There was a hole in the wall by the elevator. They take addtl 50 cash to hold for deposit. There is people hanging out everywhere in the building and the breakfast is terrible .

We saw the Wyndham name and had high expectations for the hotel. We stayed there years ago when it was a Crown Plaza and it was a palace. Not anymore. The lobby was attractive, and the workers were good, but the rooms were extremely run down. The mattresses were "extremely" soft, so soft that my wife opted to sleep on the floor to spare her back. They should be thrown out. Several carpet and wall stains. Furniture drawers that wouldn't close. Despite all the rooms on our floor were non-smoking, there was a constant smell of cigarettes and Marijuana in the hallways and elevators. Homeless people were asking for money in the hallways and lobby. There was a large hole in the bathroom sink. Wyndham needs to take their name off this hotel. We will certainly never stay there again. Photos available upon request.

Had to stay in Omaha for medical appointments. Didn't want to spend a lot of money for a room that we were just using for sleep. This room was perfect. Room was clean and comfy. We were so pleased that there were extra outlets on the end tables so we were able to charge all of our electronics at once. The pool was closed due to maintenance but we weren't planning on using it anyway. Breakfast was simple and nice. Cereal, waffles, bagels, danish and more. Juices and coffee were available, too. Definitely would stay here again!

The woman at the front desk was obnoxious and rude. While checking in she rolled her eyes at me because I asked how long after my stay would I get my deposit back. The room was not especially clean and there were light bulbs not working and stains on the carpet. It looked like they only do the bare minimum

The carpeting needs cleaning! The front desk staff disappointed me. I requested a 7:30 am wake-up call. I received it on MY CELL PHONE, as opposed to the desk phone beside my bed. After accepting the call, I forgot to hang up as I set my phone down; the line was left open because the front desk person didn't hang up. About a minute after setting the phone down, I heard a voice speaking into the phone. I picked the phone up to address the person speaking. They identified themselves as somebody from fire & rescue and wanted to know if I needed emergency assistance. I told them NO, and they continued asking me if I had phoned in error and if I was in distress. I informed them that I had not and again declined any assistance. I hung up. When I got downstairs to request a printed receipt, I was denied one, because I was told one would be sent to me via email. I questioned that but left it alone when she wouldn't honor my simple request. I mentioned that I had never been a guest in a hotel where a wake-up call was made to my CELL PHONE. I was told that there had been problems with the desk phone at the front desk where the wake-up calls were typically made from, so that's why the person did that. When I mentioned what else ensued from the line being left open, the woman at the desk tried to walk it back by saying they didn't call me on my cell phone. Wasn't worth debating so I left with a bad taste in my mouth from the way they chose to speak to me! .

Bed bugs.

The lobby was amazing then you get too your room with the carpet that looks like it's never been washed. They tried to charge my card 50 dollars a day the entire time I stayed there food thing I locked my card so they couldn't. Breakfast was discusting. Never again

The staff is amazing and friendly. The hotel was nice and clean. I stayed for several weeks working and it was quiet, spacious, and accommodating.