Friendly staff and great facilities

It was about a 20-minute walk from Caldea, a really interesting indoor-outdoor spa with a restaurant and so much more.

We stayed in this hotel for 5 nights. It was in a great location for food and shopping options.On arrival the car park was full so we were directed to a nearby one which was convenient.The check in was quick and every staff member we encountered were friendly and happy to answer any questions we had.The room was a good size and was clean and comfortable.We had breakfast and there was a good choice, could of done with being a little warmer though.The pool area was pleasant, no issues and the roof top area was kept clean and was nice to sit out and relax.We enjoyed the bar area, plenty of space and staff were friendly. The drinks were really reasonable and the games room was a bonus.Would recommend a stay here and would definitely stay again

We stayed in this hotel for 5 nights. It was in a great location for food and shopping options. On arrival the car park was full so we were directed to a nearby one which was convenient. The check in was quick and every staff member we encountered were friendly and happy to answer any questions we had. The room was a good size and was clean and comfortable. We had breakfast and there was a good choice, could of done with being a little warmer though. The pool area was pleasant, no issues and the roof top area was kept clean and was nice to sit out and relax. We enjoyed the bar area, plenty of space and staff were friendly. The drinks were really reasonable and the games room was a bonus. Would recommend a stay here and would definitely stay again

Good

Good

This is a fabulous property in a very magical land. Walking distance to everything. A perfect place to stay. very clean hotel with a very friendly and helpful staff.

The location of the hotel is good. However, the room wasn't so nice, if you didn't pick the view, there is barely natural light. The sauna was broken. The staff was very nice and helpful

No window in the room

The mattresses in the beds are appallingly uncomfortable. Convenient location and good value. The quality of both the dinner and breakfast buffets was very poor. The hot food was cold and the salads warm. Service in the front desk is good. Wouldn’t go again for more than one night and would eat out.

The mattresses in the beds are appallingly uncomfortable. Convenient location and good value. The quality of both the dinner and breakfast buffets was very poor. The hot food was cold and the salads warm. Service in the front desk is good. Wouldn’t go again for more than one night and would eat out.

We arrived at the hotel best at about 10 PM. Montserrat, reception, was wonderful. She checked us in quickly so that we could have our dinner which I had forgotten was included. The dinner was delicious, served buffet style, and there was no rush. The room was spacious and with every convenience, The bed was comfortable in , The bed was comfortable In the bathroom was well appointed and extremely clean. The buffet breakfast was ample and tasty and both crêpes and omelettes were made to order. I would definitely recommend this hotel

Very clean, and very good value. Friendly staff..

Good price. Convenient location. Breakfast soo so. Bed comfortable. Good shower.

Great location. Nice pool area. Secure parking. Has a restaurant and bar area.

We have stayed at this hotel a number of times,but sorry to say that the standard of food seems to have dropped maybe new chefs have been put in place.Also the room not as clean as they used to be. But as always the staff all the way through the hotel are very friendly and always helpful if needed.

It was awesome

It was awesome

LA STANZA AFFACCIAVA SU PICCOLISSIMO SPAZIO INTERNO CON IMPALCATURE POLVEROSE, RICHIESTO IL CAMBIO DI STANZA ACCORDATO SUBITO, MA LA NUOVA STANZA AVEVA UN FORTISSIMO ODORE DI CLORO PER VEROSIMILE INCONGRUO USO DI ACIDO CLORIDICO DURANTE LE PULIZIE. LAVABO INTASATO, POI RISOLTO PARZIALMENTE PERSONALE GENTILE - RISTORANTE MEDIO-BUONO. NO 4 STELLE MA 3 STELLE

Excellent location, expensive for what you get, our room was a little noisy with street noise and lift

Excellent location, expensive for what you get, our room was a little noisy with street noise and lift

Nice hotel. Easy waking into town with stores and restaurants. 20-30 minute drive to most ski hills. Clean and comfortable. Wi-Fi was a little slow. Pool and sauna were nice. Friendly staff. Great breakfast!

Limited on site parking is available, for very small cars. Front desk staff were great, and the coffee at the bar was an excellent start to the day.

Complete mess up with my booking. I had it all in writing but ladies at desk said no room booked , take it up with our agent they said. One &half hrs sorting it out standing at reception

Complete mess up with my booking. I had it all in writing but ladies at desk said no room booked , take it up with our agent they said. One &half hrs sorting it out standing at reception

The hotel is central to everything in Andorra: about 10 minutes walk from the national bus station and about 20 minutes from the famous spa La Caldea. The room was good, comfy bed and soft pillows. The shape of the pillow is a bit weird, very long and thin, but it was very soft. The wifi connection in the room kept disconnecting, it was better in the hotel lobby. The bar had cheap glass of sangria!

Stayed here a number of times now and always enjoy,the only difference this time was that there were a lot of children staying and seemed to be allowed to just run around shouting and screaming playing around the rotating doors which are near the bar area and spoil just being able to sit and have a drink after a lovely day and a great meal at the hotel.

Nice, clean hotel. Would be nice to have one king size bed instead of 2 pushed together.

The staff at the reception was friendly. However the hotel has not been updated and does defenetly not look like a 4 star hotel. The sauna and the turkish bath were out of order.The pool was open and had a stunning view (mountains). Not sure if I would return there in the future.

The staff at the reception was friendly. However the hotel has not been updated and does defenetly not look like a 4 star hotel. The sauna and the turkish bath were out of order. The pool was open and had a stunning view (mountains). Not sure if I would return there in the future.

My family and I (2 x children; 6 and 8) just stayed the one night and it was easy and nice. The room was simple but clean and quiet. The lady on reception was lovely and helpful. The car park was quite tight to park in, but priced about right. The family room with 2 double beds was a little small with not much room, but manageable for 1 or 2 nights.The location is just one street away from the main shopping strip so not as central as some of the others, or the name suggests.

The hotel is worn, the door and the windows in our room did not close tight. There was noice from both the street and the neighbors.The bed was unconfortable, there was a bad smell in the room.We asked for an iron and an ironboard, it was not possibill to borrow at the hotel.The only possitiv we can say abaut the hotel is that they serve a good breakfast.We can not recomment to stay in the hotel.