are a strict vegetarian or you have allergies, you cannot eat this food. Finally, the yukata— The staff did not provide us with yukata so we could not wear them to dinner and to the bath like all the other guests. When asked, they said that they didn’t have enough obi.

- helpful staff … I saw many bad comments about the one male staff. It turns out that he is actually helpful ( from picking me up at the bus station, reminding me about dinner time, ..). His manner is straightforward in taking care of the guests ( unlike others I experienced at other ryokans) but I didn’t feel any bad intentions from him. So, please keep up the good work. - food…portion is more than enough with refilled side dishes , rice and soup - location…peaceful and easy to each by bus

- the room and onsen is outdated and has old design ( but temperature is comfy)…the overall services are below than expected for 3-star ryokan ( especially when I used to visit the 4-star one in Kyushu).

スタッフの対応。 料理の味。

お風呂(露天風呂)の清潔感。

Ohara is an absolutely gorgeous place. I wish we could have stayed longer. So green and serene. The dinner and breakfast were so delicious and wholesome. A wonderful, fresh homegrown and generous meal, best enjoyed in the hotel's provided yukatas (robes) and slippers. The miso was fantastic and staff were very helpful and accomodating (frying the raw egg for our daughter, for ex). It felt more like dining in a home, rather than having a fancy kaiseki. But that was fine with us. Our Japanese-style room was comfortable and there were plenty of futons and blankets. Onsen was clean and water was a great temperature. Beautiful forest to look up into from the outdoor pool, and sound of frogs and rain at night. The view to the garden from our room was sublime. We also were able to get rides to and from the bus station. A short walk around the hotel revealed a beautiful and fascinating little neighborhood.

Bus 17 from Kyoto was a little hard to figure out...but we were helped by a local. Apparently there are two Bus 17s? Once we boarded the bus, it was easy. Just ask the driver if it's going to Ohara, then you'll be fine. We caught the bus in downtown. Ohara is the final stop, so that part was easy!

A beautiful and traditional experience in a relaxing location. The onsen experience was great, all the staff very friendly and helpful. I would recommend this to any friend visiting Japan

Dinner was delicious! We loved miso that was served. The staff were very welcoming to our young daughter. The onsen was amazing and very clean.

The shared bathroom on our floor was very small and we wished the toilets were bidet style like we have used elsewhere in Japan.

Perfect getaway in the countryside. Old world setting with friendly, helpful staff. I'm not a fan of shared bathrooms, but there were no issues with waiting a turn. The hot spring was wonderful. I had it all to myself right after dinner (about 645pm).