Nice clean hotel. Noisy from the street and inside.

The hotel was great and the staff were very accommodating and helpful. The hotell also had a great breakfast! The location was perfect for the trips we planned. Safe and clean.

Great location near Fishermans Wharf. The hotel was clean and looked updated and modern. The bar was well stocked and the ambiance was good. The rooms were modern and clean. The hotel had several outdoor fireplaces which my family took advantage of.

This is a nice place to stay very close to fisherman's wharf clean room and great breakfast.

Near most landmarks

All in all very happy with the experience. Breakfast was really good, hotel was new, clean and nice.

Check in was smooth and easy. The gentleman was extremely professional, kind, and informative.

Wonderful hotel. Clean, organized, comfortable and safe. The reception goes to great lengths to ensure guest satisfaction. They truly care! Security on site ensures safety within the parking lots and inside hotel at all times. Rooms are large and spacious! The breakfast was an enormously beautiful buffet of everything you can imagine! Thankful for this hotel and the hospitality they provide.

Close to Fishermen’s Wharf, full buffet, friendly People all around. Will stay here on my next trip, am already recommending to Friends and Family

Excellent area , spotlessly class . Food absolutly outstanding . Couldn’t have picked anywhere any better .

Wonderful, friendly staff. Comfortable bed. Fun lobby bar. Good location.

Rip off only breakfast was ok parking $60 a night never again

Underwhelming and not what we were expecting at all.

Stayed for 2 nights and this hotel is in an excellent location with the added bonus of free breakfast. Parking was expensive at $60 a night but we felt safer parking there.

The location is great and is walkable to the piers. The checkin was easy and staff were very helpful and friendly. The room was tidy and was spacious. The only downside was the soundproofing. We could hear the room above us walking around, could hear everyone in the hallways and could hear traffic right through the night. So sleep was hard to come by at times.

Fantastic location at Fisherman’s Wharf. The staff is world class! The lobby is spacious and has a really great bar that is very popular with the guests. The really amazing part is their absolutely incredible complimentary breakfast! The room was very clean, freshly decorated and comfortable although the bathroom was a little tight on space. Would suggest you bring your own bathroom tissue because what they provide is so thin it starts dissolving when you take it off the roll, haha. Besides that very minor complaint the hotel was fantastic!

Location excellent.

Staff really helpful Nothing was too much troible

We stayed at the Riu for part of our honeymoon. The location is great in Fisherman’s Wharf. Close proximity to restaurants, piers and cable cars. I don’t think the hotel was worth the cost of $1,000 CAD for two nights. It was a tad run down, no hot tub, no robes, no water as you enter, no balcony, small shower and bathroom. we were on the main floor which was loud and no view.

We love going to this hotel, so comfortable safe just amazing overall

Delightful hotel in a prime location. Stay out of Union Square and stay here. Room was very nice and clean. No complaints here.

Perfect and clean

Only complaint is that our bathroom smelled like urine (extremely bad). We have stayed here about 5 times with no problems.

We were especially impressed with breakfast. They have an excellent hot/cold selection and good service. All employees of the hotel are friendly and efficient.

Was perfect for what we wanted to do. Walked where we wanted to go. Getting hooked up to wifi took way to long and too complicated

Hotel was in a great position to access the sights in San Francisco, either on foot or public transport if like us you don’t have a car. The inclusive breakfast was great, good selection from fruit, cereal, eggs, bacon, toast etc. we were amazed at how friendly and organised the service was at breakfast and how quickly the queue for a table went down. Bar area was nice with a good selection of beers. Patio was nice but no real view and I don’t think it would have got any sun, but not a problem for us as we spent most of the day out and about.

The pictures do not represent what you’re going to walk into. This place was gross. For the money we were thoroughly disappointed and honestly, I expect a refund at this point. You can hear everything going on next-door you in these thin walls as well. It was gross.

Riu is conveniently located close to Pier 39 tons of cafes and shops. The bar & restaurant staff are super friendly! The only down side was the garbage collection at 5 am, it was pretty noisy but I guess it comes with city life. I would stay again, just on a different side.

This was our first time staying at the Riu hotel, and when we arrived there was chaos at check-in as the payment systems had gone down and payment could only be completed via a link or in cash, however the staff were working hard to resolve the issue, and were very apologetic for the delay in getting checked in. The hotel lobby is modern and offers a very convenient grab-and-go food service with reasonably priced hot and cold food and drinks, ideal for when you want something easy after a long flight, or you don't want to pay for a food delivery to the hotel. The room itself was a little dated, however was very clean with a comfortable bed. Be warned that the air conditioning unit in the room is VERY loud - fine for us as we don't mind white noise, but this may bother other guests. The location of the hotel is very convenient for fisherman's wharf, around a 5 minute walk to the start of the wharf, and conveniently located for transport to Pier 39/Alcatraz landing/the Ferry Building Market. The breakfast offering is also delicious and extensive, just bear in mind that there may be a short queue to enter the dining area.

This hotel is ideally positioned for Fisherman’s Wharf and is a short walk from many attractions. The hotel is adequate. Disappointingly it doesn’t have a restaurant for evening meals so if you were a solo female traveller not wishing to walk the streets in the dark this would annoy you. The breakfast is really very good but gets very busy even in a weekday. The room was large and comfortable. Our view was of a bus garage/car park and it did get noisy at times but not at night. The bar area is not particularly relaxing; it’s a bit loud and plays sports on the tv. The grab and go is convenient. Ask for a room on a high level and not overlooking the main entrance. There is an outside patio area with heaters and it gets noisy.

Good value stay close to all attractions. Breakfast busy, but well managed. Staff friendly and knowledgeable

Excellent reception during check in. Room was clean, updated, love the large bath towels and comfortable bed!