Great location! Walking distance to the train station and marina. Clean rooms. However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.

everything was excellent. Just air conditioning is lack, it was very hot.

Well maintained and in a great location.

This property is perfectly located in the heart of Lucerne & easily accessible via public transport. The issue we encountered was that it was extremely uncomfortable in the rooms due to no ventilation and no air conditioning which resulted in us struggling to get any sleep. I wouldn’t recommend staying here in summer.

The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍

Close to the bridge of old town. Room is nice. Bathroom is ok. No A/C but they have 2 fans.

The property is in a lovely setting in the old part of Lucerne.

I love this hotel and the cozy enviroment. Totally recommend it!

Good location and good view

Nice hotel in the downtown area. No A/C, but they do provide fans. Nonetheless, my partner struggled to sleep at night, as it was very hot during our stay.

Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.

There is no air-conditioning and that was rough considering how hot Europe is now. But they did supply fans.

Fantastic location!

The location is great. Very clean! There is no air conditioning. There is a laundry service- but it is not self service.

Best location -The property is very central to shopping, dining and walkable to the main attractions and railway station. You just need to stay here to experience Lucerne especially if you only have 2 days there like us. We were able to leave our luggage before check-in time and after check-out which is a big plus for us. We stayed on the 4th floor facing the back of the hotel and it was quite at night. I recommend this hotel for its location for a short stay.

We only stayed one night, and only issue is with no air conditioning and the fans they have to make it comfortable are very poor. My only suggestion is to upgrade fans to oscillating pedestal fans, and maybe provide an extension cord as the outlets are limited.

Great location. Plenty of restaurants and things do within walking distance. Train station 7 min walk away.

Perfect location to see the sites of beautiful Lucerne.

Property centrally located. Accessible on foot. Hotel does not have air conditioning. When you open the window it’s very noisy. It’s a little difficult to stay during the hot weather season.

I liked my room, and the staff was very courteous. I would recommend it, and if I were in Lucerne, I would stay there again.

The hotel is very well located. In a near but not in the middle of the pedestrian traffic. Rooms are clean and neat. Not very modern but I don’t care. Attention at the front guest is good as well as the restaurant for breakfast. Only serve breakfast. The only negative is the WiFi. It’s terrible. If WiFi is important to you this is not a good option. The rest is great at at the least good.

A lovely hotel in the old town of splendid architecture. The room catered for a comfortable stay. The breakfast is scrumptious and free coffee in room was an added bonus.

Cozy hotel, big rooms, very central, nice staff.

Front desk staff’s attitude and helpfulness leave a lot to be desired. Room faced street and was noisy.

Beautiful view and convenient

Very small room; the door of the bathroom can not even be fully opened. Old towels. Dirty coffee machine…

The location of the hotel is excellent as it is close to most tourist attractions. The bad thing was the bathroom, very small and the shower was dirty.

Perfect for me! Safe and clean area. Staff very pleasant and helpful. Close to everything. You can't go wrong here. Bargain for the price.

Lovely

Exceeded our expectations

Location was perfect and staff was very friendly and helpful

Lovely hotel and central as well with a Coop and pharmacy nearby. The reception staff were very helpful and friendly and the room was spacious and comfortable.